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Country Communications Officer

Nairobi (Kenya)

  • Organization: WHO - World Health Organization
  • Location: Nairobi (Kenya)
  • Grade: P-3, International Professional - Internationally recruited position - Mid level
  • Occupational Groups:
    • Communication and Public Information
  • Closing Date: 2021-06-29

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The Communications Unit (COM) plays a key role in supporting the Regional Director in the effective delivery of his/her mandate and in the provision of leadership and coordination of the work of WHO in the African Region, particularly with respect to reputation management, health information dissemination, and corporate branding. COM is the lead for development and implementation of the Africa Region communications strategy. The Office prepares communication materials for media, public information documents, Governing Bodies and other partners. COM provides guidance, drafting, editing, graphics and design services to Regional Office Clusters, Country Offices and ISTs. COM is the lead Unit for interface with the media and for guidance to staff throughout the region on the rules for media engagement as well as issues of copyrights, data privacy or other aspects of AFRO communications.


1. Coordinate and respond to the external communications needs of Anglophone country offices in the WHO African region2. Provide training and coaching to Anglophone country offices with the aim of building the capacities of country offices in external communications in the WHO African region3. Work with country offices and regional clusters to identify subjects of interest to develop and showcase WHO's work at country and regional level.4. Support country offices by providing templates for key communications materials such as press releases, media advisories, talking points, and other materials on WHO events, products and issue.5. Write press releases, impact stories, social media tweets and other communications materials on important events at the country level for dissemination on both country and regional websites. 6. Organize photographic and video shoots, interviews and filming opportunities to support high-visibility of WHO achievements for dissemination on social media platforms and regional and country websites7. Support country offices when the Regional Director conducts an official country visit and promote the highlights of the mission.8. Support country offices to develop engaging content for their country websites. Critically review and improve the content of country websites. 9. Support the regional office to keep its website regularly updated.10. Take photographs of important events, people, and WHO work in the field for publication on the WHO social media platforms and websites.11. Work with external relations officers to prepare communication and advocacy products and statements to be used by the Resource Mobilization team in convincing and encouraging donors to rapidly fund the overall health sector response. 12.Perform any other communications- related duties, as required by the functional supervisor.



Essential: A first university degree in communications, social sciences, journalism, public health, international relations or related field from an accredited/recognized institute.
Desirable: --> Courses in communication techniques such as graphic design, visual language and in the use of social media. --> Courses in photography and videography


Essential: --> At least five years' related experience, at the regional and international level, in communications --> Proven experience in writing a range of communication products
Desirable: Prior working experience with WHO/UN or with an international nongovernmental organization. --> Experience working for a media outlet--> Experience working for an international organization--> Experience in photography--> Experience in videography and editing of video footage


--> Proven skills in the development and implementation of communication/media products and tactics. --> Excellent interpersonal skills complemented by the ability to conceptualize ideas. --> Excellent presentation skills --> Ability to "think out of the box" and to make innovative proposals

WHO Competencies

Respecting and promoting individual and cultural differences
Moving forward in a changing environment
Producing results
Creating an empowering and motivating environment

Use of Language Skills

Essential: Expert knowledge of English.
Desirable: Intermediate knowledge of French.


WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 62,120 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 2107 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.


  • This vacancy notice may be used to fill other similar positions at the same grade level
  • Only candidates under serious consideration will be contacted.
  • A written test may be used as a form of screening.
  • In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: Some professional certificates may not appear in the WHED and will require individual review.
  • Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
  • Staff members in other duty stations are encouraged to apply.
  • WHO is committed to workforce diversity.
  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
  • WHO has a mobility policy which can be found at the following link: Candidates appointed to an international post with WHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world.
  • Applications from women and from nationals of non and underrepresented Member States are particularly encouraged.
  • For WHO General Service staff who do not meet the minimum educational qualifications, please see e-Manual III.4.1, para 220.
We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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