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Community Outreach Officer/Jordan Country Program

Zarqa (Jordan)

  • Organization: IRC - International Rescue Committee
  • Location: Zarqa (Jordan)
  • Grade: Level not specified
  • Occupational Groups:
    • Communication and Public Information
    • Social Affairs
    • Civil Society and Local governance
  • Closing Date:

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Background to IRC

Founded in 1933, International Rescue Committee is one of the most prominent international organizations working in relief, rehabilitation, protection, post-conflict development, resettlement services, and advocacy for those uprooted or affected by violent conflict and oppression. Since 2007, IRC has worked with refugees and other vulnerable populations in Jordan. Programs under the leadership of the Organization Women’s Protection and Empowerment (WPE) unit focus on interventions that address Gender-Based Violence (GBV), specifically violence against Syrian and Jordanian females.

In coordination with the humanitarian community and the Government of Jordan, the IRC's beneficiaries assistance program for Syrian refugees and vulnerable Jordanians includes urban-based assistance (Mafraq, Ramtha, Irbid) as well as technical support partnerships with national institutions and organizations. The IRC's direct assistance programs help to ensure that women and girls have access to primary and reproductive health care; case management, counseling, and emotional support, as well as cash assistance Services, are accessible through two clinics in Ramtha and Mafraq, three Women's' and Girls’ Centres in Mafraq, Ramtha, and Irbid, three mixed spaces, and mobile service delivery. The IRC works to emphasize these services are broad for vulnerable people such as persons with disabilities as well as specifically tailored for child survivors of GBV and adolescent girls. At a national level, the IRC is leading multiple capacity building and technical partnership initiatives alongside government ministries, UN agencies, and organizations including inter-agency case management trainings, clinical care for sexual assault survivors (CCSAS), and the roll-out of the Inter-Agency National Standard Operating procedures (SOPs) on GBV and Child Protection in Jordan.

Scope of work

The Candidate will be responsible for working with the WPE IRC staff, based in the clinics WPE Community Centers in Azraq Camp, IRC volunteers, partners, local authorities, and community leaders engaged in GBV prevention and response. He/She will take a lead role in identifying and mapping local partners and key community resource persons at the start of the program, including INGOs, NGOs, CBOs, local authorities, community Focal points, and women’s groups that will promote the prevention of GBV. She/he will also take the lead in the design and rollout of information and awareness sessions on Gender-Based Violence basic concepts and available response services, in close collaboration with local partners, CFSs, and other NGOs operating in the same communities. They will conduct shelter visits and large events within the camp. They will support the delivery of quality mobile case management and psychosocial support in the outskirts of Azraq ensuring that the program meets the standard methodologies.

The position is based in Azraq. The Community Worker reports to the Sr. O Officer.

Major Responsibilities:

  • Establish a Work Plan to ensure accurate start-up of the project in obligation with the donor expectations and standards.
  • Work with the team to continuously craft and adapt the community outreach and mobilization strategy
  • build initial needs assessment and service mapping in the targeted locations to ensure design and implementation of adequate services and coordination with other international and national actors.
  • Build initial assessments and community mapping to identify key CBOs, community leaders, and potential women’s group or other community initiatives supporting vulnerable females
  • support and build the identification of safe spaces in communities adapted to the mobile delivery of services.
  • Conduct regular awareness-raising sessions in communities, including in child-friendly spaces, schools, and other places of gathering initially identified as accessible by community members.
  • Support the establishment of new women groups in communities, coordinate and build their knowledge on the SOPs, referral pathways, and services available.
  • Conduct a number of home visits, community mobilization events, and trust-building activities.
  • Raise awareness on the Inter-Agency SOPs and referral procedures for GBV services based on needs assessment, service mapping, and capacity assessment of potential partners.
  • coordinate to conduct training on GBV basic concepts, risk identification, and mitigation, SOPs, and referral pathway.
  • Ensure the establishment and sustainability of effective and trusted engagement with communities and with local government partners, to build responsive and balanced programming.
  • Support the rollout of referral pathway/SOPs with program partners.
  • positively Assist community leaders and service providers in implementing prevention mechanisms within their functions.
  • Work and coordinate with the Sr. Outreach Officer, the communication department, and the WPE program manager to develop effective Information, Education, and Communication tools.
  • Coordinate for establishing a maintain collaborative and positive relationships between IRC and other partners
  • Provide weekly updates and monthly reports on the progress of implementation.
  • Any other duties as assigned by the supervisor.

Key Working Relationships:

Position Reports to Senior Community Outreach Officer

Position directly supervises: None

Indirect Reporting: None

Internal: WPE Outreach Counselors, WPE counselors, Deputy Program Manager

External: Community leaders/ CBO supervisors/NGO local staff/INGO focal point for mobilization activities and referral pathways


We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.
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