By continuing to browse this site, you agree to our use of cookies. Read our privacy policy

Snr Protection Assistant

Amman (Jordan)

  • Organization: UNHCR - United Nations High Commissioner for Refugees
  • Location: Amman (Jordan)
  • Grade: GS-5, General Service - No need for Higher Education - Locally recruited position - Administrative support
  • Occupational Groups:
    • Administrative support
    • Protection Officer (Refugee)
  • Closing Date: 2021-05-12

Click "SAVE JOB" to save this job description for later.

Sign up for free to be able to save this job for later.

Candidates must meet the essential minimum requirements of the position and candidates not citizens of the country must comply with all eligibility requirements for employment in line with the prevailing legislative prerequisites in the country. Jordan neither is a signatory to the 1951 Refugee Convention or its 1967 Protocol, nor has any national legislation pertaining to the status and treatment of refugees.

The 1998 MOU, as amended in 2014, is the guiding document between UNHCR and the Government and remains the legal basis for involvement with Persons of Concern (PoCs). UNHCR is thus responsible for Refugee Status Determination (RSD) procedures.

The Snr. Protection Assistant will be part of the RSD team, responsible for serving as the main point of contact between the RSD Unit and Persons of Concern. The incumbent will provide counselling, respond to queries from asylum-seekers and refugees, notify on RSD decisions and assist in case processing both in coordination and in casework.
In view of this, it is desirable for the incumbent to have the following
- Understanding of UNHCR¿s mandate and how RSD plays a key role in it;
- Working experience with procedures and principles related to international protection, including UNHCR¿s procedural standards, safeguards, and protection guidelines.
- Experience in providing protection counselling, case management, including identification of protection concerns and working with vulnerable or traumatized individuals.
- Ability to work autonomously and as part of the team when it comes to unit-wide goals;
- Excellent drafting skills in English.
- Demonstrated maturity in communication.

Amman, Jordan is categorized as an A duty station based on a scale where all duty stations are categorized according to the level of hardship from A to E in increasing order of hardship, considering a number of factors, i.e. health, security, climate, housing, isolation, local conditions and educational facilities. ¿¿¿¿¿

1. Duties

- Consistently apply International and National Law and applicable UN/UNHCR and IASC policy, standards and codes of conduct. 
- Provide counselling on protection issues to PoC; liaise with competent authorities to ensure the issuance of personal and other relevant documentation.
- Support activities in protection related AGD based programming with implementing and operational partners.
- Conduct preliminary information gathering and interviews in support of eligibility, status determination, durable solutions and social needs assessment.
- Contribute to measures to identify, prevent and reduce statelessness.
- Contribute to a country-level child protection plan as part of the protection strategy.
- Contribute to a country-level education plan for PoC as part of the protection strategy. 
- Monitor Standard Operating Procedures (SOPs) for all protection/solutions activities.
- Participate in individual protection case management including cases of SGBV and child protection. Monitor and report on cases of refoulement, expulsion and other protection incidents.
- Assist in identifying durable solutions for PoC in voluntary repatriation, local integration and where appropriate, resettlement.
- Contribute to the design, implementation and evaluation of protection related AGD based programming with implementing and operational partners.
- Draft reports, routine correspondence, update relevant databases and compiling statistics within the Area of Responsibility (AoR).
- Contribute to initiatives to enhance national and local protection capacities.
- Select PoC for preliminary interviews and decide which relevant information to share.
- Enforce integrity in the delivery of protection services by local implementing partners.
- Perform other related duties as required.

2. Minimum Qualifications

Education & Professional Work Experience

Years of Experience / Degree Level

For G5 - 2 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher

Field(s) of Education

Not applicable.

(Field(s) of Education marked with an asterisk* are essential)

Certificates and/or Licenses

International Law; Political Science;

(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience

Not specified.

Not specified.

Functional Skills

IT-Computer Literacy
CL-Protection & Solutions Awareness
PR-Protection-related guidelines, standards and indicators
PR-Refugee Protection Principles and Framework

(Functional Skills marked with an asterisk* are essential)

Language Requirements

For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All jobs at UNHCR require six core competencies and may also require managerial competencies and/or cross-functional competencies. The six core competencies are listed below.

Core Competencies
Organizational Awareness
Teamwork & Collaboration
Commitment to Continuous Learning
Client & Result Orientation

Managerial Competencies
Not specified.

Cross-Functional Competencies
Analytical Thinking
Political Awareness
Stakeholder Management The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.
According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term "sexual exploitation" means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term "sexual abuse" means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term "sexual harassment" means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator's working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.
See below for this postion's Operational Context
======================================================================================================== The Legal Unit at BO Amman is centralized unit that avails advice to all camps and field /sub offices.
The Protection /LU deals with various referrals from all over stakeholders in addition to the internal one. Capacity building, liaising and advocacy with Gov¿t is part of the work that falls within the Legal Unit. The Legal Unit has partnership with legal partners that require imminent and close follow up in myriad aspect related to the provided legal service in addition to managing the partnership.

The Senior Protection Assistant is supervised by the Associate legal Officer. The Snr. Protection Assistant is expected to make assessment of PoCs¿ claims of serious protection concerns in CoA whether on the spot or after receiving internal and external referrals, assessing cases that have residency and visa out of CoA received internally and externally via email and referred physical files, updating the whole data that is within the LU and follow with the team and other stakeholders and offices to have the data updated, following up on referrals from IVR, following up with the legal partner on the monthly reports and monthly data, follow up with coordination unit regarding activity info and  follow up on pretentions received from other unit. The closing date for the above job opening is 12 May 2021.
We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

What does it mean?

Click "SAVE JOB" to save this job description for later.

Sign up for free to be able to save this job for later.