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External Relations Officer

Geneva (United States of America)

  • Organization: WHO - World Health Organization
  • Location: Geneva (United States of America)
  • Grade: P-3, International Professional - Internationally recruited position - Mid level
  • Occupational Groups:
    • External Relations, Partnerships and Resource mobilization
  • Closing Date: 2021-06-16

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Located within the DGO Division, the mission of CRE is to systematically identify organization-wide risks, and by topic area, maintain a risk register record, evaluate it according to its likely impact and probability, and proactively have it managed by risk management owners. The Office of Compliance, Risk Management and Ethics (CRE) seeks to integrate internal control compliance into all policies and managerial decisions. The CRE ensures promotion and uphold of highest organizational standards of the Organization, its codes of conduct and core values. Through the ethics function CRE monitors that all staff observe and perform their functions consistent with the highest standards of integrity required under International Civil Service. The CRE liaises independently with internal parties across the different levels of the Organization, developing and presenting to the Director-General its annual work plan of delivery of Compliance, Risk Management, Ethics needs and through its Due diligence and non-State actors Unit, facilitates the implementation of the Framework of engagement with non-State actors and serves inter alia as the specialized unit responsible for the conduct of the standard due diligence and risk assessment. In its role as a specialized unit, as mandated in the Framework of engagement with non-State actors (FENSA), Due Diligence and non-State actors (DAN) unit, Office of Compliance, Risk Management and Ethics (CRE) is carrying out complex functions Organization-wide which include inter alia comprehensive coordination of the implementation of the Framework and reporting to WHO Governing Bodies on this matter; the conduct of due diligence and risk assessment on proposed engagements with non-State actors; guidance to technical units and departments at the three levels of the Organization on their engagement with non-State actors and to serve as the Secretariat for the FENSA Proposal Review Committee, which examines cases requiring senior management decision.


The incumbent is assigned to the following responsibilities, but not limited to:

  1. Review WHO engagements with non-State actors in accordance with FENSA and relevant WHO policies:
    • Conduct due diligence and risk assessment on proposals for engagement with non-State actors.
    • Provide recommendations and technical guidance on engagements with non-State actors to WHO technical units at the three levels of the Organization in accordance with the procedures and provisions set in FENSA.
    • Support the review of a selection of entities in Official relations, support review of engagements with WHO collaborating centres, and non-State actors' statements during WHO's Governing Bodies.
    • Communicate with non-State actors and address their questions with regard to the WHO Register and the accuracy of entries.
  2. Support the conduct of training and briefing sessions on FENSA and its procedures to better strengthen capacity in WHO.
  3. Develop and review existing best practice and guidance documents for implementing FENSA processes and procedures.
  4. Perform any other related duties, as assigned by the Unit Head.



Essential: First level university degree from a recognized university in political/economic sciences/law/ or international relations.
Desirable: Advanced university degree (Master's degree or above) in one of the above fields.


Essential: At least 5 years of relevant and demonstrated experience at the national and international level, including in the areas of due diligence and risk assessment, partnerships and multi-stakeholder initiatives and engagement with non-State actors. At least three years proven management experience and experience working with governmental entities and/or non-State actors.
Desirable: Relevant work experience in WHO, other UN agencies, relevant non-State actors.


Excellent critical analysis of political judgement, articulate, writing skills and good time management, are a must. Demonstrated ability to produce high-quality technical documents. Excellent organizational and analytical skills. Advanced knowledge in database management. Ability to summarize information in a clear and concise manner. Excellent interpersonal skills, tact, diplomacy and discretion. Ability to adapt to evolving demands are essential personal attributes. Maintain high standards of personal conduct. Demonstrated ability to establish synergies and work constructively with people of different backgrounds and orientations. Ability to work with autonomy under tight deadlines and on a results-oriented basis. Ability to develop or propose innovative approaches and solutions. Excellent knowledge of WHO rules and regulations.

WHO Competencies

Respecting and promoting individual and cultural differences
Producing results
Building and promoting partnerships across the organization and beyond

Use of Language Skills

Essential: Expert knowledge of English.
Desirable: Intermediate knowledge of French. Intermediate knowledge of one of the other official UN languages (Arabic, Chinese, Russian or Spanish).


WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 62,120 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 4400 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.


  • This vacancy notice may be used to fill other similar positions at the same grade level
  • Only candidates under serious consideration will be contacted.
  • A written test may be used as a form of screening.
  • In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: Some professional certificates may not appear in the WHED and will require individual review.
  • Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
  • Staff members in other duty stations are encouraged to apply.
  • WHO is committed to workforce diversity.
  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
  • WHO has a mobility policy which can be found at the following link: Candidates appointed to an international post with WHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world.
  • Applications from women and from nationals of non and underrepresented Member States are particularly encouraged.
  • For WHO General Service staff who do not meet the minimum educational qualifications, please see e-Manual III.4.1, para 220.
We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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