Strategy and Market Development Internship

Vacancy No: CPH/VN/2021/026
Title: Strategy and Market Development Internship ¿ Individual Giving
Duty Station: Copenhagen, Denmark (Headquarters Office)
Duration: 6 months (with a possibility of 2 months extension)
Contract Type: Internship
Application deadline: 15 June 2021 (midnight Copenhagen)
Expected start date: 5 July 2021

UNHCR is looking for talented, motivated and passionate individuals from around the world who bring knowledge, innovative thinking and different ideas.

Through an internship with us you can gain a better understanding of what we do and gain professional experience to help in your career development.

As an intern for The Strategy and Market Development section you would focus on the area of Individual Giving.  This is the area of fundraising that relates to charitable gifts made by the public. For example, through small but regular donations monthly or single gifts in response to an emergency. The standard giving level of an individual would be between $0-1000 in a twelve month period.

To give your application the best chance, make sure you are eligible for this type of contract of an internship (see the minimum requirements section below) and be able to clearly show why you are suitable for this area of our work.


Organisational Context
UNHCR, the UN Refugee Agency, protects people forced to flee their homes because of conflict and persecution.  We work in over 130 countries, protecting millions of people by responding with life-saving support, safeguarding fundamental human rights and helping them build a better future.

In order to help fund this work the Individual Giving team at Headquarters level support fundraising teams around the world in their efforts to raise money from the public in each of their markets. This activity can be categorized into the key areas of acquisition (bringing in new supporters), retention (maintaining support) and donor development (finding opportunities for further supporter engagement)


The Position
We are looking for talented, motivated and passionate individuals from around the world who bring knowledge, innovative thinking and different ideas to the Individual Giving team.


Duties and Responsibilities
The main responsibilities (Suitability for the role) will include:
- Finding ways to better engage with and support the global fundraising community. The key channels for this will be through the Individual Giving online sharing platform (SharePoint), Microsoft Teams virtual Chat Groups and virtual Webinars
- Support some key Individual Giving projects including a mystery shopping project across multiple markets to monitor UNHCR and similar organisations fundraising activities in order to learn and make improvements; the development of a global donor development product called ¿Between Lives¿ which includes content and marketing materials to be used by markets; the development of global products for acquisition channels such as Direct Response TV and face to face fundraising.
- Support for the organization of capacity building events such as skill shares (either virtual or in person) and help with more regular meetings and workshops held by the IG team
- Ad hoc tasks and projects that arise within the Individual Giving team that will benefit from additional support


Essential Minimum Qualifications and Professional Experience Required
Eligibility:
- Be a recent graduate (those persons who completed their studies within one year of applying) or current student in a graduate/undergraduate school programme from a university or higher education facility accredited by UNESCO; And have completed at least two years of undergraduate studies in a field relevant or of interest to work of the Organization.
- An individual whose father, mother, son, daughter, brother or sister is a staff member of UNHCR, including a Temporary Appointment holder or a member of the Affiliate Workforce, is not eligible for an internship.
- Be fluent in English.
Desired:
- Have excellent communication skills ¿ Ability to interact professionally with culturally and linguistically diverse staff
- Have excellent organizational and planning skills. Proven ability to set priorities, meet deadlines and multi-task
- Have attention to detail
- Have basic knowledge of Microsoft Office 365

Location and Conditions
This internship is to be based in the UN City Headquarters Office, Copenhagen, Denmark and the successful candidate will be expected to be located at this office during the period of the internship. Interns are expected to make their own arrangements for travel, visa, accommodation and living expenses during the internship period. Obtaining and renewing current visas and residence permits including all associated costs, are the responsibility of the intern.
Further general information and FAQs can be found at www.unhcr.org/internships. More detailed advice on visas and local knowledge will be available to the selected candidate.
Please note that the terms of internship, as defined by UNHCR practice, include the payment of a Food and Local Transportation Allowance (FLTA). In case the intern is sponsored by another source during the internship this will be deducted from the FLTA.

NOTE ON COVID-19: In accordance with measures adopted by the Danish government and guidance of UNHCR regarding the COVID-19 situation there may be some impact on the internship start date and there is a possibility of some work to be carried out remotely or from home.

The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.

For any technical problems encountered during the on-line application, please contact the Global Service Desk at HQUSSD@unhcr.org allowing sufficient time for the resolution of the issue.