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HR Specialist (Performance Management & Engagement)

Rome (Italy)

  • Organization: FAO - Food and Agriculture Organization of the United Nations
  • Location: Rome (Italy)
  • Grade: Consultant - Contractors Agreement - Consultancy
  • Occupational Groups:
    • Human Resources
  • Closing Date: 2021-05-25

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IMPORTANT NOTICE: Please note that Closure Date and Time displayed above are based on date and time settings of your personal device

  • FAO is committed to achieving workforce diversity in terms of gender, nationality, background, and culture
  • Qualified female applicants, qualified nationals of non-and under-represented member nations, and person with disabilities are encouraged to apply
  • Everyone who works for FAO is required to adhere to the highest standards of integrity and professional conduct and to uphold our values. FAO has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and FAO, including sexual exploitation and abuse, sexual harassment, abuse of authority, and discrimination
  • All selected candidates, therefore, will undergo rigorous reference and background checks
  • All applications will be treated with the strictest confidentiality
  • The incumbent may be re-assigned to different activities and/or duty stations depending on the evolving needs of the Organization

Organizational Setting

The Division of Human Resources (CSH) develops, recommends and facilitates the implementation of human resources policies, procedures and services and advises management on appropriate measures and strategies to ensure that the Organization attracts, develops and retains a diverse, skilled and highly motivated workforce. CSH administers the Organization's human resources management programmes, in particular in the areas of human resources policy development, position management, recruitment, mobility, training and social security.

The Learning and Performance Branch (CSHL) supports the identification of learning needs across the Organization (HQ and Decentralized Offices), and the design and development of learning programmes for FAO’s corporate policies, technical and functional areas to strengthen and continue to build a wide range of skills and ongoing professional development.

FAO International Consultant and Call purpose

A consultant/PSA is engaged by the Organization to provide expertise, skills and/or knowledge for the performance of a specific task or piece of work, which would be short-term by nature. The assignment will involve full-time functions. The possibility of extension is subject to satisfactory performance and dependant on the availability of resources and the needs of the Organization.

Reporting Lines

Selected applicants will work under the overall guidance of the Senior Human Resources Officer, and under the direct/functional supervision of the Human Resources Officer, working in close collaboration with other FAO Divisions.

Technical Focus

Area: Performance Management, Employee Engagement

Focus: develop, implement and monitor initiatives to support FAO’s performance management and employee engagement processes

Tasks and responsibilities

The consultant/PSA will contribute and provide support to the implementation and monitoring of the performance management process and employee engagement initiatives in FAO.

The assigned tasks and responsibilities can include the following elements:

  • Prepare statistics, reports and analytics on use performance management related data including appraisal compliance and rating distribution
  • Assist supervisors and staff members with understanding and using the Probationary Performance Appraisal (PPA) and Performance Evaluation and Management System (PEMS) and provide training/briefings on the processes
  • Assist with the opening and closure of PPA and PEMS phases, monitor the participation to the processes, and provide statistics and reports as required
  • Assist with responding to third-level queries in the you@fao in-box
  • Evaluate performance management initiatives and recommend ways to enhance effectiveness and impact
  • Assist with testing in the Cornerstone system for the simplification of the PEMS process
  • Prepare communications related to the performance management processes, including but not limited to guidelines, noticeboard messages, articles, process and system guides
  • Conduct regular monitoring of the performance team’s workplan and report on progress/delays
  • Ensure regular communication with Performance Management focal points at Headquarters and Decentralized Offices
  • Assist with the design and implementation of reward and recognition initiatives for FAO
  • Assist with the development and launch of the Employee Satisfaction Survey 2022
  • Other projects and initiatives within the team, as required


Minimum Requirements

  • University degree in human resources management, education, social sciences, or a related field
  • 3 years of proven extensive experience in performance management, training and/or employee engagement initiatives, preferably with some experience in human resources

For PSA: Working knowledge of English.

For Consultants: Working knowledge of English and limited knowledge of one of the following, French, Spanish, Arabic, Chinese, or Russian.

FAO Core Competencies

  • Results Focus
  • Teamwork
  • Communication
  • Building Effective Relationships
  • Knowledge Sharing and Continuous Improvement

Technical/Functional Skills

  • Excellent written and verbal communication skills
  • Excellent interpersonal skills to collaborate and influence across different levels and diverse teams in the Organization
  • Excellent analytical and conceptual skills, as well as gender sensitive and cross-cultural competency
  • Proven ability to understand the needs of an organization and identify creative solutions
  • Proficiency in variety of computer software applications, including the Microsoft Office suite


  • Working experience in UN agencies, major international organizations
  • Social media communications experience is a plus


  • Evaluation of qualified applicants may include a written assessment and a technical / competency-based interview.

Please note that all candidates should adhere to FAO Values of Commitment to FAO, Respect for All and Integrity and Transparency

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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