Miami (United States of America)
The Caseworker provides assistance to victims and survivors of human trafficking; developing case plans to match individual needs utilizing a range of financial, medical, social, vocational, and other services and resources based on client eligibility.The Caseworker also participates, as required, in program planning and service development through committees, task forces and work groups.The Caseworker operates under moderate supervision with latitude for the use of independent judgment and initiative.
Responsibilities may include, but are not limited to:
•Providing individualized orientation, support, referral, and advocacy services by assessing and evaluating client’s distinct needs.
•Working alongside clients to develop reasonable self-sufficiency plans and timelines for each client and managing client expectation during the service period.
•Ensuring that clients are provided the tools they need to meet their established goals and objectives.
•Providing intake, assessment, and pre-employment/job readiness orientation to clients eligible for employment services.
•Responding to emergency calls in a timely and effective manner on a periodic basis.
•Assessing and monitoring client progress to ensure goals are being attained, designated resources are being maximized, and modifying initial plans as required.
•Ensuring compliance with all case file management and reporting requirements.
•Participating in relevant partner meetings and engaging various stakeholders to identify community resources.
•Other activities as needed and assigned by supervisor.
•A 4-year degree with an emphasis in Social Work or an equivalent field of study is preferred, and the skills and knowledge typically acquired through 2-3 years of relevant work experience.A significant portion of this experience should include responsibilities in social services, humanitarian relief, public service, or other not-for-profit environment.
•Demonstrated success working and communicating effectively in a multi-cultural environment.
•Proven ability to contribute both independently and as a key team member.
•Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.
•Fluent in English, both spoken and written, bilingual ability in Creole and/or Spanish is desired.
•Proficient in Microsoft Office applications (Word, Excel, Outlook).
•Valid driver’s license, reliable vehicle with current insurance, and the ability to travel regularly throughout the service delivery area (home visits, agency visits, service provider visits, etc).
•Individuals with lived experiences of human trafficking are encouraged to apply.
•A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.
•May require occasional weekend and/or evening work.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.