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Senior Data Management Associate (Temporary Appointment) - Ankara

  • Organization: UNHCR - United Nations High Commissioner for Refugees
  • Location:
  • Grade: Level not specified
  • Occupational Groups:
    • Scientist and Researcher
    • Statistics
    • Information Technology and Computer Science
    • Administrative support
  • Closing Date: 2021-06-19

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This position is open to applications from Group 1, Group 2 and all external candidates, provided that requirements regarding professional experience, academic qualifications, language, etc. are fulfilled.


External candidates must be legally present in Turkey at the time of application, recruitment and hire. Non-Turkish citizens are required to submit a valid Turkish residence permit to be considered.
Your application will NOT be considered if;

-      The application form is not duly filled.
-      The questionnaire at the end of the application form is not answered. (for external candidates)
-      A valid residence permit is not attached to the application. (for non-Turkish external candidates only) Organizational Setting and Work Relationships

The position is supervised by a professional staff member who provides the incumbent with general guidance and workplans. The incumbent works independently with an oversight from the supervisor. The position directly supervises some support staff.
Contracts are mainly with the colleagues in the same duty station to exchange information and to discuss the work plans. External contacts are with the national and local authorities for gathering and exchange of data.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.


- Monitor the regular data entry activities and verify accuracy and relevance of data on a regular basis.
- Prepare regular database back-ups.
- Coordinate the data transfer of refugee records amongst camps.
- May be required to collect GIS data, update maps and undertake field trips to project sites.
- Ensure that the data which are mainly related to asylum seekers, refugees and persons of concern to UNHCR are correctly entered into the computer databases.
- Develop and run the required reports from the databases used in the operation including ProGress database and assist in analysis/interpretation of data to identify patterns/trends.
- Compile data and interpret the statistics for various reports.
- Develop forms and tools for data collection and analysis.
- Identify knowledge and hardware gaps of the operation in relation to all aspects of data management.
- Decide on data recorded in the database.
- Decide on appropriate resolution to incidents.
- Escalate issues to supervisor if the incident cannot be resolved within area of responsibility.
- Perform other related duties as required.

Minimum Qualifications

Education & Professional Work Experience

Years of Experience / Degree Leve
For G7 - 4 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher

Certificates and/or Licenses

Information Technology
Electronic Data Processing


- Microsoft SQL Server (2005 or later) Certification.
- Knowledge of Microsoft Access.
- Completion of UNHCR learning programmes or specified training relevant to the functions of the position.
- Previous experience working with UN/UNHCR.

Functional Skills

IT-Computer Literacy
DM-Data collection methodologies
DM-Data Management
DM-Database Management

Language Requirements

Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, including in particular when supervising others, contribute towards a working environment where each person feels safe, and empowered to perform their duties by demonstrating no tolerance for sexism, gender inequality, discrimination, abuse of power, harassment including sexual harassment, and sexual exploitation and abuse. As individual workforce members and as managers, all must be proactive in preventing inappropriate conduct, support ongoing dialogue on these matters and take these issues seriously by speaking up and seeking guidance and support from relevant UNHCR resources, as well as, when required/appropriate, report, for corrective action to be taken, whilst considering a victim-centered-approach.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates. Shortlisted candidates may be required to sit for a test. Only shortlisted candidates will be notified. No late applications will be accepted.

UNHCR is committed to diversity and welcomes applications from qualified candidates regardless of disability, gender identity, marital or civil partnership status, race, color or ethnic and national origins, religion or belief, or sexual orientation.
Female candidates are encouraged to apply.

UNHCR does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training or any other fees).


A competitive compensation and benefits package is offered. The monthly net salary is between TRY 11,026 and 13,840 depending on relevant experience, dependency status and language proficiency. For more information on UN salaries, allowances and benefits, please visit the portal of the Office of HR Management of United Nations.
See below for this postion's Operational Context
======================================================================================================== Turkey is home to the world¿s largest refugee population, with almost 4 million refugees and asylum-seekers.  The Government of Turkey leads the refugee response with UNHCR providing technical and capacity development support.

In supporting the refugee response in Turkey, UNHCR works in partnership with public institutions at the national, provincial and local levels, as well as with refugees and host communities. UNHCR promotes access to and the provision of protection, by working in close partnership with the public institutions.¿¿

The incumbent will be part of the Operational Data Management Unit within the UNHCR Representation in Turkey. The s/he will report to the Head of Unit, Senior Information Management Officer.
The Unit is responsible for the data management activities in UNHCR Turkey and the development of internal tools and sites for the in-house needs of UNHCR Turkey. In addition, the Unit is in direct communication with the Government institutions in Turkey and supports their efforts to improve the technical capacity and the efficiency of the institutional systems.

Within the efforts to improve the technical capacity and systems of DGMM, the incumbent will work in a team of technical staff established jointly by DGMM and UNHCR. The technical team will be responsible for the coding, development and testing of new applications and tools under DGMM¿s domain and refugees¿ use.

The incumbent will be directly involved in the development of DGMM¿s appointment system for the use of refugees and Turkey. The system will enable refugees to take appointments from the relevant Provincial Directorates of Migration Management for different procedural needs at different instances. The tool will be integrated into the existing systems in DGMM and will also have a mobile application to maximize its use.

Based on the team modality, a remote working modality will not be possible. The incumbent will need to work at DGMM premises most of the time and will be in direct communication with DGMM experts and managers regularly. The incumbent will receive regular coaching and guidance from the team leader within DGMM regarding the functions and tasks. When needed, other DGMM staff will also coordinate with him/her on the requirements. DGMM will be measuring the work progress through tools available to assess the progress (TFS etc). UNHCR will also access DGMM¿s progress reports to review the performance. In addition, regular feedback on the incumbent will be received from the team leader and DGMM staff. The regular UNOPS personnel evaluation cycle will be implemented by UNHCR and the supervisor at UNHCR will be responsible for the overall evaluation of the personnel. When needed, the incumbent will also support UNHCR on the development of new integration needs, tools, and applications required to improve UNHCR¿s technical capacity.¿
The incumbent will need to go through a clearance review by DGMM in order to access the local DGMM systems.


B.S. and/or M.S. degree in Computer Science, Computer Engineering, Information Technology or similar and related fields.

Work Experience

- Experienced in software development with ASP.NET and ASP.NET Core.
- Experienced in Web Application and Web Service Development
- Experienced in Mobile Application development technologies using cross-platform tools like Angular, React, Vue and/or Native languages like Java, Kotlin, Objective C and Swift (IOS, Android)
- Experienced in HTML, CSS, JavaScript and hands-on experience with one of the modern single-page application development frameworks like Angular, React and Vue.js.
- Experienced in microservices. 
- Experienced in relational databases like PostgreSQL, MSSQL and Oracle.
- Experienced in NoSQL databases like redis, mongodb.
- Experienced in unit testing and other testing methods.
- Experienced in software quality assurance, change management, software verification.
- Experienced in open-source technologies.
- Experienced in source-control tools such as TFS, SVN, Git.
- Experienced in ORM tools like Entityframework, Nhibernate, Dapper
- Experienced in Identity Management, OAuth, External Authentication mechanism The closing date of the job opening is 18 June 2021.

Temporary Appointment for a period of 6 months with the possibility of extension.
We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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