The Resettlement Caseworker will provide reception and placement services to newly arrived refugee families in accordance with the Cooperative Agreement.They will provide comprehensive case management and monitor financial assistance throughout the eligibility period.The caseworker will meet and interact with families regularly to develop individualized service plans and conduct follow up to ensure family is accessing all relevant services.
Major Responsibilities :
•Provide airport reception and transport to accommodations.Ensure that the refugee has full understanding of the use of all household appliances and safety procedures.
•Conduct regular home visits to ensure family is settling in well.
•Facilitate referrals with healthcare, education, employment, and financial assistance providers.
•Formulate a resettlement plan taking the individuals goals, skills, and available resources into account.
•Maintain a casefile with all necessary documentation and accurate and complete case notes.Complete required reports on time.
•Attend team and office meetings, participate in collective team and office efforts, comply with all IRC and local office policies and practices.
•Other duties as assigned.
Key Working Relationships:
Position Reports to:Casework Supervisor
Indirect Reporting:Resettlement Manager
Other Internal and/or external contacts:
Internal: IRC employees, interns, and volunteers
External: Community Partners
•Relevant degree or equivalent experience
•English proficiency, both spoken and written, and professional proficiency in relevant languages (i.e., Swahili, Kinyarwanda, Dari, Pashto, Tigrinya, Arabic, Ukrainian, Russian) preferred
•Ability to document client interactions and services provided and maintain updated and accurate documentation.
•Proficiency with Microsoft Office Suite and solid keyboarding skills
•Effective time management skills and ability to focus and work productively in a fast-paced environment.
•Demonstrated ability to work as a team member in a multi-cultural environment.
•Valid driver’s license, reliable vehicle with current insurance and ability to travel regularly throughout the service deliver area.
•Committed to anti-racism and continual learning and growth.
•Standard, professional office environment (currently remote)
•May require occasional weekend and /or evening work.
IRC- leading the way from harm to home
IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law