Baltimore (United States of America)
The employment specialist is responsible for managing the provision of services to assist newly arrived refugee clients and other humanitarian immigrants attain self-sufficiency through employment. Specifically, the employment specialist ensures services that include employment preparation, placement, career enhancement services and follow-up services.
Program Manager, Economic Empowerment
Responsibilities may include, but are not limited to:
•Provide intake, assessment, and pre-employment/job readiness orientation to clients eligible for employment services.
•Develop comprehensive employment plans for each employable adult.
•Provide group and one-on-one intense job readiness orientations that provide clients with the basic skills required to enhance their employability.
•Develop and cultivate long term relationships with area employers in order to identify appropriate employment opportunities for clients.
•Determine specific employment opportunities appropriate to clients and assisting clients in accessing these opportunities by guiding them through the hiring process.
•Monitor job performance, wage level, and employer/employee satisfaction.
•Assist clients and employers as necessary with post placement issues and continuing employment needs.
•Ensure timely and accurate compliance to all reporting requirements.
•Other duties as assigned.
•Undergraduate degree is preferred.
•Demonstrated experience with the US job search process and the ability to effectively coach clients through the nuanced process of securing employment.
•Excellent communication skills, with fluency in written and spoken English.Bilingual ability in one of the predominant languages of the local client base is desired.
•Proven success achieving goals and working effectively with all levels of staff in a multicultural environment.
•Proficient in Microsoft Office applications (Word, Excel, Outlook)
•Valid driver’s license, access to reliable vehicle with current insurance, and the ability to travel regularly throughout the service delivery area required.