Housing and Logistics Coordinator

The Housing and Logistics Coordinator is responsible for conducting outreach and building partnerships with landlords, public and subsidized housing entities, and transitional housing resources. The Housing and Logistics Coordinator will ensure that housing and supplies are acquired and delivered in a timely, professional, and efficient manner to newly arrived refugees.

Major Responsibilities:

Responsibilities include, but are not limited to:

•Identify and secure safe, sanitary, and affordable housing for newly arriving refugees in compliance with established program requirements.

•Conduct ongoing outreach to current and potential landlords and property managers, building strong working relationships with the goal of increasing access to housing for refugee families and to coordinate client home repair requests as needed.

•Collaborate effectively with coworkers and partner organizations to support a positive resettlement experience.

•Coordinate logistics of housing set-ups including ordering furniture and supplies and arranging delivery, arranging utility hook-ups, facilitating lease signings and renewals, arranging payments, and conducting home safety inspections.

•Monitor and setup the utility provisions for all Reception and Placement clients.

•Implement a high-quality procurement protocol including researching potential new vendors, following appropriate financial and purchasing procedures, and maintaining required documentation.

•Coordinate delivery of housing education all clients; may support other pre- and post-arrival activities such as airport pick-ups.

•Ensure all Apartment and Agency Letter of Understandings along with the leases are up to date, signed and uploaded into the file for each client.

•Ensure housing case notes are accurate and timely according to service compliance.

•Satisfy recordkeeping requirements.

•Use personal, insured vehicle and/or public transportation (where available) to travel and transport clients and materials as needed throughout the service delivery area.

•May train and lead the activities of support staff, volunteers, and interns.

•Comply with all IRC policies, procedures and protocols including adherence to the IRC Way and Child Safeguarding.

•Other duties as assigned.

Key Working Relationships:

Position Reports to:Casework Supervisor

Position directly supervises: Housing and Family Support AmeriCorps, interns, and volunteers within program.

Indirect Reporting:Senior Program Manager

Other Internal and/or external contacts:

Internal: IRC staff, interns, and volunteers

External:Community partners, housing providers

Job Requirements:

Education:

•Bachelor’s degree strongly preferred.

Work Experience:

•Minimum of 1 year of relevant professional experience required.

•Experience working with refugee and/or immigrant populations preferred.

Demonstrated Skills & Competencies:

•Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.

•Demonstrated success working and communicating effectively in a multi-cultural environment.

•Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.

•Superb organization, planning, and logistical skills.

•Attention to detail and accuracy in work product.

•Ability to regularly lift ~50 lbs.

•Fluent in English, both spoken and written.

•Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research and problem-solving purposes.

•Valid driver’s license and access to a personal, insured vehicle.

Working Environment:

•A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.

•May require occasional weekend and/or evening work.

IRC- leading the way from harm to home

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.