Community Engagement & Outreach Coordinator

The Community Engagement & Outreach Coordinator increases community awareness of and support for the IRC by leading programs that harness the power of welcoming communities to support the successful integration of IRC’s clients. This position collaborates with IRC staff to determine community sponsorship, volunteer, intern, and AmeriCorps needs and manages the full program lifecycle. The coordinator develops trauma-informed training materials to best prepare volunteers, interns, and others for their work with populations served by IRC.

Major Responsibilities:

Community Sponsorship Coordination

• Finalize the community sponsorship program design based on best practices in the field and through engagement with the broader sponsorship ecosystem.
• Conduct outreach for the community sponsorship program by meeting with community groups, businesses, civil society, and faith-based organizations about community sponsorship and its benefits, both for sponsors and the populations served.
• Recruit, screen, and match community sponsors to support populations served.
• Develop and update training materials and resources for community sponsors
• Maintain strong referral relationships with IRC staff and partners.
• Provide ongoing training and support to family sponsors and facilitate the resolution of any issues that arise.
• Coordinate and facilitate outreach, networking activities, and other advertising.
• Advocate for and promote awareness of refugee populations to promote community acceptance and integration.

Internship and Volunteer Coordination

• Coordinate active, effective, and professionally managed internship, volunteer, and AmeriCorps/VISTA programs as needed.
• Liaise with program managers and other staff members on opportunities for their respective programs and ensure assignment descriptions align with staff and client needs.
• Organize three recruitment cycles (fall, spring, summer) and coordinate office-wide application and interview process.
• Coordinate onboarding and exit process for all interns; includes processing background checks, setting up and closing IRC accounts, leading general orientation sessions, and providing general support as needed.
• Maintain and expand relationships with colleges and universities in the area.
• Coordinate information sessions for potential volunteers.
• Update and analyze volunteer/donor history and maintain strong outcomes in alignment with annual goals.
• Supervise interns and volunteers as needed.

Outreach, Training, and Other

• Represent IRC at local meetings, seminars, forums, and other community outreach opportunities.
• Conduct outreach, networking, and other advertising to recruit and educate potential donors, interns, volunteers, and partners on all current volunteer opportunities.
• Maintain information on all interns and volunteers, record intern/volunteer time, and keep accurate electronic records.
• Update and develop resources to manage intern and volunteer lifecycle.
• Other tasks and projects as assigned.