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Human Resources Associate

Copenhagen (Denmark)

  • Organization: UNOPS - United Nations Office for Project Services
  • Location: Copenhagen (Denmark)
  • Grade: LICA-6, Local Individual Contractors Agreement - Administrative support
  • Occupational Groups:
    • Human Resources
    • Administrative support
  • Closing Date: 2021-05-09

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Background Information - IPAS

Based in Copenhagen, Denmark, the UNOPS Integrated Practice Advice and Support (IPAS) serves all the regions and headquarters, primarily with advice and solutions to everyday implementation challenges. IPAS consists of a diverse team of subject matter experts in the six practice areas of HR, Administration, Legal, Finance, Procurement, Project Management and Infrastructure. IPAS has three main roles:

Support to operations in the field offices: IPAS provides timely advice and supports actively finding of solutions to everyday implementation challenges, based on policy and best practices. It also provides operational support in specific areas.

Business efficiency: IPAS recommends changes to policies, processes and operating standards based on the feedback and experience of the field offices. IPAS also ensures transparent and efficient project implementation, in line with policy and business needs. 

Body of knowledge: IPAS contributes to research and coordination within the policy groups and project practitioners. It provides structured knowledge and subject matter expertise which is used across practice areas to provide coherent and tailored advice to the requesting offices.

Reporting to the HR Business Partner in the IPAS HR Team, the Human Resources Associate is  responsible for providing support in the area of recruitment & business advisory services,  transactional/strategic work and project management; he/she is often given the sole responsibility  to run projects where there is only very minimal supervision. The HR Associate serves as the  first contact for internal and external clients in resolving questions on processes and procedures  and provision of guidance and information related to HR initiatives to a wide range of UNOPS  clients.  

The HR Associate works in close collaboration with the Programme, Project and Operations staff  at Headquarters as well as in the Regional Offices/Operational Hubs/Project Centres to exchange  information and ensure consistent service delivery.

Functional Responsibilities

Summary of Key Functions:
  • Implementation of HR strategies and procedures
  • Recruitment and talent management
  • Administrative support
  • Knowledge building and knowledge sharing

1. Management of a portfolio of clients, ensuring implementation of HR strategies and  procedures, focusing on achievement of the following results: 

  • Ensures full compliance of HR processes and records with UNOPS rules, regulations,  policies and strategies. 
  • Contributes to the content of internal Standard Operating Procedures (SOPs) in HR  management in consultation with the direct supervisor and IPAS HR Team Lead. 
  • Provides information to the management and personnel on strategies, HR rules and  regulations.
  • Improves the customer´s journey by leveraging data and previous learnings. 
  • Focuses on the stakeholder´s experience as an engagement strategy.

2. Provides support to recruitment and talent management, focusing on achievement of the  following results: 

  • Full management of a portfolio of clients, including initiation, processing, monitoring,  review and follow-up on actions related to the administration of human resource  activities, e.g., recruitment, placement, relocation, promotion, performance appraisal, job  classification reviews, review of submissions to review bodies, etc., ensuring consistency  in the application of regulations and procedures. 
  • Assistance in the identification and proposal of the mechanisms to attract suitable  candidates, active support with sourcing and outreach activities.  
  • Administrative and logistical support to general recruitment processes 
  • Provision of advice as HR member on selection panels. 

3. Ensures efficient administrative support to IPAS HR Team and UNOPS personnel, focusing on achievement of the following results: 

  • Liaison between unit and internal/ external clients to expedite completion of projects,  disseminate information, etc 
  • Research of precedents and analysis of merits of specific requests; presentation of recommendations, taking into account institutionalized exceptions, and submission of recommendation for the approval of departure from established policies, procedures and  guidelines 
  • Support to Human Resources Specialists on management, implementation, monitoring of  various HR initiatives.  
  • Advice and guidance to personnel with respect to administrative procedures, processes  and practices 
  • Proactive coordination of the flow of work,  
  • Advice to the supervisor on the status of pending requests and work deadlines and  provision of proactive customer service to internal and external clients.     
  • Set-up and maintenance of databases, requiring the organization and preparation of  reports and documents through integration of several data sources, technology and  software applications 
4. Ensures facilitation of knowledge building and knowledge sharing and contribution to  product/process efficiency, focusing on achievement of the following results: 
  • Contributes to knowledge management projects 
  • Guidance/training to less experienced personnel 
  • Contribute to HR knowledge networks and communities of practice by providing collaborative synthesis of lessons learnt and dissemination of best practices in human resources management.
  • Provides mentoring/assistance to less experienced colleagues in the team and the field.
  • Provide suggestions for the enhancements of practice policy developments;
  • Support process efficiency initiatives; 
  • Provide input to the development and maintenance of corporate systems and tools.


Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.
Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.
Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).
Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.
Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.
Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.
Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Education/Experience/Language requirements

  • Secondary Education is required.  
  • A University Degree preferably in HR, Business Administration, Psychology, Communications or related field  would be desirable, and may substitute for years of experience, but it is not a requirement.
  • With secondary education, 6 years of progressively responsible HR, operations and/or experience sourcing is required in an international environment. 
  • Data & Analytics skills are required. 
  • Experience with the usage of Google suite is highly desired.
  • Perfect command of both written and spoken English is a strict requirement.   
  • Knowledge of another UN language such as French or Spanish would be an asset.

Contract type, level and duration

Contract type: Local Individual Contract Agreement (LICA)
Contract level: LICA 6
Contract duration: Open-ended, subject to organizational requirements, availability of funds and satisfactory performance

For more details about the ICA contractual modality, please follow this link: 

Additional Considerations

  • Please note that the closing date is midnight Copenhagen time
  • Applications received after the closing date will not be considered.
  • Only those candidates that are short-listed for interviews will be notified.
  • Qualified female candidates are strongly encouraged to apply.
  • UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
  • Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
  • For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
  • For retainer contracts, you must complete a few Mandatory Courses (around 4 hours) in your own time, before providing services to UNOPS.
  • The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.  

It is the policy of UNOPS to conduct background checks on all potential recruits/interns. Recruitment/internship in UNOPS is contingent on the results of such checks.

Background Information - UNOPS

UNOPS supports the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to serve people in need by expanding the ability of the United Nations, governments and other partners to manage projects, infrastructure and procurement in a sustainable and efficient manner.

Working in some of the world’s most challenging environments, our vision is to advance sustainable implementation practices, always satisfying or surpassing our partners’ expectations.

With over 7,000 personnel spread across 80 countries, UNOPS offers its partners the logistical, technical and management knowledge they need, wherever they need it.

A flexible structure and global reach means that we can quickly respond to our partners' needs, while offering the benefits of economies of scale. 

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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