Senior Protection Manager
Sacramento (United States of America)
The IRC Sacramento office is looking for a dynamic anti-trafficking and asylum services expert to lead the Protection programming and services. The role is an exciting new senior position responsible for managing the robust HOPE Anti-Trafficking programs and the new Sacramento Immigrant Welcome Center. The federally-funded HOPE programs include intensive case management services, transitional rapid rehousing services, community training, and direct outreach to at-risk populations. HOPE also includes two specialized programs: Aiding and Empowering Child Survivors (AECS), in partnership with the LGBT Community Center and Wind Youth, to provide case management to minor survivors of labor trafficking, and the Agriculture and Farmworker project (AFP), focused on targeted outreach to H-2A workers to address exploitation and trafficking within the Northern California agriculture industry. IRC Sacramento also leads the Northern California Service Provider Coalition, a network of survivor service providers spanning 15 counties and tribal nations, and the Rural Response Working Group, focused on addressing the unique challenges faced in rural communities. The Sacramento Immigrant Welcome Center, opened in April 2021, is the first immigrant center in California, and provides a community space for all immigrants regardless of status, as well as legal services, classes, and case management.
The Senior Protection Program Manager is at the forefront of program design and implementation for both the Welcome Center and anti-trafficking programs. As such, the role’s major responsibilities include: managing grant outcomes and reporting, staff supervision, coalition building, program development, donor relations, and representing the programs at conference and speaking events. The Program Manager will provide supervision to the Anti-Trafficking and Welcome Center staff members, ensuring high quality services that reflect a low barrier, human-rights based approach, centered in trauma-informed practices. The position will also develop new partnerships with governmental agencies, local NGOs, unions, communities, and law enforcement, as well as participating in national and international anti-trafficking initiatives and asylum-seeker protection. The role will also collaborate closely with sub-awardees and the other three Northern California regional IRC anti-trafficking teams, while working to expand partnerships and IRC’s anti-trafficking response and services to immigrants outside refugee resettlement throughout Northern California. This position reports to the Senior Director.
•Oversee the provision of direct services to survivors of human trafficking and other immigrant client populations, ensuring comprehensive, trauma-informed service delivery model;
•Provide expert case consultation on complicated trafficking cases and emergencies;
•Supervise Anti-Trafficking and Welcome Center staff including onboarding, training, staff development, and performance;
•Oversee grants, including grant continuation and business development, program objectives, budgets, compliance, and reporting;
•Oversee and work collaboratively with grant partners to meet grant objectives and ensure client access to services, including partnership development, sub-award management, and oversight of partner activities and reporting;
•Lead the Agriculture and Farmworker Project, connecting with migrant workers, service providers, consulates, and supervise a team of outreach workers and volunteers;
•Lead the AECS program, training and providing technical assistance to Child Protective Services, coordinating outreach to at-risk minors in homeless shelters and juvenile detentions;
•Coordinate and manage the annual California Child Labor Conference, including: scheduling, recruiting expert speakers, managing attendee list, and on-the-day coordination;
•Work with a team to develop program materials including training materials and outreach materials translated in multiple languages, for distribution to at-risk populations.
•Conduct coalition and capacity building activities throughout the Northern California service area, including providing coalition leadership, and orchestrating public awareness activities; Lead the Northern California Service Provider Coalition and the Rural Response Working Group, including: managing the listserve, recruiting new agencies, organizing quarterly meetings, and supporting the overall coordination between meetings;
•Conduct advanced trainings for organizations, commercial businesses, community groups, and the general public on the subject of human trafficking and identification and referral of survivors;
•Provide targeted technical assistance to other service providers and law enforcement throughout Northern California, to expand their capacity to serve survivors of human trafficking;
•Build and maintain relationships with key partnerships and stakeholders throughout Northern California including law enforcement, service providers, immigration attorneys, and local officials;
•Oversee funding for the Welcome Center, including prospecting for new funding opportunities;
•Collaborate with staff and partners to schedule community events, classes, and legal consultation hours;
•Outreach potential new partners and pro-bono legal services for the Welcome Center;
•Maintain and oversee documentation in accordance with grant compliance requirements, including case notes, case file documentation, service provision, training logs and reporting from partner organizations.
•Maintain up to date knowledge and understanding of human trafficking, labor, child protection, and immigration laws, regulations, and local issues, including service providers and resources throughout Northern California;
•Participate in all IRC and program meetings, and staff development activities;
•Other related duties as assigned.
•Master’s level education in social work, international development, forced migration, child protection, or related field;
•At least six years of related professional experience; preferably with at-risk immigrant populations or survivors of violence in a social service setting;
•Experience working with victims of trafficking, immigrant populations, child survivors, migrant workers, or at-risk populations required;
•Experience supervising staff and administrating grants required;
•Excellent partnership building, public speaking, and presentation skills required; ability to represent the IRC, the Welcome Center, and the HOPE Anti-trafficking program in an engaging and professional manner;
•Experience working with law enforcement and leading community-wide initiatives strongly preferred;
•In depth knowledge of the Anti-Trafficking Victims Protection Act (TVPA) of October 2000, accompanying regulations, reauthorizations and related policies concerning trafficking;
•In depth knowledge on the U.S. immigration system, including asylum procedures for adults and unaccompanied minors, work visas, and populations without status;
•Ability to network and effectively communicate and work as a team member with collaborative partners, the community, and clients in a cross-cultural, multi-disciplinary environment;
•Proficient in Microsoft Office applications (Word, Excel, Outlook); database and Notion experience strongly preferred
•Ability to work independently and be a flexible team player;
•Excellent English written and spoken language abilities required, bi-lingual Spanish speaker preferred;
•Must have a valid driver’s license, active insurance policy and access to reliable transportation.
•Standard office work environment coupled with frequent travel around a 30 county service delivery area;
•Recurring need to provide services outside of traditional work hours (evenings and weekends).
Benefits: We offer our employees phenomenal benefits such as paid parental leave, generous time off, and excellent medical, dental, and vision options.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.