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Protocol Officer

Rome (Italy)

  • Organization: FAO - Food and Agriculture Organization of the United Nations
  • Location: Rome (Italy)
  • Grade: P-2, International Professional - Internationally recruited position - Junior level
  • Occupational Groups:
    • Conference Services
    • Customer services
    • International Relations
    • External Relations, Partnerships and Resource mobilization
  • Closing Date: 2021-06-23

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• FAO is committed to achieving workforce diversity in terms of gender, nationality, background and culture
• Qualified female applicants, qualified nationals of non-and under-represented member nations and person with disabilities are encouraged to apply
• Everyone who works for FAO is required to adhere to the highest standards of integrity and professional conduct, and to uphold our values. FAO has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and FAO, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination.

All selected candidates will undergo rigorous reference and background checks
• All applications will be treated with the strictest confidentiality

• The incumbent may be re-assigned to different activities and/or duty stations depending on the evolving needs of the Organization.

Organizational Setting
The Governing Bodies Servicing (CSG), provides support to the Secretariat of the Conference and the Council, and supports all Governing and Statutory Bodies of FAO. It houses the Multilingualism expertise of the Organization, delivering corporate language goods and services. CSG also provides Protocol and Meetings services to the Organization.

The position is located in the Protocol Services branch (CSGP) which acts as liaison between the Organization, the Permanent Representations and the Host Government, and provides administrative services regarding visas, privileges and immunities for staff and accredited Member representations. It ensures that applicable Protocol is observed in the relations with Members and the activities of the Organization.

Reporting Lines
The Protocol Officer reports to the Chief of Protocol.

Technical Focus
Support liaison with Member countries and the Host Government to ensure that applicable Protocol is observed in the relations with Members and the activities of the Organization.
Observation of applicable Protocol between the Organization, Members and the Host Country.

Key Results
The provision of protocol-related services to management and staff

Key Functions

• Processes, coordinates arrangements, and delivers protocol-related services;
• Researches and analyzes protocol-related policy and service delivery issues, maintains operational statistics, and prepares related reports;
• Develops and maintains systems, processes and practices;
• Contributes to the development of information and training materials and coordinates and assists in the presentation of information/ training sessions to management and staff;
• Provides protocol-related information and advice to management and staff;
• Participates on project teams and work groups.

Specific Functions
• Liaises with Member countries and Observers on administrative aspects and procedures leading to the presentation of Credentials for newly appointed Ambassadors and Permanent Representatives to the Director-General;
• Liaises with Embassies, Permanent Representations and Observers' Offices on Protocol matters related to the visit of Heads of States, Heads of Government, Ministers and other VIPs at headquarters;
• Liaises with external and internal stakeholders for logistical aspects regarding dignitaries' arrivals and departures to and from FAO headquarters and Director-General official luncheons and receptions;
• Reviews, evaluates and processes requests for the accreditation of Member countries' Permanent Representatives and Observers, ensuring conformity to the policy of the Organization and host country;
Provides support to the Chief of Protocol in the organization of ceremonies and official visits of Heads of States, Heads of Government, Ministers and other VIPs;
• Manages the corporate Ministerial List and List of Permanent Representatives to the Organization (Blue Book), including updates and systematic disclosure of relevant information;
• Provides Protocol coverage, on a daily basis, for bi-lateral meetings of foreign dignitaries with the Director-General and the core leadership;
• Prepares seating arrangements and scenarios for official ceremonies and luncheons, and advises meeting Secretariats on Protocol matters and policy procedures;
• Contributes to the preparation of and finalization of the Credentials for new FAORs, in cooperation with HR;
• Contributes to the overall supervision, training and coordination of volunteers and staff members serving as Protocol aides during major events and Governing bodies at headquarters;
• Provides Protocol coverage to Governing bodies meetings and others meetings involving the participation of high-level dignitaries;
• Prepares, follows-up and ensures timely dispatch of letters of submissions of candidacies and Credentials letters for newly appointed FAO Representatives, congratulatory messages and other routine correspondence related to holidays, national days or important changes in Governments;
• Performs other duties as required.


Minimum Requirements
• Advanced University degree in business administration, political science, international relations, international law, communication or a related field.
• Three years of relevant experience in Protocol, external relations or related areas;
• Working knowledge of English and limited knowledge of another FAO official language (Arabic, Chinese, French, Russian or Spanish)

• Results Focus
• Teamwork
• Communication
• Building Effective Relationships
• Knowledge Sharing and Continuous Improvement

Technical/Functional Skills
• Work experience in more than one location or area of work, particularly in field positions is desirable;
• Working knowledge of Italian is desirable;
• Extent and relevance of experience in the area of protocol and external relations in a multilateral setting
• Extent and relevance in organizing events/meetings, in an International setting, is desirable;
• Ability to manage and maintain up-to-date information on composition of Governments and Diplomatic staff is considered a strong asset;
• Extent knowledge of Protocol office duties, in an intergovernmental context;
• Knowledge and understanding of Protocol rules and experience in the application of administrative procedures and practices related to the accreditation of diplomatic staff, in the United Nations context, is an asset.

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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