Reception & Placement Program Specialist
Salt Lake City (United States of America)
The R&P Program Specialist primary responsibilities focus on supporting the resettlement team during the Reception and Placement period by ensuring high quality program implementation and compliance. The objectives of the R&P specialist position include implementing the monitoring framework to the funders, developing and implementing a digitized file system and ensuring compliance of R&P documentation requirements. This position will also build capacity within the resettlement team and other office staff members with onboarding, training and orientations to the R&P program.
Review case files documentation and case notes by the 60th and 90th day of clients’ arrival.
Work across programs to ensure programs providing services are adequately documenting service delivery
Develop orientations and training to support team members in meeting requirements and providing optimal services in accordance with grant requirements.
Implement systems to review R&P reports, budgets and self-sufficiency plans for quality assurance and compliance
Develop trainings and tools for resettlement team members to improve documentation of services
Work with the team to gather and organize documents from paper to migrate to electronic files
Work with the team to migrant forms, receipts, and reports into electronic format, saving them with established naming conventions.
Create and update digital files in accordance with Standard Operating Procedures
Audit files to ensure documents have been uploaded correctly; search for missing records as needed.
Track and report work progress.
Train and monitor staff members on electronic file systems.
Other R&P duties as assigned.