The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to saving lives and reducing the burden of disease in low-and middle-income countries, while strengthening the capabilities of governments and the private sector in those countries to create and sustain high-quality health systems that can succeed without our assistance. For more information, please visit: http://www.clintonhealthaccess.org

CHAI is engaged in several technology initiatives across various countries to address critical gaps in effective health systems operations and delivery. Infrastructure and human resource constraints limit the impact of public health programs and cause unacceptable delays in achieving widely recognized goals of universal access to prevention and treatment. When designed and implemented well, technology solutions can achieve transformational impact without significant capital investments and enable more efficient use of limited resources.

CHAI’s Global Information Systems (GIS) team assists several country and global teams in using technology to facilitate programmatic impact by addressing critical gaps in effective health systems operations and delivery. Currently, GIS is leading the implementation of sustainable technology solutions to strengthen national health care delivery across multiple programmatic areas including supply chain, COVID response and health financing. In addition, GIS works in close collaboration with CHAI country teams to provide technical advisory to Ministries of Health on eHealth strategy, technology led transformations and local capacity building.

For this position, the IT Specialist will be responsible for backstopping all technical activities on the OpenLMIS implementation in Eswatini. Reporting to the Program Manager, the IT Specialist will undertake research, documentation, reporting, coordination with other systems teams and development of interoperability functionalities as required for the project. The expected assignment length is 3 months, with the potential for extension.

• Assess in-country infrastructure and collaborate with the country team/s to prepare implementation plan for scaling up OpenLMIS across Ministry of Health designated facilities; document the implementation plan; support country team in executing implementation plan
• Assess, document, coordinate and develop integration with Ministry of Health systems including CMIS and MS Dynamics Navision ERP
• Identify and document user feedback, issues, and gaps in the system; collaborate with country team to prioritize said gaps; liaise with OpenLMIS Global Tech
• Team for incorporating gap resolutions in the system
• Provide ongoing support to country teams during implementation of OpenLMIS
• Assess in-country IT resources available and collaborate with the country team to prepare post-implementation support and maintenance plan; document the support plan; support country team in setting up Support and Maintenance team
• Assist in developing a detailed implementation plan for software release and deployment

• Bachelor’s degree in information systems, computer science, or other relevant fields
• Minimum five years’ experience in IT or database administration and deploying technology systems
• Experience working with following environments: Windows 10 & Windows Server 2012+ operating systems, Linux or Ubuntu
• Excellent analytical skills, particularly in systems and/or information systems analysis
• Experience in Software Cloud hosting and testing
• Experience communicating technological concepts and processes to non-technical stakeholders with limited computing skills
• Familiar with relational database concepts and client-server concepts
• Expert/Advance SQL skills strongly preferred
• Ability to work independently and with others
• Extensive technical writing skills
• Experience in Programming , support and deployment of patient management systems like (OpenMRS , CMIS)
• Experience in interoperability solutions for WMS (SAGE Expert, MS Navision) with Electronic Logistic Management Information Systems (OpenLMIS, Logistimo, mSupply, eLMIS) and EHR systems (CMIS, SmartCare)
• Working experience in PostgreSQL 9.6+ and MS SQL Server 12+
• Experience in implementing Systems integration via REST API

Advantages:

• Experience in information management systems, especially in public health
• Familiarity with Software Development lifecycle
• Familiarity with eHealth Server management
• Working Knowledge of Patient management systems Like (OpenMRS, CMIS, SmartCare)