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ICLA Community Mobilizer Libya Ajdabia

Benghazi (Libya)

  • Organization: NRC - Norwegian Refugee Council
  • Location: Benghazi (Libya)
  • Grade: Junior
  • Occupational Groups:
    • Social Affairs
    • Civil Society and Local governance
    • Protection Officer (Refugee)
    • Legal - International Law
  • Closing Date: 2021-09-24

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Generic responsibilities 

·         Ensure adherence with NRC policies, tools, handbooks and guidelines.

·         Implement delegated Core Competency project portfolio according to plan of action.

·         Prepare and develop status reports as required by management.

·         Ensure proper filing of documents.

·         Ensure that projects target beneficiaries most in need, and explore and asses new and better ways to assist.

·         Promote and share ideas for technical improvement.

·         Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards & principles within NRC and amongst beneficiaries served by NRC.

Specific responsibilities

·         Conduct coherent, knowledgeable, and consistent outreach sessions to inform migrants, refugees and Host community members about NRC programs.

·         Identify members and establish community committees which are targeted at improving continuous and respectful dialogue. Conduct regular training, mentoring and capacity building.

·         Identify and report information, legal and protection needs of target communities during field activities.

·         Identify and map stakeholders in the community and serve as a link between NRC programs and the local community.

·         Foster productive relationships between ICLA and local authorities / humanitarian partners and the local community.

·         Promote the importance of continuous and respectful dialogue with the migrants, refugees and Host community members.

·         Promote synergies between ICLA and other departments within NRC

·         Liaise with other actors to ensure referral pathway is up to date and follow up on matters referred;

·         Provide occasional support to M&E data collection exercises

·         Prepare, organize and facilitate trainings, workshops, webinars and other events according to the plans/requests;

·         Other tasks requested from the line manager.



·         Experience in working in a humanitarian/recovery context;

·         University degree in related field such as social sciences, social work, political sciences, law;

·         Previous experience from working in complex and volatile contexts;

·         Documented results related to the position’s responsibilities;

·         A customer service client centered approach;

·         Ability to work in a collaborative manner with team members and multiple stakeholders of various levels

·         Written and verbal fluency in English and Arabic

·         Knowledge of the context in Libya desired;

·         Experience with Call center management is an asset;

·         Case management and protection experience:

·         Customer service experience.


 Behavioral competencies:

•      Managing resources to optimize results;

•      Planning and delivering results;

•      Working with people;

•      Analyzing;

•      Communicating with impact and respect;

Curious and committed to quality.

Contract Period: 6 months (with possibility of extension subject to performance and availability of funds)

Salary/benefits: According to NRC’s salary scale and terms and conditions

Duty Station: Ajdabiya, Libya

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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