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ICT Specialist (Software Development)

Nairobi (Kenya)

  • Organization: UNOPS - United Nations Office for Project Services
  • Location: Nairobi (Kenya)
  • Grade: LICA-10, Local Individual Contractors Agreement - Mid level
  • Occupational Groups:
    • Information Technology and Computer Science
    • Project and Programme Management
  • Closing Date: 2021-06-13

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Background Information - Job-specific

The ICT Specialist (Software Development) will provide support to the respective projects ensuring high quality of work, accurate and timely delivery. The Main purpose of the assignment is to modify/re-develop the Human Resource Application for biometric registration and verification (UNHRS-19) that supports Neurotechnology Software Development Kit (SDK).

Functional Responsibilities

Under the direct supervision of the MIS Specialist, the ICT Specialist (Software Development) will be responsible for the following duties and responsibilities to support the UNOPS project team as follows:

  • Review the data structure of the current UNHRS-19 system and understand all the required functionalities and develop a draft data structure for the new/modified system.
  • Modify/Re-develop the UNHRS-19 system which should be a windows desktop application for biometric registration, verification and reporting using Dot Net Framework, that supports the current UNHRS-19 biometric image data and Neurotechnologies Biometric Kit.
  • Modify/Re-develop the Admin portal (Web-Application) for UNHRS-19 to be deployed on the server.
  • Implement Multi-Factor authentication in the new system that includes SMS based security token approval and rejection.
  • Add Somali language support to the current/re-developed UNHRS-19 system.
  • Incorporate Neurotechnologies Software Development Kit (SDK) in the system to support all the fingerprint devices supported by Neurotechnologies.
  • Develop  Technical documentation for the newly built/modified system.
  • Test and deploy the system on the provided servers and Kits (Toughbooks).
  • Import existing UNHRS-19 biometric image data to the new/modified system and test the system with the data imported.

Impact of Results

The position has a major role that directly affects the ability of the FGS and FMS (military and police) to effectively and efficiently disburse stipend payments in a timely fashion, which will have a direct impact on the delivery of safety and security services to the broader Somalia.

Education/Experience/Language requirements

Qualifications and Experience

A.  Education

  • Master’s Degree in preferably in Computer Science,  Software Engineering, Information Technology or other relevant disciplines is required.
  • Bachelor’s Degree in Computer Science, Software Engineering, Information Technology or other relevant disciplines with a combination of two (2) additional years of relevant professional experience may be accepted in lieu of the advanced university degree.
B. Work Experience
  • A Minimum five (5) years’ experience in Software development in an International Development Cooperation and / or a Government, Consultancy or International Development Agency context is required
  • Experience in JavaScript, JQuery, Ajax and other Web-programming components is required.
  • Experience in development and implementation of Biometric Identity systems and Installing and Supporting Network segments for both LAN & WAN is required.
  • Knowledge of incorporating Neurotechnologies Software Development Kit (SDK) in the windows desktop application is required.
  • Strong knowledge and proficiency in Dot-Net environment and SQL server databases including programme language C#  is required.
  • Database management including timely back-ups and sync of data is desirable.
  • Experience of working with Government, United Nations or aid agencies in conflict and/or post conflict situations is desired.
  • Experience/knowledge of Google Suite products, especially google forms, sheets, docs and slides is an asset.
C. Language requirement
  • Fluency in in written and spoken English Language is required.
D. Other competencies: 
  • Demonstrated technical knowledge of software development for biometric registration/verification systems.
  • Excellent analytical skills.
  • Communication - Strong interpersonal and communication skills (spoken/written), including the ability to listen to and incorporate the views of stakeholders; Ability to communicate clearly and effectively (both verbally and in written).
  • Teamwork: Proven ability to operate effectively across organizational boundaries; ability to establish and maintain effective working relationships in a multicultural, multi-ethnic environment with sensitivity and respect for diversity.

Additional Considerations

  • This is an EPP ICA Recruitment for a short-term assignment
  • Please note that the closing date is midnight Copenhagen time
  • Applications received after the closing date will not be considered.
  • Only those candidates that are short-listed for interviews will be notified.
  • Qualified female candidates are strongly encouraged to apply.
  • Work life Harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types.
  • Nairobi is a Family Duty Station.
  • UNOPS seeks to reasonably accommodate candidates with special needs, upon   request.
  • UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post.
  • The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.
  • The duration of this assignment is for five (5) months duration with a possibility of extension.          
  • It is the policy of UNOPS to conduct background checks on all potential recruits/interns. 

    Recruitment/internship in UNOPS is contingent on the results of such checks.

Contract type, level and duration

  1. Contract type: Local Individual Contract Agreement (LICA)
  2. Contract level: LICA 10 /ICS 10
  3. Contract duration: 5-months Duration with a possibility of extension.

For more details about the ICA contractual modality, please follow this link: 


Develops and implements sustainable business strategies, thinks long term and externally in order to positively shape the organization. Anticipates and perceives the impact and implications of future decisions and activities on other parts of the organization.(for levels IICA-2, IICA-3, LICA Specialist- 10, LICA Specialist-11, NOC, NOD, P3, P4 and above)
Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.
Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.
Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).
Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.
Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.
Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.
Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Background Information - UNOPS

UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development.

UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.

Working with us

UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.


With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understand and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.

Work life harmonization

UNOPS values its people and recognizes the importance of balancing professional and personal demands.

Background information - AFR

Africa Region

Based in Copenhagen, Denmark, the Africa Region supports UNOPS country offices in the region, providing financial oversight of projects, procuring goods and services and managing human resources.

AFR helps ensure that projects are executed to the highest standards, providing a shared knowledge base and ensuring that best practices and lessons learned are disseminated between projects across the entire region.

Somalia Country Office:

UNOPS Somalia Country Office (SOCO) has had a solid and continuous in-country expert presence successfully implementing programs since the mid-1990s, where it is currently undertaking various projects and initiatives in close collaboration with the Federal Government of Somalia (FGS), Federal Member States (FMS) and partners from the global donor community. UNOPS’ projects in Somalia focus on several key sectors that include infrastructure development, institutional capacity building, project management, advisory services, and procurement services. These projects cut across multiple sectors, including education, healthcare, national security, law enforcement, immigration services, justice, transport, and public works among others. UNOPS work in Somalia is geared towards driving growth and development in the country, a process that requires developing a close relationship with the FGS and the other development partners.   
Through its involvement in Somalia’s development process, UNOPS is providing transparent and accountable solutions in the country’s state and nation-building process. In addition, UNOPS is also committed to implementing the United Nations Strategic Framework Somalia 2017 – 2020, with the aim of helping Somalia achieve the Sustainable Development Goals. UNOPS work within the context of these commitments means that the projects it implements in Somalia are specifically designed to provide long-term solutions in the country, leading to sustainable and inclusive growth.

What drives us is a passion to fight inequalities and to provide opportunities to those most vulnerable. This means we often work in the most challenging environments, building foundations for communities to function and people to live with dignity and respect.

To succeed here, he/she need to be able to combine creativity with the organizational skills to manage numerous different projects to tight deadlines simultaneously, as well as working with the different units to meet their expectations.

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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