Information Management Assistant (G-5)

20459 | OTP

A roster of suitable candidates will be established for this post as a result of this selection process for fixed-term appointments against both established posts and positions funded by general temporary assistance (GTA).

Organisational Context

The Information, Knowledge and Evidence Management Section (IKEMS), headed by an Information Management Coordinator, reports directly to the Prosecutor, and combines the OTP’s information, knowledge and evidence management operations into one consolidated section. IKEMS aims to maintain a coordinated, flexible and operationally responsive IKEM support capacity throughout the OTP, in order to support the full spectrum of OTP information and evidence operations.

Information Management Assistants are part of the Business Solutions Development Unit (BSDU) of the Information, Knowledge and Evidence Management Section (IKEMS) which:

(a) Provides user and information management support to OTP core businesses and systems such as investigations and witness management;

(b) Conducts comprehensive business analyses, process mapping, requirements gathering, as well as business needs assessment exercises on behalf of the Prosecutor for all OTP business streams and leads a balanced and transparent approach toward OTP business development and innovation;

(c) Supports OTP business development initiatives by ensuring continuous and recurring in-house program and project evaluation, as well as intra and inter-Organ sharing of lessons learnt in relation to IKEM;

(d) Drafts and maintains the OTP’s IKEM strategic plan, as well as forecast assessments of IKEM-related developments which may impact OTP core business or operations.

(e) Supports existing knowledge- and information-management systems, business processes and eLearning needs within the Office by acting as the primary OTP knowledge broker in the IKEM area.

Duties and Responsibilities

Under the supervision of the Head of Business Solutions Development Unit, the incumbent will provide information management support to integrated teams, or other areas of the OTP, in the following areas:

• Assist team members with evidence registration, follow up on evidence registration status and provide overviews /reports on the evidence status;
• Provide assistance in record management in designing and maintaining the classification structures and in storing, arranging, indexing and classifying of records;
• Act as team focal point and liaison with other divisions, sections, units or teams for all matters relating to information management;
• Promote and provide guidance to team members on the effective use of appropriate software and other information management resources;
• Provide support in the management of analytical databases by maintaining information in appropriate systems;
• Providing support in the information management aspects of disclosure and other litigation-related activities; and
• Perform other duties as required.

Essential Qualifications

Education:

Diploma of secondary education.

Additional post-secondary education or training in Law, Records, Archives, Information or Office Management is desirable.

Experience:

A minimum of six (6) years of  relevant practical work experience in the areas of information management, evidence management or information management support to investigations, prosecutions or core business operations is required. An advanced or first-level university degree may be considered as a substitute for two years' working experience only to determine eligibility.

Experience in investigation, litigation support or law enforcement environment would be desirable.

Experience with case management during the analytical, investigative, pre-trial and trial period of a case is desirable.

Knowledge, Skills and abilities:

• Strong information management, record keeping and archival knowledge.
• Para legal knowledge would be considered a strong asset.
• Excellent communication and inter-personal skills; team player.
• Excellent organizational and planning skills.
• Excellent IT (database) skills, ability to work and train in various applications.
• Excellent analytical skills.

Knowledge of Languages:

Proficiency in one of the working language of the Court, English or French, is essential. Working knowledge of the other is desirable. Knowledge of another official language of the Court (Arabic, Chinese, Russian and Spanish) would be considered an asset.