Health & Wellness Coordinator
Oakland (United States of America)
Oakland’s Health and Wellness team is looking for a Health and Wellness Coordinator to provide newly resettled refugees with access to psycho-social and case management support and ensure that critical mental health referral support services are available. Together, you and your team will work to create a culture of trauma informed care by implementing mental health screening protocols and client referrals for emotional distress, torture, trauma, and gender-based violence to relevant partners. Your role is accountable for the adaption, implementation and monitoring of psycho-social programming serving the newcomer population in the surrounding areas.
As a team leader you will supervise the Intensive Case Management (ICM) and the Prevention & Early Intervention (PEI) programs which provide case management and psycho-social support to refugees, SIVs and asylees. You will be expected to build strong collaborative relationships with local partners to adapt community-based initiatives, creating avenues for well-being activities and the developing of organic emotional and social support networks within newcomer communities.
If you are someone who has a background working with a multi-cultural population and who has a passion for the mental well-being of others, then we want to hear from you!
•Manage the quality and timely achievement of core programmatic services.
•Ensure the development of quality, community-based wellness programming using existing networks, resources, and curriculum to connect to traditional healing networks, existing community support systems and other community resources.
•Lead local efforts to implement quality psycho-social interventions by collaborating with IRC’s technical advisors on protection, empowerment, and mental health.
•Provide client services when other staff are unavailable.
•Available for client grievances.
•Coordinate and conduct outreach activities into refugee, asylee and immigration populations to promote community health and wellness programming among refugees and other populations in the Bay Area.
•Develop and strengthen partnerships with local mental health, healthcare, social services, domestic violence, and other providers.
•Support staff with referral and care coordination for clients with high probability of emotional distress including a history of trauma/torture and gender-based violence.
•Provide technical guidance, mentoring, and support to Oakland staff to develop awareness raising to improve knowledge of refugee emotional health and wellness and ensure minimal standards for trauma informed case management.
• This is done by the caseworkers and discussed in team meetings or supervision Ensure Caseworkers provide timely and comprehensive case management to support clients towards self-sufficiency.
•Ensure client flow between IRC Oakland departments and the health and wellness department programs.
•In collaboration with the Grants Manager, assist in identifying grant opportunities’ and prepare proposals for funding.
•Compile and deliver program reports to senior program staff, HQ and donors.
•Responsible for the accurate and timely entry of data into donor and IRC required databases.
•Participate in relevant program meetings, staff development activities, and fully engages as a member of the team.
•Participate in Oakland Leadership meetings and be an active part of Oakland’s vision
•Collaborate effectively with Site Director on all Health & Wellness initiatives and efforts
•Align with all policies, procedures, and protocols of the agency and the Nor Cal Region and Oakland Office.
•Other related duties as assigned.
•Demonstrated success working, managing, and communicating effectively in a multi-cultural environment
•Fluency in written and spoken English
•Fluency in additional language relevant to current refugee populations (Arabic, Farsi, Pashto, Tigrinya, Burmese, Spanish, Amharic etc.), preferred.
•Experience implementing psychosocial and preventive programming to isolated, diverse, and underserved communities such as Survivors of GBV, Youth at Risk or displaced populations,.
•Experience with program design, grant writing and donor reports
•Strong command of Microsoft Office applications (Word, Excel, Outlook).
•Undergraduate degree in Social Work, Psychology, Counseling or equivalent field required.
•Understanding of Trauma-Informed care and service delivery preferred.
•California Licensed to provide clinical mental health services and/or Mental Health First Aid Certification, desirable.
•Personal vehicle for travel to field sites, preferred.
•Standard office environment
•Occasional travel to field site operations and external partner meetings
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.