Internship - Communications Intern (Resettlement and Complementary Pathways) in Geneva, Switzerland

Terms of Reference
Internship
Division of International Protection, Resettlement and Complementary Pathways Service

UNHCR, the UN Refugee Agency, is offering a full-time internship within the Resettlement and Complementary Pathways Service (RCPS) of the Division of International Protection (DIP) at UNHCR Headquarters in Geneva, Switzerland.

Established in December 1950, UNHCR is a global organization dedicated to saving lives, protecting rights and building a better future for asylum seekers, refugees, returnees, internally displaced communities and stateless people. Every year, millions of men, women and children are forced to flee their homes to escape conflict and persecution. UNHCR currently operates in over 130 countries, using its long expertise to protect and care for millions.

Title: Communications Intern (Resettlement and Complementary Pathways)
Duty Station: Geneva, Switzerland
Duration: 6 months
Contract Type: Internship
Closing Date for Application: 16 June 2021
Start Date: as soon as possible

Organizational context
In pursue of UNHCR¿s core solutions mandate, the mission of the Resettlement and Complementary Pathways Service (RCPS) is to ensure the sustainable and tangible expansion of third country solutions for persons in need of international protection globally. The RCPS strategic focus is on implementation of the Three-year Strategy (2019-2021) on Resettlement and Complementary Pathways, developed under the Global Compact on Refugees (GCR). To support its primary goals of growing resettlement and improving access and developing complementary pathways opportunities, the RCPS is seeking to enhance internal and external communication and engagement through digital technology and diverse channels.

The position
The Communications Intern (RST & CPaths) will assist the Resettlement and Complementary Pathways Service to develop and disseminate online and virtual content to advocate for refugee third country solutions and advance the goals of the Three-Year Strategy. S/He will also assist updating UNHCR Public Website on Resettlement and Complementary Pathways and other digital platforms.
The Communications Intern will function under the supervision of the Policy Officer in the Complementary Pathways Unit, in RCPS.

Duties and responsibilities
¿ Support to reposition Resettlement and Complementary Pathways topics in the existing communication materials including adequate identification of products (photos, videos etc.)
¿ Liaise with UNHCR¿s Global Communications Service and Reginal Bureaux to support the development of online and social media content advocating for refugee admissions through resettlement and complementary pathways and prepare RSCP communication and social media packages as required.
¿ Draft monthly situational reports (Sitreps), bulletins and other updates as needed on Resettlement and Complementary Pathway Service activities.
¿ Produce weekly bulletins featuring news and social media content focused on refugee admissions through resettlement and complementary pathways.
¿ Support with the design and presentation of content related to resettlement and complementary pathways.
¿ Help produce promotional content for Resettlement and Complementary Pathways activities, postcards, roll up, short videos, slide shows
¿ Assist in monitoring UNHCR¿s resettlement and complementary pathways related content such as online traffic, re-tweets, etc.
¿ Assist to organize and categorize content available in Refugee Media that is related to complementary pathways for admission.
¿ Liaise with graphic designer to facilitate print or web-based production
¿ Help to update web pages for Resettlement and Complementary Pathways, including unhcr.org, intranet and SharePoint sites.
¿ Follow up with distribution and archiving of key content
¿ Liaise with colleagues in the field to identify possible content.
¿ Support the planning and execution of Geneva based or virtual events including drafting agendas, taking notes, and collecting and analyzing feedback. etc.
¿ Perform other related duties as required.

Minimum qualifications required
In order to be considered for an internship, candidates must meet the following eligibility criteria:
¿ Be either a recent graduate (having completed their studies within one year of applying) or a current student in a graduate/undergraduate school programme from a university or higher education facility accredited UNESCO ; and
¿ Have completed at least two years of undergraduate studies in a field relevant or of interest to the work of UNHCR.

NOTE: An individual whose father, mother, son, daughter, brother or sister is a staff member of UNHCR, including a Temporary Appointment holder or a member of the Affiliate Workforce, is not eligible for an internship.

Desirable qualifications and skills:
The ideal candidate will have/be:
¿ Education and experience in marketing, communications and digital communications (social media, web, etc.);
¿ Experience with measurement and evaluation, especially providing analysis of media coverage, social media engagement, web traffic, etc.;
¿ Experience using digital asset management systems. Experience with digital analytics and performance reporting;
¿ Skills in research, reporting and editing communication products (i.e. magazines, newspapers and websites) skills;
¿ Content Production skills or interest (video or graphic design software, etc.);
¿ Advanced knowledge of corporate software such as Word, Excel, PowerPoint, Adobe Acrobat;
¿ Knowledge of design software (e.g. Photoshop, InDesign);
¿ Passion for working in an organization that aims to protect people forced to flee;
¿ Good understanding of current online/digital technology (required);
¿ Quick learner who is self-motivated, has a positive approach and eager to grow their capabilities (required);
¿ Strong interpersonal skills and ability to maintain effective working relationships with people in a multicultural, multi-ethnic environment with sensitivity and respect for diversity (required);
¿ Excellent verbal and written skills, with a precise attention to detail (required);
¿ Fluency in written and spoken English. Working knowledge of French, Arabic and/or Spanish would be an asset but is not essential.

Conditions:
It is a full-time role with working hours starting from 9.00am to 6:00pm Monday to Friday (40 hours per week). The successful candidate will be either home-based or with the team in Geneva, Switzerland. The location will be determined prior to the start of the internship, and is dependent upon the conditions of the COVID-19 pandemic in both the applicant¿s home country and at the duty station.

Allowance: Interns who do not receive financial support from an outside party will receive an allowance to partially help to cover the cost of food, local transportation and living expenses.
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The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.

UNHCR does not charge a fee at any stage of its recruitment process (application, interview, meeting, travelling, processing or training.

We welcome applications from candidates with a refugee or stateless background. Please note that the closing date for this internship advertisement is Wednesday 16 June 2021 (midnight Geneva time).