IT Assistant, G4 (Boa Vista)

This Fixed-Term Appointment position at G4 level is advertised and open to all applicants.

Candidates must meet the essential minimum requirements of the position and candidates not citizens of the country must comply with all eligibility requirements for employment in line with the prevailing legislative prerequisites in the country. Duties
- Monitor and maintain the LAN, Network Servers, Routers, Printers, LAN Points, and Switches, Patch panels, Access points, to prevent faults occurring.
- Ensure that ICT problem recovery is done as quickly as possible and make regular system back-ups.
- Assist with the installation of the software packages, basic repair/maintenance of computer hardware and telecom equipment.
- Train UNHCR staff on email system, utilization of VHF handhelds, telephone system. Radio communication training to new IP staff and package police in the field.
- Distribute incoming cables, messages and other communication in accordance with established instructions.
- Add and remove users from the Networks.
- Maintain the inventory of ICT equipment and keep track of movements of ICT equipment.
- Select the most efficient and economic means for the transmission of messages, taking into consideration the nature and priority of communications to be transmitted.
- May attend telephone calls and keep records of such calls.
- Carry out administrative duties, within the area of competence as assigned.
- Decide on appropriate resolution to incidents.
- Escalate incidents where they cannot be resolved at the office level.
- Perform other related duties as required.

Minimum Qualifications
Education & Professional Work Experience
1 year of relevant experience with High School Diploma; or Bachelor or equivalent or higher

Certificates and/or Licenses
Telecommunications;
Information Technology;
(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Essential
Not specified.

Desirable
Not specified.

Functional Skills
Not specified
(Functional Skills marked with an asterisk* are essential) Core Competencies
Accountability
Communication
Organizational Awareness
Teamwork & Collaboration
Commitment to Continuous Learning
Client & Result Orientation

Cross-Functional Competencies
Technological Awareness Knowledge of English and/or UN working language of the duty station if not English.
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See below for this postion's Operational Context
======================================================================================================== The IT Assistant works under the direct supervision of the Assistant Admin Officer in Boa Vista.  S/he has working relationships with UNHCR staff members in the office and other offices within the country as well as with staff of UN agencies and other UNHCR partners to exchange information and to provide assistance. The IT Assistant will give support to both Boa Vista and Pacaraima offices and function as backup to the Branch Office whenever needed. The closing date of applications is 13 April 2021 (midnight Geneva time).

No late applications will be accepted. Only shortlisted candidates will be contacted. Shortlisted candidates are required to undergo a driving test and oral interview.