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Documentation Officer

Delhi (India)

  • Organization: Jhpiego - Johns Hopkins Program for International Education in Gynecology and Obstetrics
  • Location: Delhi (India)
  • Grade: Level not specified
  • Occupational Groups:
    • Communication and Public Information
    • Information Technology and Computer Science
    • Nutrition
    • Statistics
    • Documentation and Information Management
  • Closing Date: 2021-06-17

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Job id : 166457 Apply by: 17 Jun 2021 Relevant Sectors Communications, IT, Media, Knowledge Management, Editor Health, Doctors, Nurses, HIV/AIDS, Nutrition
Documentation Officer
Location: New Delhi

Jhpiego is a non- profit global health leader and Johns Hopkins University affiliate that is saving lives, improving health and transforming futures. We partner with governments, health experts and local communities to build the skills and systems that guarantee a healthier future for women and families. Jhpiego translates the best science and practice into moments of care that can mean the difference between life and death for women and families. The moment a woman gives birth; the moment a midwife helps a newborn to breath. Through our partnerships, we are revolutionizing health care for the world’s most disadvantaged and vulnerable people.

In India, Jhpiego works across various states in close collaboration with national and state governments, providing technical assistance in the areas of family planning, maternal and child health, strengthening human resources for health, and non-communicable diseases. These programs are funded by USAID, Bill & Melinda Gates Foundation, David & Lucile Packard Foundation, Children’s Investment Fund Foundation (CIFF), MSD for Mothers and others.

Jhpiego is hiring for the position of Documentation Officer based at New Delhi for its USAID funded NISHTHA project for strengthening of comprehensive primary healthcare across 12 states. The position will contribute to the Documentation of NISHTHA project at Jhpiego India and reports to Senior Documentation and Knowledge Management Officer.


• Work closely with the Senior Documentation and Knowledge Management Officer and Documentation Assistant to support and streamline NISHTHA’s documentation
• Support in ensuring timely reporting including weekly, monthly, quarterly and annual reports and any other donor requirement
• Coordinate with the state program teams and collect relevant information to be documented as success stories, case studies, policy briefs
• Support in developing high quality documentation products such as case studies, lessons learnt, process documentation, policy and advocacy briefs for showcasing NISHTHA’s work
• Support in internal communications through ICO notes, Yammer (Internal Social media platform) and other methods
• Support in organizing key events of the project including dissemination events to showcase the work of NISHTHA among external stakeholders
• Coordinate and maintain the repository of all materials to enable cross learning and sharing
• Support in ideating and increasing the visibility of NISHTHA through regular twitter posts, twitter campaigns, ted talks and other new high visibility mediums
• Perform or assume other duties as assigned by the supervisor
• Support in building capacity of staff in writing and reporting
• Document progress and achievements for dissemination with internal and external stakeholders on a regular basis.


• Strong written and oral communication skills in English and a good knowledge of Hindi.
• Strong editing skills and ability to tailor documentation and communication materials for different audiences.
• Strong organizational skills to establish and maintain communications knowledge bank.
• High proficiency in MS Office (Microsoft Word, PowerPoint, Excel, Outlook), especially working with styles and templates.
• Excellent attention to detail.
• Excellent interpersonal skills and ability to communicate comfortably with varied audiences.
• Ability to work under pressure and tight deadlines
• Ability to work with a diverse team
• Ability to manage multiple tasks within deadlines.
• Willingness to learn and adapt new things.
• Willingness to travel upto 20% of his/her time.
• An interest in Public Health.

Qualifications / Experience / Knowledge

• Post-graduation in Journalism or Mass Communication.
• 5 years of relevant work experience in documentation, preferably in the not-for-profit sector in India.
• Advanced knowledge of grammar, usage, and editorial style and guidelines.
• Excellent writing skills and have previous experience in similar tasks or report writing and quality documentation
• Familiarity with the Indian public health system, newer initiatives in health sector and relevant government policies/ strategies particularly National Health Mission, and Ayushman Bharat

Jhpiego is an equal opportunity employer and offers highly dynamic and enabling work environment and provides competitive compensation based on experience and background. Interested candidates should submit their application at with a covering note.

Due to high volume of applications, only shortlisted applicants will receive a response from Jhpiego HR.
We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.
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