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2269 Intern - Communications and Digital Media Assistant in the Office of the Resident Coordinator in the Republic of Serbia

Belgrade (Serbia)

  • Organization: UNDP - United Nations Development Programme
  • Location: Belgrade (Serbia)
  • Grade: Administrative Services and Support - Generally no need for Higher Education - Administrative support
  • Occupational Groups:
    • Communication and Public Information
    • Managerial positions
    • Administrative support
    • Information Technology and Computer Science
    • Design (digital, product, graphics or visual design)
    • Marketing (Digital, Advertisement, Brand, Promotion)
  • Closing Date: 2021-07-31

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To support the work of the Office of the Resident Coordinator (RCO), particularly in the area of communications and digital media.


To contribute to enhance the quality of the United Nations Country Team (UNCT) communications and advocacy activities.

Background Information

UN Resident Coordinator’s Office in Belgrade, Serbia seeks to enlist a full-time intern to support communications and digital media components of the RCO.

The intern will support the RCO in digital media management of UN Serbia website ( and social media accounts and overall communications activities of the RCO and UNCT as necessary.


Duties and Responsibilities

Under the overall guidance of the UNCT Communication and Advocacy Officer and of the Resident Coordinator, the Intern will be expected to perform the following tasks:

  • Proactively create and/or adapt content related to UN, including stories, information education graphic materials, photos, advocacy images, contests, campaigns, audio, video, infographics and data visualization in cooperation with RCO team and adapt for social media, posting daily to respective channels;
  • Provide support in regular update and management of UN Serbia website and social media accounts;
  • Write features and success stories (both in English and in local language) about UN efforts and results in the country, based on field wok and relevant inputs;
  • Regularly update UN Serbia social media accounts monthly media grid through coordination with RCO and UN Communication Group (UNCG);
  • Monitor various sources for new content and information about what is happening in and around the UN on a given week;
  • Attend events by RCO/UN agencies to gather quotes and take photos and videos which can be used in social media posts;
  • Take photographs or make short videos at UN RCO and beyond for further use for social media updates;
  • Research trends and interesting posts from partners and suggest retweets/regrams; monitor the social media accounts for followers’ comments and questions, and flag them to the RCO;
  • Generate and analyze reports on web traffic using Google analytics and other social media focused analytics;
  • Draft monthly statistics reports reflecting performance of the @UN Serbia social media accounts;
  • Take active part in updating the UN Serbia photo library for further use in social media;
  • Assist in preparation of communications materials for conferences, forums and other events;
  • Proofreading materials (both in English and in local language), as needed;
  • Written and oral translation as needed;


  • Excellent oral and writing skills in Serbian and English;
  • Experience with graphic design, ability to create designs for digital media purposes in open source graphic design programmes, such as Canva;
  • Experience developing compelling content to generate response from audiences online;
  • Experience in visualizing the qualitative and quantitative analytics;
  • Must have an active presence in major social media platforms, including but not limited to Facebook, Twitter, Google+, Instagram, and LinkedIn;
  • Ability to take quality photographs and videos; and photo/video editing skills;
  • Excellent planning and organising skills;
  • Accountability - takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time;
  • Advanced skills in using latest mobile and web technologies;
  • Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability;
  • Responds positively to feedback and differing points of view;
  • Administrative skills in organizing of meetings and events;
  • Proven ability to manage diverse and complex tasks, with tight deadlines;
  • Consistently approaches work with energy and a positive, constructive attitude.

Required Skills and Experience

Applicants to the UNDP internship programme must at the time of application meet one of the following requirements:

  • Be enrolled in a postgraduate degree programme (such as a master’s programme, or higher) in one of the following fields: marketing, communications, journalism, graphic design or other related fields;
  • Be enrolled in the final academic year of a first university degree programme (such as bachelor’s degree or equivalent) in: marketing, communications, journalism, graphic design or other related field;
  • Have recently graduated with a university degree (as defined in (a) and (b) above) and, if selected, must start the internship within one-year of graduation;
  • Be enrolled in a postgraduate professional traineeship program and undertake the internship as part of this program (as defined in (a) and (b) above);
  • Experience in maintaining social media accounts, especially Facebook, Instagram and Twitter, as well as experience with new media executions will be an advantage;
  • Command of all Microsoft applications, various software, graphic design programmes and social media platforms;

Language skills:

  • Excellent knowledge and fluency in English and Serbian language.

Internship Conditions


Interns are not considered as having the status of a staff member. During the internship with UNDP, interns are subject to the Regulations Governing the Status, Basic Rights and Duties of Officials other than Secretariat Officials, and Experts on Mission (ST/SGB/2002/9).

Interns must not represent UNDP in any official capacity or commit resources on its behalf.


The normal duration of internship is no less than six weeks and no more than six months. Internship assignments are available on a part-time and full-time basis throughout the year, depending on the availability of meaningful assignments and the needs and capacity of offices to receive and supervise interns.

Medical Insurance

Interns are responsible for securing adequate medical insurance for the duration of their internship with UNDP and must provide a medical certificate of good health prior to starting the internship. UNDP will not reimburse the medical insurance of the intern. Any costs arising from accidents and illness incurred during an internship assignment will be the responsibility of the intern.


Where an intern is not financially supported by any institution or programme, such as a university, government, foundation or scholarship programme, a stipend intended to help cover basic daily expenses related to the internship, such as meals and transportation at the duty station, will be paid by the receiving office.

Subsequent Employment

There is no expectation of employment with UNDP following an internship.


The internship can be terminated by either UNDP or the intern for any reason upon giving two weeks’ notice.

The shortlisted applicants will be required to submit the following documentation:

  • Copy of his/her most recent resume or curriculum vitae.
  • Letter from his/her university confirming current enrolment and graduation date, or copy of diploma if already graduated.
  • Copy of his/her school transcript.
  • Endorsement letter or letter of reference from a faculty member, if requested.

The successful candidate will be asked to provide, prior to commencing work, the following documentation:

  • A signed UNDP Internship Agreement.
  • Medical Certificate of Good Health.
  • Proof of medical insurance valid for Serbia throughout the duration of the Internship.

Applications not in accordance with the mandatory requirements will NOT be considered.

UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.


Important applicant information

Applicant information about UNDP rosters

Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

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We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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