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Communication Expert (Consultant)

Delhi (India)

  • Organization: FHI 360 - Family Health International
  • Location: Delhi (India)
  • Grade: Consultant - Contractors Agreement - Consultancy
  • Occupational Groups:
    • Communication and Public Information
    • Information Technology and Computer Science
  • Closing Date: 2021-06-17

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Job id : 167570 Apply by: 17 Jun 2021 Relevant Sectors Communications, IT, Media, Knowledge Management, Editor
Date of Issue: 10 June 2021 (Thursday)
Closing Date: 17 June 2021 (Thursday)

Position Title: Communication Expert (Consultant)

Type: Consultant

Location: New Delhi

Duration: 100 Days over Six Months

Reporting to: GHSA Liaison Coordinator, New Delhi


Background: FHI 360 is implementing the Centers for Disease Control and Prevention (CDC) - Expanding Efforts to Protect and Improve Public Health Globally (EGHS) project in Africa and Asia. Due to the second wave of COVID-19, EGHS has redirected its programming to respond to COVID-19 focusing on interstate migrants staying in New Delhi and traveling to four rural districts in Uttar Pradesh (UP) and Bihar. FHI 360 plans to hire a Communication consultant to conduct a literature review; develop a communication strategy and social behavior change communication (SBCC) materials related to COVID-19; and provide health information material to interstate migrants and their families at destination (South Delhi district; transit and source rural districts).

Roles and Responsibilities:

• Conduct secondary literature review and collate all material related to interstate migrants in Delhi and available information, communication and education material available in these intervention sites. Prepare a compendium of existing SBCC material on COVID-19 related to interstate migrant population.
• Along with the FHI 360’s GHSA Liaison Coordinator, consultant will supervise the hiring and management of a communication agency that will conduct formative assessments in select Delhi slums and night shelters; transit sites (bus stations and railway stations); and in source rural districts; develop a communication strategy and print SBCC material for use among interstate migrants and their families. Use translational communication approaches to develop counseling messages that are appropriate for the migrant populations in terms of language, educational level, and cultural contexts.
• Conduct training of NGO staff and volunteers in Delhi and four rural districts on the communication strategy and the use of SBCC material.
• Strengthen existing centralized communication platform to manage the communication effort including outbreak communication for migrant populations in South Delhi. This could include supporting existing helpline service with the help of additional volunteers to provide information on COVID-19 prevention, testing and management as well as addressing vaccination hesitancy.
• Support the dissemination of key health risk communication messages for frontline workers in Delhi and rural districts.
• Work with selected NGOs, District Administrators, and other partners for providing COVID-19 information among returnee migrants and their families.
• Prepare periodic reports and contribute to monthly, quarterly and semi-annual reports of FHI 360.

Deliverables: The following outlines proposed deliverables for this position. This list is subject to change based on needs of project and should not be considered final.

• Compendium of SBCC material on COVID-19 related to interstate migrant population - Status reports on progress of communication agency.
• Developed communication strategy on COVID-19
• SBCC materials on COVID-19
• Training report on SBCC communication trainings


Education: Bachelor's degree in communications, journalism, management, public relations, or public health.


• Minimum of five (5) years of experience in human centered design; developing SBCC strategy and materials in the area of public health especially in disease outbreak and emergency settings
• Excellent knowledge of strategic and risk communication and media relations. Strong management, coordination, and diplomacy skills
• Must be able to construct messages for various media, including print publications, web, as well as support video and audio presentations
• Self-motivated and flexible to change
• Demonstrated ability to plan and organize work & time independently and proactively
• Excellent verbal and written communication skills in English and Hindi are essential
• Excellent interpersonal skills, team-oriented work style, and experience in working in a multi-cultural environment


FHI 360 is a nonprofit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Our staff includes experts in Health, Education, Nutrition, Environment, Economic Development, Civil Society, Gender, Youth, Research and Technology– creating a unique mix of capabilities to address today’s interrelated development challenges. FHI 360 serves more than 60 countries, all 50 U.S. states and all U.S. territories. FHI 360 has been working in India for almost four decades and is well recognized in the country for its technical excellence, robust research, and evidence-based integrated programming. FHI 360 has operated in almost all major states in the country, presently has its Head Office in New Delhi and is supported by various funders.

Compensation: Compensation levels at FHI 360 are equivalent to market rates within the development sector. However, offers shall be based on salary history, relevant experience and qualifications. Please send your resumes to It is necessary to mention the post title in the subject line while applying. Only short-listed candidates will be notified. No calls/ emails will be entertained.
We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
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