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Public Health Associate

Amman (Jordan)

  • Organization: UNHCR - United Nations High Commissioner for Refugees
  • Location: Amman (Jordan)
  • Grade: GS-6, General Service - No need for Higher Education - Locally recruited position - Administrative support
  • Occupational Groups:
    • Public Health and Health Service
  • Closing Date: 2021-05-11

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Candidates must meet the essential minimum requirements of the position and candidates not citizens of the country must comply with all eligibility requirements for employment in line with the prevailing legislative prerequisites in the country. The Public Health Associate supports UNHCR effort to minimise avoidable mortality and morbidity among population of concern (PoC). The incumbent establishes appropriate consultative and monitoring framework and provides technical guidance to Partners and coordinates health activities within the Area of Responsibility (AoR). The incumbent usually reports to a more senior Public Health colleague.   S/he will be a member of the public health team and will also be the focal point for the health information system (HIS) within the AoR. The Public Health Associate will follow up with health agencies to ensure timely submission of weekly or monthly HIS reports, assess the quality of the reports as well as provide on-site supervision of the health information system.  This will include training of providers both formal and on the job, assessment of the quality of camp clinic registers and other components of camp HIS.  The Public Health Associate will also liaise with WHO and the Ministry of Heath on the health information system. 

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.

1. Duties

- Assist the supervisor in implementing UNHCR Public Health programme based on updated needs assessments and through Partners.
- Regularly monitor the performance of Partner(s) providing quality health services within the AoR in accordance with (inter)national guidelines and protocols.
- Regularly monitor the quality and effectiveness of health services within the AoR, report findings and address issues to the supervisor for follow up.
- Assist in proper coordination with officials of relevant institutions involved in planning and implementation of assistance to PoC.
- Conduct frequent analysis of cases submitted for public health activities and provide statistics when requested.
- Conduct frequent follow up on the monitoring and evaluation sheets provided by Partners, conduct needed analysis and provide data when requested.
- Assist in effective communication with other units within UNHCR and Partners, including orientation on health projects/activities.
- Conduct regular monitoring for any changes in the policy of the Ministry of Health on health services provision to PoC within the AoR.
- Provide project control with the estimated budget of any health project within the AoR on a regular basis.
- Conduct regular refresher training for all relevant staff and Partners.
- Ensure effective tracking of the inpatients from partner clinics to the out contracted hospitals.
- Assist in effective communication with Health Unit, implementing partners and out contracted hospital¿s focal person and selected PH facilities.
- Provide support to Partner(s) to ensure correct use of the Health Information System (HIS) and address problems with HIS data collection and submission in a timely manner.
- Attend and follow up activities of the health committee where decisions on tertiary care treatment are taken.
- Prepare and provide collated health data for submission in donor reports and health unit fact sheets as well as other documents.
- Assist in telephone counselling and face to face counselling of PoC if required.
- Review medical bills against standard payment lists.
- Take action and initiate measures to mitigate risks to the Organization from inappropriate charges relating to medical bills.
- Take action to ensure quality health information system reports that contribute to the quality of primary, secondary and tertiary health care services for refugees.
- Perform other related duties as required.

2. Minimum Qualifications

Education & Professional Work Experience

Years of Experience / Degree Level

For G6 - 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher

Field(s) of Education

Not applicable.

(Field(s) of Education marked with an asterisk* are essential)

Certificates and/or Licenses

*Health related clinical qualification

(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience

Not specified.

Health data collection e.g. patient information management systems, heath information systems and related technology.

Functional Skills

*IT-Computer Literacy;
PR-Refugee protection Principles and Framework;
MD-Assessment of quality standards of health facilities;
MD-Community Health - Health Data Collection/Analysis/Interpretation;
MD-Health Information Systems (HIS);
MD-UN-wide health care policies and protocols (e.g. medical evacuation procedures, etc.);
CL-Multi-stakeholder Communications with Partners, Government & Community;

(Functional Skills marked with an asterisk* are essential)

Language Requirements

For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All jobs at UNHCR require six core competencies and may also require managerial competencies and/or cross-functional competencies. The six core competencies are listed below.

Core Competencies
Organizational Awareness
Teamwork & Collaboration
Commitment to Continuous Learning
Client & Result Orientation

Managerial Competencies
Empowering and Building Trust

Cross-Functional Competencies
Analytical Thinking
Technological Awareness
Planning and Organizing The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.
According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term "sexual exploitation" means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term "sexual abuse" means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term "sexual harassment" means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator's working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.
See below for this postion's Operational Context
======================================================================================================== The Public Health Associate GL6 FTA post effectively is a national health post requires knowledge of Jordanian national health system, experience in medical field, management and monitoring of technical and financial components and good communications skills. In November 2014 the Government of Jordan ceased the provision of free health services for Syrian refugees in out-of-camp setting. Syrian refugees have had to pay the non-insured Jordanian rate when they use Ministry of Health services. On the 18th of February 2018, Ministry of Health (MoH) hospitals and primary health care centers received a directive from MoH instructing the change of the rate to be applied for health services provided to Syrian refugees from non-insured Jordanian to the equivalent of 80% of the foreigner rate (representing from 2 to 5 times the cost of the non-insured Jordanian rate). On April 2019, Ministry of Health reversed the policy again to un-insured Jordanian rate due to the Multi-Donor Account(MDA). Cash assistance to access Essential Health Services is a tool developed by the Public Health Unit to assist UNHCR persons of concern. The selected Public Health Associate will work under the direct supervision of the Senior Public health officer in verifying the cases submitted under the CASH Assistance to Access Essential Health Services in coordination with implementing partner, project control and cash unit within UNHCR. In addition the Public health associate will support UNHCR referral focal point in urban setting. The closing date for the above job opening is 11 April 2021.
We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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