Senior Learning Development Associate

This Job Opening is available to eligible UNHCR staff members and external applicants.
Candidates must be legally present in Hungary at the time of application, recruitment and hire. Interested applicants should consult the Administrative Instruction on Recruitment and Assignment of Locally Recruited Staff (RALS). Senior Learning Development Associate

Organizational Setting and Work Relationships

This job contributes to talent development approaches and activities The role contributes to and provides administrative support to any relevant corporate learning and development strategies and designing and delivering customized solutions for colleagues in functional areas, managers and leaders in order to improve performance and contribute to career pathways. In doing so this will contribute towards building a positive UNHCR learning culture. In addition, the incumbent might support the design and deliver of learning and development activities related to Bureaux and operational priorities.
The incumbent also may supervise staff and supports the submission for the budget and activities under her/his responsibility. The job requires the incumbent to work both internally with the Divisions and Bureaux and in coordination with regional and field offices and external partners concerning capacity building and awareness raising activities to ensure appropriate cross-linkages of all UNHCR learning and development programmes with functional and management/leadership component.
The incumbent may interact with external service providers ¿ consultants, printing and e-learning development companies, and other training providers and subject matter experts, in support of the unit¿s activities. Additionally, the incumbent will contribute to the maintenance of learning materials and records, by supporting the work of other staff and consultants in order to maintain the quality and relevance of materials.
S/he will be responsible for supporting the preparation of consultancy documents, internship contracts, and requests for acquiring goods and services in relation to delivering learning activities and programmes. 


All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.

Duties
- Support the training needs analysis, design and delivery, and evaluation of the Unit¿s learning programmes and events, including distance learning, e-learning, face-to-face workshop, Webinar sessions and other approaches. This includes administrative support in the selection of participants, managing the recording system for feedback on the work submitted, gathering permission for use of articles or book excerpts in learning materials, workshop logistics, etc.
- Support the effective coordination of training activities, jointly with key stakeholders.
- Contribute to the development of written materials, guides, job aides, manuals, and on-line courses to be used for training/learning/staff development purposes. This can range from drafting and reviewing content for specific learning areas to quality review of the e-course developed by external vendors to liaising with the business counterparts to obtain the input or the approval for the new learning materials.
- Advise the Unit on technological aspects of learning initiatives using the available IT infrastructure.
- Contribute input on systems and procedure development.
- Co-facilitate/Manage workshops and webinars implemented by the Unit.
- Assist in the preparation of the unit¿s budget, monitoring of expenditure and processes the day-to-day transactions under the approved budget.
- Prepare consultancy contracts and/or internship documents, reports as required.   
- Enter data into ERP, liaise with UNHCR sections to facilitate payments and prepare periodic unit expenditure reports and any other ad-hoc reports, as needed; compile statistics on the training activities, when required.
- Oversee and support the interactions of the Unit with external service providers and consultants, printing and production companies. (Offers, Request for Proposals/Quotes, Requisitions, Purchase Orders, Receipts, Reporting).
- Support travel and hotel reservations, travel authorization forms and assemble and dispatch information and training material required for the purpose of workshops and other learning activities.
- Ensure learning materials and programme information¿s are uploaded into the Learning Management System and communication tools including UNHCR¿s Intranet.
- May supervise general service category staff and/or interns.
- Perform other related duties as required.


Minimum Qualifications

Education & Professional Work Experience
Years of Experience / Degree Level
For G7 - 4 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher


Field(s) of Education
Not applicable.
(Field(s) of Education marked with an asterisk* are essential)


Certificates and/or Licenses
Administration; Adult Education; Business Administration;
Communication; Project Management; Human Resources;
Human Rights; Information Management; International Development;
International Law; Journalism; Logistics;
Management; Organizational Development; Social Work;
Politics; or other relevant field.
(Certificates and Licenses marked with an asterisk* are essential)


Relevant Job Experience
Essential
Minimum 4 years of relevant professional experience in progressively responsible administrative functions, preferably related to administration, pedagogical activities and/or provision of training. Experience with an Enterprise Resource Management system.
Desirable
Prior exposure to functions related to office administration. Experience with distance learning and learning management software. Exposure to UNHCR specific learning/training activities. Familiarity with humanitarian operations, procedures and refugee issues.


Functional Skills
TR-Assessment of Learning Needs;
TR-Organize Learning Activities;
TR-Distance Learning/e-Learning/Blended Learning/Enhanced Technology Solutions;
TR-Design, development and evaluation of learning activities;
TR-Learning Management Systems (Cornerstone or similar or else);
TR-Adult Education/Training;
TR-Capacity Building;
TR-Training/Coaching/Facilitation;
*IT-Computer Literacy;
*IT-Microsoft Office Productivity Software;
*RC-Experience with Track Record Management Systems;
*MS-Drafting, Documentation, Data Presentation;
*CO-Cross-cultural communication;
(Functional Skills marked with an asterisk* are essential)


Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.


This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates. Competencies as defined in Job Profile Please also note that English and French are essential for this Job Opening.
========================================================================================================
See below for this postion's Operational Context
======================================================================================================== Nature of the Position

This job contributes to the learning of development approaches and activities at UNHCR, interacting in the three sections of the Global Center for Learning and Development in Budapest, Hungary. The position, located in the Functional Learning Section (FLS) of GLDC, assists in the design, development and delivery of tailored learning solutions for UNHCR's workforce in Operations, Offices and Divisions. In addition, the incumbent will be tasked with supporting the transition from UNHCR to Workday.

The incumbent participates as a liaison with the UNHCR Technology Division, his job is to maintain the relationship and provide solutions and assistance related to the different training and learning needs. This work is carried out by providing solutions to Divisions and Offices and in coordination with regional and field offices and external partners regarding capacity building and learning solutions. French is a requirement as the Section has organizational clients in parts of the French-speaking world and also offers French learning solutions.

We are looking for an independent, enterprising thinker with an unusual career path and a can-do mindset. Interest and curiosity in finding solutions to problems are more important than a learning experience for this role, as is the ability to adapt, understand and navigate complexity and a great service-oriented heart. IT competencies are imperative for interacting with the ERP of the workday, as well as critical to the successful design and delivery of learning solutions.

Additional Languages
French Mandatory
Deliver of MS Teams webinars and PowerBI training in English and French.

Additional Relevant Skills
TR-Training Design and Material Preparation Mandatory
IT-IT Project, Program or Portfolio Management Mandatory
CO-Strategic Communication Mandatory
TR-Assessment of Learning Needs Mandatory The closing date is 11/05/2021
The position number is #10018125

BENEFITS:Annual leave: UNHCR staff members holding a fixed-term appointment will accrue annual leave at the rate of 2.5 working days for each full calendar months of service (i.e. 30 working days per year). Pension system: Staff members holding a fixed-term appointment will become participants in the United Nations Joint Staff Pension Fund (UNJSPF). Health insurance plan: locally recruited staff members in Budapest will be enrolled in the Medical Insurance Plan (MIP). The coverage is also optionally available for eligible family members.

Shortlisted candidates may be required to sit for a test. Only shortlisted candidates will be notified. No late applications will be accepted.UNHCR is committed to diversity and welcomes applications from qualified candidates regardless of disability, gender identity, marital or civil partnership status, race, colour or ethnic and national origins, religion or belief, or sexual orientation.UNHCR does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training or any other fees).