Office Assistant

IMPORTANT NOTICE: Please note that Closure Date and Time displayed above are based on date and time settings of your personal device

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Staff in the General Service category are recruited locally from the Primary Location area, which is where the office is located

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FAO is committed to achieving workforce diversity in terms of gender and nationality

People with disabilities are protected from any type of discrimination during any stage of employment, including the recruitment phase

All applications will be treated with the strictest confidentiality

Organizational Setting

This vacancy announcement is for two positions located in the Inclusive Rural Transformation and Gender Equality Division (ESP) which coordinates FAO’s work on various social dimensions including on rural institutions, services, social protection, gender equality, decent rural employment, tenure rights and the right to food

Main Purpose

The Office Assistant performs a variety of routine administrative transactions and office support functions contributing to the smooth and efficient running of the work unit.

Supervision Received/Exercised

The Office Assistant reports to the Team Leader of the Gender Team / to the Team Leader of the Social Protection Team, and receives guidance from a higher graded Office Assistants. He/she acts independently in routine matters and consults with supervisor(s) on new and/or more complex issues and procedures. Supervision received provides for technical and procedural guidance and on-the-job learning.

Working Relationships

The Office Assistant interacts with a variety of colleagues from within the work unit. Interactions relate to the exchange of routine information and the provision of standard office support services.

Key Functions/Results

• Type, format and draft routine correspondence; collate tables, reports, presentations, publications, and other documentation;
• Receive, screen and direct telephone calls and visitors; respond to routine internal and external enquiries and/or refer to appropriate contacts /units;
• Enter, retrieve, structure and update selected information and data from various sources (e.g. Intra-/Internet, office files, etc.); present results in standard format;
• Set up and maintain office files and reference systems according to standard procedures;
• Initiate, view and track a variety of administrative transactions in the computerized financial / travel / human resources systems;
• Support the organization and administration of meetings, workshops and events (e.g. arranging for meeting rooms and other facilities.
• Assist with arranging for travels: organize transport, logistics, accommodation, documents;
• Ensure availability of office supplies and appropriate maintenance of office equipment;
• Perform other duties as required.

Impact Of Work

The Office Assistant participates as part of a team in the provision of administrative and office support services. Actions reflect on the immediate and wider work unit.

CANDIDATES WILL BE ASSESSED AGAINST THE FOLLOWING

Minimum Requirements

Education: Secondary School Education

Experience: Two years of relevant experience in office support work

Languages: Working knowledge (Level C) of English and limited knowledge (Level B) of one of the other FAO languages (Arabic, Chinese, French, Russian or Spanish)

IT Skills: Knowledge of the MS Office applications, Internet and office technology equipment

Competencies

• Results Focus
• Teamwork
• Communication
• Building Effective Relationships
• Knowledge Sharing and Continuous Improvement

Technical Skills

• Knowledge of the communication and documentation standards
• Knowledge of corporate computerized financial / travel / human resources systems and administrative procedures and policies
• Knowledge of the organizational structure

Desirable Qualifications and Skills

• For position 2003843 in ESP (Gender Team): Experience in providing support to teams, including orientation of new NSHR staff; Knowledge of FAO rules and procedures for recruitment and selection processes of NSHR; Knowledge of the ESP organizational structure and the Gender Team Structure
• For position 0097403 in ESP (Social Protection Team): Working knowledge (Level C) of another FAO language (Arabic, Chinese, French, Russian, Spanish); Knowledge of FAO rules and procedures for recruitment and selection processes of consultants, personal agreements, etc .(i.e. NSHR category); Knowledge of the ESP organizational structure and in particular of the Social Protection Structure

Assessment

Evaluation of qualified applicants may include an assessment exercise and a technical / competency-based interview.

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