Program Manager

The Program Manager for the IRC in Kansas manages of all aspects of a diverse portfolio of programs, including anti-trafficking, Trauma Adapted Family Connections (TAFC), adult and youth education, and immigration services. The Program Manager supports the establishment of additional programming including program development and grant writing.The Program Manager develops and monitors annual and strategic plans for the department, ensures program goals are met, supervises and supports staff, identifies and secures grants to sustain and grow programs, and ensures reporting, compliance, and budgeting requirements are satisfied through oversight of team members and activities. Reports to:Executive Director.

Major Responsibilities:

Program Design, Development & Management

•Assure high-quality services are provided and that all programmatic, contractual, donor requirements, and IRC standards of care are met.

•Participate actively in the Wichita Leadership Team and liaise with other program managers to ensure efficient collaboration with all departments in the delivery of quality services.

•Promote collaboration within the office to support other departments in conceptualizing client needs in a holistic way and addressing needs in a proactive and strengths-based manner.

•Grant Management (writing, planning, developing, implementing, evaluating): Responsible for identifying grant opportunities, drafting proposals to secure funding for programs in collaboration with the Development team.

•Ensure timely preparation and submission of program reports to IRC HQ, the Executive Director, and donors.

•Actively co-facilitate and support grant opening, grant review, and grant closing meetings, and lead all aspects of grant cycle, including developing/implementing monitoring & evaluation plans.

•With input from the Executive Director and program staff, establish and implement annual and long-term goals and objectives to develop and deliver quality programs.

•Other job duties as assigned.

People Management, Supervision and Coaching

•Oversee the recruitment, hiring, and training of team members and ensure they are managed in accordance with IRC’s People Manager Standards.

•Cultivate a respectful and inclusive environment for all staff and clients.

•Provide mentorship, support and supervision for staff and interns to enhance their capacity and skills to deliver quality services.

•Collaboratively create individual training and career development plans with staff and provide learning opportunities for staff to build service delivery and leadership strengths within team.

•Identify and respond to needs for targeted training and professional development among the team.

Monitoring, Evaluation & Program Quality

•Guide staff in conceptualizing, implementing, monitoring, and evaluating interventions and programs that are evidence-based, responsive to client needs and relevant to the IRC’s strategic commitments.

•Develop/maintain effective quality assurance systems and processes for course correction.

•In collaboration with IRC HQ technical advisors, lead local efforts to design and implement projects and interventions that are evidence-based and/or evidence-generating.

Community Outreach & Partnership Development

•Coordinate outreach activities in the local community, state, and partner organizations to promote awareness of available programs and services for the people IRC in Kansas serves.

•Develop and strengthen partnerships with local partners and service providers, offering technical guidance, mentoring and support that contributes to their capacity to provide appropriate, trauma-informed services to clients and increase clients’ access to the services offered by mainstream providers.

•Advocate for the populations served by IRC in Kansas and contribute to and participate in media engagement in coordination with the Executive Director.

•Other job duties as assigned.

Required experience & skills:

Education: Bachelor’s degree required; graduate degree preferred.

Work Experience:

Minimum of 5 years of progressively responsible professional experience managing multi-sector social services or humanitarian programs and managing highly effective teams.

Demonstrated Leadership, Managerial & Technical Skills:

•Successful leadership experience managing a multi-disciplinary team and cross-cultural dynamics, coaching and mentoring.

•Experience delivering appropriate levels oversight for a portfolio consisting of a variety of complex, diverse programs.

•Proven success designing programs and developing high quality grant proposals.

•Demonstrated ability for rapid, accurate analysis of issues, strong decision-making, and translation of programmatic priorities into operational strategies.

•Ability to respond to multiple priorities in a timely manner, producing high-quality outcomes.

•Superior oral and written communication skills, with ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders.

•Strong commitment to IRC’s vision, mission, and core values.

•Highly proficient in Microsoft Office suite and an aptitude for learning software applications.

•Fluency in English, written and spoken.Bilingual abilities a plus.

•Valid driver’s license and reliable access to an insured vehicle.

Working Environment

•Combination of working in a standard office environment and work in the community, including meetings with stakeholders and community partners.

•May require occasional weekend and/or evening work

The IRC and IRC staff members must adhere to the values and principles outlined in The IRC Way - Standards for Professional Conduct.These are Integrity, Service, Accountability, and Equality.In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

Diversity and inclusion at IRC in Kansas are paramount. We are passionate about creating an inclusive workplace that promotes and values diversity.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.