Consultancy (home-based): Documentation of case studies and measurement of impact and value-added of UNICEF’s engagement in Multi-Stakeholder Platforms, and development and integration in a new intranet/KM structure, PFP

UNICEF has a long history of working with business to deliver results for children. In recent years UNICEF’s private sector partnerships have become more multifaceted and include powerful and influential initiatives and platforms involving business that are actively shaping global and business agendas, priorities and investments. Global, regional and national platforms can serve as catalysts and accelerators for reaching, influencing, mobilizing and partnering with the private sector to achieve better results for children and substantially support the ambitious goals of the UNICEF Strategic Plan. The Multi-Stakeholder Partnerships Unit (MSP) within the Division of Private Fundraising and Partnerships (PFP) in Geneva, aims to provide organization-wide leadership on the development of strategic partnerships and engagement strategies with select multi-stakeholder platforms and initiatives involving business to accelerate UNICEF’s partnership, advocacy and programmatic objectives. The objective of this consultancy is to document the value-added of UNICEF’s engagement in MSPs, capture this engagement in case studies, and propose key performance indicators to measure the impact of MSP engagement. This consultancy also includes the development of a new intranet and knowledge management structure, to integrate this new and existing information, and update UNICEF’s CRM system.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, hope

UNICEF has a long history of working with business to deliver results for children. In recent years UNICEF’s private sector partnerships have become more multifaceted and include powerful and influential initiatives and platforms involving business that are actively shaping global and business agendas, priorities and investments. Global, regional and national platforms can serve as catalysts and accelerators for reaching, influencing, mobilizing and partnering with the private sector to achieve better results for children and substantially support the ambitious goals of the UNICEF Strategic Plan. The Multi-Stakeholder Partnerships Unit (MSP) within the PFP division in Geneva, aims to provide organization-wide leadership on the development of strategic partnerships and engagement strategies with select multi-stakeholder platforms and initiatives involving business to accelerate UNICEF’s partnership, advocacy and programmatic objectives.

UNICEF PFP defines multi-stakeholder platforms (also commonly referred to as “platforms” or “aggregators”) as organizations, initiatives, networks and/or associations that systematically bring together stakeholders including businesses, foundations, governments, the UN, NGOs and / or communities around issues of business and societal importance to catalyze action. By combining their unique resources and competencies in ways that can accelerate results, platforms generate and maximize shared value towards private sector engagement and individual partner objectives, often through more innovative, more sustainable, more efficient and / or more systemic approaches.

How can you make a difference?

The objective of this consultancy is to document the value-added of UNICEF’s engagement in MSPs, capture this engagement in case studies, and propose key performance indicators to measure the impact of MSP engagement. This consultancy also includes the development of a new intranet and knowledge management structure, to integrate this new and existing information, and update UNICEF’s CRM system.

MAIN TASKS

1. Document and assess the impact and value-added of different models of multi-stakeholder engagement:

The objective is to demonstrate proven models of applying MSP value drivers and the impact they deliver.

• Review current MSP assessment framework, value drivers and existing case studies as background.
• Research approaches of assessing the contribution of private sector engagement, amongst others on advocacy, programming, collective action, and resource mobilization objectives.
• Propose (key performance) indicators for each of the five value-drivers, which can be used to assess / measure and track the impact or tangible contribution to UNICEF objectives of MSP engagement.
• Consult with and obtain input from partnerships focal points and other stakeholders as needed to refine the proposal.
• Capture existing examples of MSP engagement in case studies for each of the five MSP value drivers, with specific focus on the impact the engagement had along the agreed KPIs.
• Propose an approach to integrating the KPIs into UNICEF’s UNISON CRM system and/or other indicators (Strategic Plan Theory of Changes / Results Assessment Module).
• Develop a final presentation/report outlining the approach and justification of demonstrating and assessing the value-added of MSPs for UNICEF’s mandate and objectives.

2. Capture the MSP knowledge/strategies/tools

The objective is to develop and populate a knowledge management structure in the intranet to collect and make available the intelligence/products of the MSP team.

• Review current intranet structure and existing knowledge products (partnership profiles, strategies, guidance documents, toolkits).
• Review and adjust as necessary content tags and structures for the intranet.
• Develop/finalize a proposed intranet structure for the MSP team.
• Create the different static and dynamic pages/sections in the intranet structure with format/content.
• Harmonize document types /documents and layouts, upload and tag content.
• Update MSP partnership profiles for the intranet, or create new ones where needed, and update MSP account information in UNISON.
• Integrate the MSP case studies in the intranet.
• Coordinate as needed with the MSP team members, knowledge management and IT colleagues.

DELIVERABLES

1. Document and assess the impact and value-added of different models of multi-stakeholder engagement:

• Written case studies, capturing existing examples of UNICEF’s MSP engagement for each of the five MSP value-drivers
• A list of indicators for each of the five value-drivers, which can be used to measure the impact of MSP engagement and how/where to integrate them in UNICEF approaches
• A presentation/report outlining the approach to demonstrate and assess the value-added of MSPs for UNICEF’s mandate and objectives

2. Capture the MSP knowledge/strategies/tools

• Develop and implement intranet structure and content
• Populate/tag existing content for intranet (e.g. strategies, guidance documents, tools)
• Develop and update partnership profiles
• Update account information in UNICEF’s UNISON CRM system
• Integrate case studies in intranet structure (around value drivers)

All the deliverables to be reviewed by UNICEF for feedback before final submission.

ESTIMATED DURATION OF THE CONTRACT AND PROPOSAL

The consultant will work for a total of up to 60 working days within the period tentatively from April 2021 through July 2021. 

REPORTING TO 

The consultant will report to the Advocacy and Policy Specialist in the Multi-Stakeholder Partnerships unit, UNICEF Geneva.

WORKPLACE

The consultant will work remotely and be available for check-in calls as required. The Consultant should be able to use own communication means (usually email, Microsoft Teams) to communicate with all required focal points in Geneva, other divisions and UNICEF offices and NatComs around the world as needed for the accomplishment of the tasks.

To qualify as an advocate for every child you will have…

• Master's degree in social sciences, communications, knowledge management, international relations or related fields is required. Alternatively, a first level university degree with additional experience in relevant fields may be accepted.
• Minimum 2 years of progressively responsible professional work experience in communications and/or knowledge management, or another relevant field, some at the international level, is required.
• Familiarity with private sector partnerships with the UN and excellent understanding of corporate social responsibility, shared value, multi-stakeholder partnerships and/or advocacy will be an asset.
• Fluency in English is required. Excellent writing and communication skills in English is required.
• Experience with CRM systems will be an asset.
• Experience working with UNICEF and/or familiarity with the work of UN/international entities desirable.
• Strong research skills, analytical and conceptual thinking, and ability to effectively document best practices in an analytical manner.
• Ability to work independently, demonstrate initiative, and produce results.

For every Child, you demonstrate…

UNICEF's values of Care, Respect, Integrity, Trust, and Accountability (CRITA) and core competencies in Communication, Working with People and Drive for Results.

The UNICEF competencies required for this post are...

To view our competency framework, please visit here.

Click here to learn more about UNICEF’s values and competencies.

Remarks: Please indicate your ability, availability and gross daily/monthly rate (in US$) to undertake the terms of reference above (including travel and daily subsistence allowance, if applicable).  Applications submitted without a daily/monthly rate will not be considered. Also, please mention the earliest date you can start.

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures and will not be entitled to benefits provided therein. Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.