Senior Support Manager, Private Partnerships - East Africa
The External Relations (ER) department was created in early 2020 and is comprised of 3 main but complementary functional areas: Private fundraising, Communications and Advocacy. The department is in the beginning stages of creating a new ambitious strategy that will enhance IRC’s ability to achieve greater success in private income, advocacy, and brand awareness.
Supporting this endeavour, and an integral part of ER, is the Global Partnerships and Philanthropic Services (GPPS) Unit. Reporting into the VP International Philanthropy & Partnerships (IPP), GPPS consists of functional specialists across a variety of high-value fundraising functions, comprising three pillars: Research, Partner Engagement & Corporate Affairs, and Program Services.
IRC’s Crisis Response, Recovery and Development (CRRD) department focuses on various relief, rehabilitation, and development programs for refugees, internally displaced persons and those affected by conflict in different regions worldwide. Each region is led by a regional team that oversees the region’s country programs.
IPP (which leads IRC’s international high-value private fundraising strategies) and CRRD teams collaborate to support the successful management of private partnerships around the world. The teams work in tandem, with CRRD implementing programs and IPP/the high-value fundraising teams managing relationships. The Regional Private Partnerships Support Officer (East Africa) will help coordinate the engagement of these two business functions.
This new role, the first to focus solely on private donors and partnerships between these departments, will contribute to the growing private-sector portfolio of partnerships relevant to East Africa. The Support Officer will act as a key liaison between partnership managers in IPP/the high-value fundraising teams and the program teams in East Africa, for the successful delivery of our donor commitments.
This role is an integral part of GPPS’ Program Services reporting into the Director, Program Services in partnership with the Grants Director, East Africa.
The role will serve as the primary focal point and liaison between the private fundraising teams and country office teams for all aspects of business development and grant management. The major responsibilities will span across all grant lifecycle stages and include:
New funding and proposal development (30%)
•Pursues new funding opportunities for the region suitable for presenting to private sector entities including corporations, foundations, wealthy individuals and faith and membership organisations;
•Ensures that country office funding needs and priorities are well represented across IPP/high-value fundraising teams on an ongoing basis, and proactively shares information, and advocates as needed on behalf of country offices;
•Scans the programme work in the region to identify new areas of work that can be proactively worked up and offered to new partners and donors;
•Manages proposal development processes as required for single-country, multi-country and/or multi-region opportunities, bringing together teams across IPP, program regions and technical units;
•Reviews and provides substantive feedback on all private donor proposals and drafts proposals with inputs from country programs when needed;
•Reviews budgets and supporting documentation for proposals in coordination with the HQ Finance Department and assists country programs in creating budgets when necessary.
Private funding portfolio management (45%)
•Maintains an up-to-date record of all private sector partnerships in the region to inform effective and timely delivery of relevant updates, progress and insight to the relevant business teams;
•Ensures consistency and compliance across private partnerships for the entire duration of a partnership in close coordination with country teams to ensure donor requirements are met and compliance issues are raised to RGD;
•Keeps up-to-date with developments around programme implementation, flagging risks and challenges around implementation, and ensures timely flow of information to support efficient delivery of donor reports;
•Proactively reviews and provides substantive feedback on donor reports, guides country offices with budget realignments, and supports grant amendments;
•Coordinates and ensures clear, reliable reporting and data-points for maximum partnership impact, including drafting and finalising donor reports and communication materials for country offices as needed;
•Flags donors who need to be stewarded by Fundraising to maintain and deepen relationships, especially if there have been any issues with programme implementation;
•Supports country offices to apply internal procedures and systems such as OTIS (IRC’s grant information tracking system), and PEERs (IRC’s partnership management system) for private funding portfolio and ensure SNAP entries are up to date;
•Maintains an ear to the ground on programmatic issues and security & political developments in East Africa and how they might affect private partnerships;
•Provides project management support on large multi-year and multi-country opportunities and grants as requested from IPP, the region and TUs.
Process improvement (25%)
•Responsible for establishing the foundation for the development of processes and systems that would advance our private-sector partnerships pursuits;
•Coordinates with relevant teams in ER to ensure optimal support for country program offices;
•Reviews and proposes improved processes as needed to help reduce time, and ensure appropriate partner sign off, to better match private sector donor timescales.