Community Outreach Specialist

Under the supervision of the Employment Training Supervisor, the Community Outreach Specialist is responsible for supporting the provision of services to assist newly arrived Hattian Immigrants to attain self-sufficiency through employment or microenterprise. Specifically, the Community Outreach Specialist supports services that include community outreach, work readiness training, micro enterprise training, employment preparation, placement, career enhancement services and follow-up services.

Major Responsibilities:

•Support the intake, assessment, and orientation to clients eligible for services;

•Provide both group and one-on-one intense job readiness orientations that provide clients with the basic skills required to enhance their employability;

•Provide both group and one-on-one intense small business development orientations that provide clients with the basic skills required to enhance their opportunities for entrepreneurship;

•Determine specific employment or small business opportunities appropriate to Hattian clients and assist clients in accessing these opportunities by guiding them through the process;

•Assist clients and employers as necessary with post placement issues and continuing employment needs;

•Ensure timely and accurate compliance to all reporting requirements, and entry into two different databases;

•Participate in all program meetings, weekly employment meeting, staff development activities, and fully engage as a member of the team;

•Comply with all policies, procedures and protocols of the agency;

•Conduct outreach and develop new stakeholder relationships in effort to better support the Hattian Community;

•Other duties as assigned.

Job Requirements:

•Undergraduate degree in a related field; or mix of equivalent years of education and related work experience;

•Two years of related professional work experience ideal (in addition to the above);

•Demonstrated experience with the U.S. job search process and the ability to effectively coach clients through the nuanced process of securing employment;

•Excellent communication skills, with fluency in written and spoken English/Creole Haitian required;

•Proven success achieving goals and working effectively with all levels of staff in a multicultural environment;

•Proficient in Microsoft Office applications (Word, Excel, Outlook);

•Valid driver’s license, reliable vehicle with current insurance, and the ability to travel regularly throughout the service delivery area.

Working Environment:

•Standard, professional office environment combined with travel in and around the service delivery area; 100% remote during pandemic;

•Regular travel to off-site locations is required (once in-person services resume);

•Offices hours are scheduled as Monday-Friday, 8:30am-5pm;

•Access to a reliable vehicle and valid auto insurance to travel regularly throughout the service delivery area.