UX + Digital Designer
New York City (United States of America)
Marketing & Mobilization (M&M), a part of External Relations (ER) is a dynamic team, tasked with overseeing and executing communications and marketing, building the IRC’s global profile and brand, increasing private revenue from deeper donor engagement and partnerships, and influencing our target audiences. In alignment with our Strategy100 commitments, M&M has launched ambitious multi-year campaigns that raise funding, profile and influence and will improve our share of voice and resonance in key geographies and globally.
The Content and Creative team, a part of M&M, consists of award-winning creative specialists and idea partners, developing powerful communications and experiences to really engage audiences and ultimately to deliver on ER ambitions and objectives. Using creative mediums such as visual design, video, stunts, events, and storytelling, they tap into the expertise and talents of colleagues across the organization
The UX + Digital Designer will be charged with designing dynamic interactive experiences that inspire, inform and deeply engage our audiences to become supporters, donors and advocates. This person will work closely within the content and creative team (design, multi-media, story-telling and messaging) as well as collaborate across departments for on-brand cohesive experiences. This role will encourage and enforce design consistency across digital products, endorse best practices for UX, and be a critical part of contributing to our pattern library. Employing excellent communication skills, this role has a strong design aesthetic, ability to work swiftly and can easily transition from one project type to another.
•Partner with the Associate Director to produce exceptional design solutions that address a range of user and business needs and transform them into functional, responsive, compelling, and on-brand user experiences.
•Handle projects with a range of technical complexity: from responsive design/UX to motion graphics to producing striking and compelling designs for marketing and brand campaigns.
•Assist in managing freelance creative talent and developers (or agencies) to execute design support
•Support and translate results from user-testing research and data collection as needed (site heat maps, site metrics via Google Analytics, surveys, etc.)
•Create and maintain visual and brand style guides (including assets and templates)
•Stay on top of latest trends in experience design, web development and social media. Provide recommendations regularly.
•Contribute design patterns to the pattern library (front end skills a +)
•Work with agile project teams able to juggle multiple parts of a project while staying focused on deliverables and audience/business priorities. Know your way around project management tools and communicate clearly with senior stakeholders.
•Support our digital channel partners with website page layout design and recommendations for campaign landing pages.
•Handle photo-selection and photo-retouching of images as it pertains to layouts and multi-media features.
•5-8 years of relevant professional experience
•Online portfolio w/ live examples
•Expert skills in Adobe Creative Suite, Sketch or Figma
•A strong background in digital design with high regard for usability, accessibility and maintaining web standards
•Strong typography skills for layout and web design
•Ability to design responsive web experiences
•Ability to create iconography and infographics
•Ability to design & direct motion graphics
•Working knowledge of Drupal
•Photoshop color-correcting, retouching skills and photo-editing
•Demonstrate ability to effectively manage time and complete projects on deadline
•Must be an effective communicator who can work efficiently in both independent and collaborative situations in a fast-paced, creative, and frequently reactive marketing environment
•Commitment to diversity and inclusion and a strong passion for our humanitarian mission!
•Bachelor’s Degree in relevant field
•Ability to produce standards-compliant HTML/CSS that meets both marketing and functional specifications, and takes into consideration performance and usability.
•Ability to create animations with after-effects
•Comprehensive knowledge of HTML and CSS (experience with pattern libraries a +)
•Familiarity with online tracking tools [Google Analytics]
•Understanding of what drives website traffic; experience with web analytics and SEO
Working Environment: Standard work environment. Fast-paced and fluid work environment.
The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct.These are Integrity, Service, and Accountability.In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.
IRC et les employés de IRC doivent adhérer aux valeurs et principes contenus dans le IRC WAY (normes de conduite professionnelle). Ce sont l’Intégrité, le Service, et la Responsabilité. En conformité avec ces valeurs, IRC opère et fait respecter les politiques sur la protection des bénéficiaires contre l’exploitation et les abus, la protection de l’enfant, le harcèlement sur les lieux de travail, l’intégrité financière, et les représailles.