Receptionist

SCOPE OF WORK:

The Receptionist will serve as the initial point of contact for anyone visiting or calling the IRC, responsible for managing reception materials and responding to client and visitor inquiries. This position reports directly to the Administrative Specialist. The responsibilities will be as follows:

ESSENTIAL JOB FUNCTIONS:

·Provide professional level customer service to everyone who visits the IRC.

·Answer front door and phones in a professional manner, routing inquiries as necessary.

·Help maintain workplace security by ensuring visitors check-in and check-out, via a visitor management system, and follow COVID-19 and other IRC Safety & Security protocols.

·Manage office mail pick-up and distribution.

·Maintain contact list for employees, AmeriCorps and interns.

·Manage calendar of IRC classes and events.

·Serve as part of office cashiering team, responsible for receiving payments, issuing receipts and maintaining an accurate log of transactions.

·Assist Immigration and Resettlement team in administrative tasks such as copying, faxing and making appointments.

·Oversee parking pass distribution.

·Other related duties as assigned.