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Technical Officer (Tool kits)

Geneva (United States of America)

  • Organization: WHO - World Health Organization
  • Location: Geneva (United States of America)
  • Grade: P-2, International Professional - Internationally recruited position - Junior level
  • Occupational Groups:
  • Closing Date: 2021-05-13

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The Department of Digital Health and Innovation sits within the Science Division, led by the Chief Scientist. The overall mission of the Science Division is to harness the power of science and innovation in a systematic way, by ensuring the excellence, relevance and efficiency of WHO's core technical functions, including norms and standards and research. Within the Division, the specific purpose of DHI is to harness the power of digital health and technologies to contribute to the attainment of the highest standard of health of all people.

The mandate of the department is structured aroundfour functions:

1. To enhance WHO's global leadership and role in assessing and enabling digital health technologies, and support countries to make decisions about how to prioritize, integrate, implement and regulate them.

2. To support development of methods for assessment of digital technologies, at global and national level.

3. To identify, foster and scale up evidence-based innovations, to address gaps in the attainment of Universal Health Coverage (UHC), protection from health emergencies and the attainment of healthier populations.

4. To identify and foster internal and external collaboration through networks and partnerships to help identify and address gaps and avenues for digital health solutions.


Under the direct supervision and guidanceof the BHM Unit Head in DHI, the incumbent will be responsible for BHBM Build team core functions as follows:

- Support project management in developing various handbooks under the toolkit mHealth initiative.

- Conduct background research on emerging mHealth and digital health issues and prepare required briefings and summaries.

- Organize global consultations for the development of the mHealth Handbook for new intervention areas.

- Provide technical input in setting up and coordinating regular communication of the informal experts groups for the relevant intervention areas.

- Provide support in organizing informal expert group meetings.

- Upon delegation represent the WHO-ITU mHealth initiative at profiling events.

- Provide assistance in the overall administration of the joint initiative by coordinating tasks with stakeholders, preparing meeting minutes, organizing steering committee meetings, etc.

- Consolidate evidence on existing and new technologies.

- Support the development of new evidence based toolkits and guiding documents as defined by the program priorities and ensure upkeep of existing handbooks.

- Provide support to other functions to ensure implementation and uptake of existing handbooks.

- Contribute to the provision of technical support to the work programme of digital health / Be He@lthy Be Mobile.

- Supporting the BHM Unit Head fostering implementation of the workplan of the BHBM unit towards the implementation of the Global Strategy for Digital health with internal and external digital health technical networks of the organisation, as well as external collaborating entities of the organisation.

- Liaise with, Member States, other UN agencies, development partners, to foster support with Member States for implementing digital health programs as an enabler for the WHO general programme of work and national digital health policies.

- Contribute to drafting donor funding proposals for the area of BHM and subsequent donor funding implementation reports.

- Perform other duties as required.



Essential: A first level university degree in in business, management, public health informatics, digital sciences, international relations, development studies or other related areas.


Essential: At least 2 years' experience in digital health and public health domain. Demonstrated experience in scientific publications.
Desirable: Experience working with WHO. Exposure at the international level. Experience in management and working with diverse stakeholders (governments, the UN system, civil society).


- Strong understanding of digital health and innovation, digital program implementation, mHealth, virtual care.

- Ability to monitor new trends on digital health and mHealth, keep abreast of industry best practices.

- The ability towork inteams with diverse cultural and professional backgrounds.

- Demonstrated excellence in written and oral communication skills, and in advocating and communicating with a broad and diverse audience.

- Proven ability to organize and prioritize multiple initiatives and meet deadlines within a fast-paced environment with multiple and competing demands.

- Strong track record of identifying science and technology trends with the potential to disrupt healthcare global governance.

- Understanding of global public health.

WHO Competencies

Respecting and promoting individual and cultural differences
Moving forward in a changing environment
Producing results

Use of Language Skills

Essential: Expert knowledge of English.
Desirable: Intermediate knowledge of French. Intermediate knowledge of another UN language.


WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 48,805 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 3225 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.


  • This vacancy notice may be used to fill other similar positions at the same grade level
  • Only candidates under serious consideration will be contacted.
  • A written test may be used as a form of screening.
  • In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: Some professional certificates may not appear in the WHED and will require individual review.
  • Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
  • Staff members in other duty stations are encouraged to apply.
  • WHO is committed to workforce diversity.
  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
  • WHO has a mobility policy which can be found at the following link: Candidates appointed to an international post with WHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world.
  • Applications from women and from nationals of non and underrepresented Member States are particularly encouraged.
  • For WHO General Service staff who do not meet the minimum educational qualifications, please see e-Manual III.4.1, para 220.
We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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