Community Outreach Assistant

The COVID-19 Community Organizer is responsible for programming that engages with local refugee, immigrant and migrant (RIM) communities around key topics related to COVID-19, spreads information and awareness about issues such as testing, contact tracing and the vaccination, and identifies ways to best address RIM communities’ barriers in relation to participating in COVID-19 prevention and mitigation initiatives. This role is part of a larger IRC project to prevent and mitigate the disproportionate impact of COVID-19 in RIM communities in the United States.

Major Responsibilities:

Responsibilities include, but are not limited to:

•Assist in the development of a wide variety of messaging, video and other outreach materials that are culturally and linguistically appropriate and that can be distributed through trusted channels to targeted RIM communities.

•Review, edit and provide feedback on produced content and other materials.

•Coordinate participation in surveys, focus groups and interviews that are population and demographic specific, assessing clients’ COVID-19 knowledge, attitudes and practices, particularly related to vaccine hesitancy and acceptance in different populations and how these change over time with messaging.

•Assist in the dissemination and tracking of COVID-19 messaging.

•Use platforms such as Facebook Live events, webinars, or guest appearances on local radio shows to share messages around COVID-19 and gather input from community members.

•Assist office and project leadership in identifying and addressing barriers clients face in accessing COVID-19 preventive measures and the vaccine.

•Participate in all program meetings and staff development activities, including weekly meetings with project leads and monthly group meetings.

•Follow all policies, procedures and protocols of the agency, placing importance on client confidentiality.

•Other duties as assigned.

Job Requirements:

•Completed High School diploma or GED.

•Experience in community outreach.

•Strong connection and relationship with local refugee community members.

•Fluent in English, both spoken and written.

•Bilingual ability in Rohingya or Pashto

•Demonstrated success working and communicating effectively in a multi-cultural environment.

•Proven track record to contribute both independently and as a key team member.

•Self- starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.

•Ability to work remotely and access to reliable Internet.

•Reliable transportation to the IRC Dallas office and Dallas RIM communities.

•Knowledge of or willingness to learn about social media.

•Comfort with appearing on various media outlets including, video, radio, etc.

Preferred:

•Bilingual ability in an additional target language desired (Arabic, Swahili, Dari, Ukrainian, Burmese, Tigrinya, and Nepali are the preferred languages).

•Proficient in Microsoft Office applications (Word, Excel, Outlook).

•Familiarity with aspects of the COVID-19 response (contact tracing, testing, etc.).

Working Environment:

•A combination of standard office environment and ‘field’ time in and around the service delivery area.

•May require occasional weekend and/or evening work.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.