WPE Senior Manager
Working in coordination with the humanitarian community, IRC currently addresses the needs of war-affected Syrians from several operational bases in the region. Our activities focus primarily on the supply of vital medications and primary health care, food, non-food items and livelihoods, women, child and general protection services and form part of an over-arching humanitarian response in the region that seeks to assist refugees, IDPs and local Syrians survive conflict and displacement. In northeast Syria the IRC implements health, basic needs, livelihoods, women's protection, child protection and protection programming:
The IRC is the only service provider delivering Gender Based Violence (GBV) sector in Northeast Syria. The IRC’s expanding Women’s Protection and Empowerment (WPE) program provides both direct service provision through women’s and girls’ centers and mobile teams. IRC also hopes to start the provision of technical support to local partner organizations to implement safe spaces and deliver services to women and girls as well as capacity building of local NGOs and other protection actors on GBV related topics. The WPE programme is also responding to the urgent needs of women and girls from Dier-ez-Zor governorate, together with the Protection and Child Protection components of the Integrated Protection Programme.
The scope of work
The WPE Senior Manager, with a focus on technical quality assurance, will oversee the implementation of GBV emergency response and local NGO capacity building activities in northeast Syria. S/He will take on a capacity-building role to support the WPE Manager and Senior Programme Officers to respond to the needs of women and girls in 12 locations across northeast Syria (5 Women Centers, 3 Integrated Protection Sites, 3 Clinics). S/he will be responsible for upholding high technical standards for case management provision, including the formalizing of Case Management supervision support for case workers, and consolidating referral pathways with the health teams for timely CCSAS and MHPSS services for survivors. S/he will be responsible for setting up a sustainable partnership support structure within the WPE team to build local capacities for GBV response.
1. Technical Quality and Implementation
•Lead quality WPE program implementation and ensure IRC’s response is meeting acute and emerging needs of the affected women and girls and is complementary to ongoing protection and child protection activities within the Integrated Protection team.
•Provide technical support to WPE teams and quality oversight during implementation of the program including case management services, psychosocial support, emergency GBV mobile teams, and community based GBV prevention and response in line with GBV guiding principles.
•Contribute to continuous analysis of the achievements of each project and facilitate better understanding among staff about program progress through progress reporting.
•Undertake field monitoring visits to assess progress and identify technical quality and implementation issues, provide solutions, and implement modifications and improvement plans as required.
•Lead WPE teams in conducting rapid GBV needs assessments in coordination with the protection monitoring team, produce reports and recommendations from findings.
•Support regular analysis of program and service delivery data to identify GBV trends and gaps in WPE response and identify and propose appropriate responses. Ensure that monitoring and evaluation reports are made useful to the WPE staff and contribute to learning.
•Coach, train, and mentor the WPE Manager and Senior Program Officers with the aim of strengthening their technical capacity, exchanging knowledge within the team, and providing professional development guidance.
•With support from the Integrated Protection Coordinator oversee the capacity building of local NGO to start the delivery of GBV activities
2. Grant Management and Reporting
•Contribute to and support the development of the WPE program strategic direction and provide evidence-based input in the development of new proposals.
•Ensure reporting is streamlined across all WPE program sites.
•Liaise regularly with other program staff to prepare high quality, analytical internal and external reports within agreed deadlines.
•Ensure that WPE program implementation is in line with the technical proposals, project timelines, and budgets.
•Compile, review and monitor implementation of program work plans and spending plans.
3. Staff Management and Capacity Building
•Develop training and capacity building plans for the WPE Manager to use with his/her staff to improve capacity building skills for GBV prevention and response, and in using M&E systems and tools.
•Supervise and mentor direct-report staff, including communicating clear expectations, setting performance objectives, providing regular and timely performance feedback, and providing documented semi-annual performance reviews.
•As part of a succession plan, identify, train, and develop capability and capacity of a national staff to successfully transition role and responsibilities, by end of assignment.
•Provide constructive feedback and counsel on appropriate career paths and professional development.
•Promote and monitor staff care and well-being; approve and manage all leave requests to ensure adequate coverage.
•Strong internal coordination with IRC programme teams to mainstream GBV in programming, and with support teams to ensure procurement and supplies are delivered and coordinated with Field Coordination teams
•Represent the IRC at coordination meetings.
•Reach out to external stakeholders to improve referral pathways and service mapping for survivors of GBV.
•Master’s Degree in Social Work, Gender Studies, Public Health, Human Rights, or another appropriate field.
•3 – 4 years of program management experience in the humanitarian sector, preferably working with refugees or internally displaced populations; at least 2 of which must be in the field of GBV prevention and response preferably in complex emergencies.
•Experience providing case management or psychosocial support and/or supervising caseworkers
•In-depth understanding of GBV prevention and response, related international standards, and guidelines.
•Proven leadership, program and staff management skills and capacity building
•Demonstrated capacity and experience in developing assessment tools (e.g. questionnaires, focus group discussions) and in conducting field-level data collection
•Strong analytical skills and ability to distill data into important, relevant insights and learnings to improve program quality and inform future programming priorities
•Experience managing projects and budget management skills
•Strong writing skills and experience in writing donor reports and proposals
•Fluency in spoken/written English required; Arabic would be an advantage
•Advanced knowledge of MS Word, Excel, PowerPoint and email/internet software.
•Ability to use good judgment when making decisions and to take accountability for decisions made.
•Strong interpersonal and communication skills, and ability to work effectively with others within a multicultural team context;
•Ability to handle multiple tasks, proven self-initiative and problem-solving skills.
•Commitment to women’s empowerment.
•Ability to work and live in a sometimes stressful and insecure environment while maintaining a positive attitude.
This is an unaccompanied post based in Derek in Northeast Syria, with frequent travel to field offices, security permitting and per IRC’s Iraq Cross-Border security protocols. Shared housing will be provided.
Returning National Candidates: We strongly encourage national or returning national candidates to apply for this position.
IRC staff must adhere to the values and principles outlined in IRC Way – Global Standards for Professional Conduct. These are Integrity, Service, Accountability and Equality. In accordance with these values, IRC operates and carries out policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti-Workplace Harassment, Respect at Work Fiscal Integrity, and Anti-Retaliation.