Sacramento (United States of America)
Located within the Safety & Wellness department, the Clinical Supervisor is a new role to address the mental health needs of the refugee community. The Clinical Supervisor will provide culturally and linguistically appropriate individual, family and group mental health services to newly arrived refugees, SIVs, and immigrants, with a focus on survivors of crime and domestic violence. This position will also supervise Client Advocates who provide long-term case management to support survivors of domestic and gender-based violence in integrating into their new communities, becoming self-sufficient, and ensuring individual and family wellbeing. The Clinical Supervisor will work to educate and strengthen mainstream mental health and domestic violence service providers’ understanding of refugee and immigrant needs. This position reports to the Health and Gender Program Manager.
• Provide intake and individual, family, and group counseling to clients.
• Assess clients for risk of suicide and coordinate follow up care.
• Collaborate with other staff to assess client needs, develop treatment plans, and refer clients to additional assessment, community resources, specialists, and treatment, as necessary.
• Clearly communicate patients’ needs to direct service staff (case workers/client advocates).
• Serve as the point person for the office in implementation of crisis and non-crisis pathway interventions for behavioral health and domestic violence.
• Provide direct supervision to Client Advocates serving refugee and immigrant survivors of domestic violence.
• Conduct weekly case consultations with direct reports, review service plans, and ensure quality care for clients.
• Provide ongoing training, guidance and professional development to staff on trauma-informed care, best practices in victim services, and developing client self-sufficiency.
• Implement regular staff supervision, conduct performance reviews, maintain supervisory responsibilities.
• Work with IRC Sacramento leadership and IRC Technical Advisors to develop protocols that serve and protect IRC clients being seen for mental health and domestic violence services.
• Build partnerships with service providers and conduct trainings on working with refugee populations.
• Oversee direct financial assistance and housing support programs for survivors.
• Support oversight of related grants including program objectives, budgets, reporting, and compliance.
• Track patient data using multiple tracking systems, including comprehensive case notes, case files, and electronic record keeping.
• Evaluate effectiveness of counseling programs on clients’ progress and meeting client objectives.
• Attend IRC webinars and conference calls addressing mental health, domestic violence, and other related topics.
• Participate in network capacity-building activities as needed.
• Follow all policies, procedures, and protocols of the agency.
• Other related duties as assigned.
Key Working Relationships:
Position Reports to:Health and Gender Program Manager
Position Supervises: N/A
Other Internal and/or External Contacts:
Internal: The Clinical Supervisor will oversee Client Advocates providing long-term case management to survivors of domestic violence. The position will also work collaboratively within the Safety & Wellness team to ensure behavioral health clients have access to a comprehensive array of services. The position will work collaboratively with HQ technical advisors to support quality program services.
External: The Clinical Supervisor will develop working relationships with behavioral health and domestic violence service providers in the greater Sacramento Community to support referral systems.