The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to saving lives and reducing the burden of disease in low-and middle-income countries, while strengthening the capabilities of governments and the private sector in those countries to create and sustain high-quality health systems that can succeed without our assistance. For more information, please visit: http://www.clintonhealthaccess.org

CHAI began working in Cambodia in 2005 to help the government reduce HIV by introducing better treatment for adults and children and eliminating mother-to-child transmission. The office has grown rapidly since its inception to managing multiple projects with steady growth. In addition to HIV, CHAI is now supporting the Ministry of Health to introduce treatment for hepatitis, scale up a short-course preventative therapy for tuberculosis (TB), eliminate malaria and address multi-drug resistance,  save the lives of women through improved access to lifesaving reproductive health care, enhance immunization systems, increase oxygen availability at all levels of the health system, and more. Looking ahead, we wish to support the Cambodia Ministry of Health achieves its goals for non-communicable diseases (e.g. diabetes, hypertension, cancer, mental health, etc.).

Overview of the Role

CHAI seeks a dynamic, driven individual with broad experience in program and operations management to join the leadership team of CHAI’s office in Cambodia. Based in Phnom Penh, the Deputy Country Director (DCD) will help ensure the overall success of success of CHAI’s portfolio of projects in Cambodia. The DCD will share strategic and operational responsibilities with the Country Director (CD), holding responsibility for ensuring the effective operations of the 50-plus person team, shaping the future direction of CHAI’s support to and partnership with the government of Cambodia. The DCD will support the vision, strategy, coordination, and management over a broad range of life-saving health programs. The DCD will also help represent the office in liaising with CHAI headquarters and global teams, as well as with donors and in-country partners. The DCD will also support fundraising and manage office administration, including financial management and human resources.

The DCD is a senior leader of the CHAI-Cambodia team, responsible for overseeing the effective execution of multiple programmatic strategies and ensuring CHAI provides high-quality support to the Ministry of Health. The role requires strong managerial, communication, and organizational skills. Responsiblities cover both internal and external areas, including management of one or more technical teams along with office operations.

Leadership and Strategic Planning

• Ensuring the development and execution of a compelling strategy for maximizing CHAI’s impact and support to the Ministry of Health, including clear operational plans that align with government priorities and are coordinated with relevant stakeholders
• Supporting the development of new program areas, including development of proposal narratives, M&E frameworks and budgets; engagement with internal and external stakeholders; and donor engagement
• Ensuring successful transition of completed programs with an emphasis on the long-term sustainability of investments

Program Oversight and Mentorship

• Provide direct oversight of one or more program teams; provide support and guidance to program managers and other staff on strategy and project deliverables
• Mentor program managers and senior technical staff as they take on managerial responsibilities
• Develop and ensure execution of program budgets and performance indicators in collaboration with program staff and the country director
• Work with program teams to shape new work areas, including project scoping, proposal writing and fundraising

Operations Management

• Provide strategic thought partnership for operations, financial management and HR and ensure alignment with CHAI global policy and practice
• Strengthen and formalize systems and processes for budgeting, financial tracking, and donor and government reporting
• Support the operations team in planning how to translate new program needs into operations
• Accompany the complex annual budgeting and reforecasting processes

Stakeholder Relationship Management

• Represent CHAI in public forums, including the development of presentations and materials for external audiences
• Ensure coordination and communication internally across teams, within country, across countries and globally
• Develop and maintain strong working relationships with key stakeholders in government, international partners, donors and NGOs
• Other activities and responsibilities, as needed

• Master’s degree in business, economic, public health or equivalent experience
• Strong quantitative and analytical capacity, preferably with a background in public health, economics, or private business sector
• At least eight years of work experience in a demanding, results-oriented environment, with increasing levels of responsibility and leadership
• Exceptional interpersonal and communication skills
• Ability to manage within sensitive political contexts and develop strong relationships
• Proven ability to inspire, mentor and lead teams for consistently high performance
• Ability to work within limited budgets and human resources
• Comfort working on highly complex problems without extensive structural or operational support, managing numerous work streams simultaneously, with an ability to navigate between high level strategic support and attention to critical details
• Strong analytical skills and insight, including robust financial management skills
• Efficiency in negotiating and achieving consensus
• Proven ability to be effective in high-pressure situations
• Exceptional English communications skills, both written and oral

Advantages

• Fluency in Khmer language, both written and oral
• Working experience in Asia and/or familiar with Asian cultures and comfortable working in an international setting
• Experience working with government/public sector in resource-limited settings
• Strong knowledge of public health, including experience managing health programs in resource-limited setting

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