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Consultancy: U-Report Emergency Consultant for Young People on the Move (full-time, 11.5 months) - Youth Engagement, DOC - UNICEF NYHQ - Requisition# 541710

New York City (United States of America)

  • Organization: UNICEF - United Nations Children’s Fund
  • Location: New York City (United States of America)
  • Grade: Consultant - Contractors Agreement - Consultancy
  • Occupational Groups:
    • Communication and Public Information
    • Humanitarian Aid and Coordination
    • Youth
    • Emergency Aid and Response
    • Medical Practitioners
    • Documentation and Information Management
    • Civil Society and Local governance
    • Criminology, Extremism, Police Affairs and Anti-Corruption
    • Children's rights (health and protection)
    • Logistics
  • Closing Date: 2021-07-29

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Under the guidance and supervision of the U-Report Global Coordinator the consultant will support the country and regional offices with their development of U-Report to support programmes specifically for refugees, migrants and internally displaced persons.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child. 

UNICEF has a 70-year history of innovating for children. We believe that new approaches, partnerships and technologies that support realizing children’s rights are critical to improving their lives.
Within UNICEF’s Division of Communication (DOC) the Youth Engagement Team works to strengthen the organization’s capacity to engage young people as advocates and campaigners for children’s rights, through our flagship campaigns and initiatives; and ensure that the perspectives and voices of young people are an integral part of our communications and advocacy.
U-Report is one of UNICEF’s flagship initiatives to engage and empower young people. It is designed to strengthen community-led development, citizen engagement and access to and use of real-time monitoring and participation platforms. U-Report allows youth to speak out via SMS and other channels – through polls and unsolicited messages – on what is happening in their communities. It provides a forum to amplify their voices through local and national media and acts as a citizen-sourced, real-time data point for key stakeholders, service providers and decision-makers about the issues being faced in communities.
The platform also feeds back useful information to the U-Report participants, so they are empowered to work for change and improvements in their localities themselves.
U-Report On the Move provides an opportunity for young refugee, migrant and internally displaced people to be heard. It is a tool designed to empower populations, focused on young people. It ensures that those who have registered on U-Report, known as U-Reporters, have access to information, can speak out on issues that affect them and their communities, encourage citizen-led development and create positive behavior change.

How can you make a difference?

Under the guidance and supervision of the U-Report Global Coordinator the consultant will support the country and regional offices with their development of U-Report to support programmes specifically for refugees, migrants and internally displaced persons. Opportunities to scale U-Report On The Move in both new and existing contexts, including countries involved in the Dutch Partnership.
Project Management of U-Report on the move
1. Planning and organizing U-Report on the Move and Prospects Partnership country calls, webinars and key knowledge management events with and for those country offices. Act as a U-Report focal point to the HQ team working on the Dutch Prospect in close collaboration with the 8 partnership countries; Iraq, Jordan, Lebanon, Egypt, Ethiopia, Sudan, Kenya, and Uganda
2. Managing the U-Report Global Poll calendar and ensuring regular and timely update. Manage poll creation and upload to the U-Report Global workspace, and on the website and manage poll calendar, content review with Steering Committee for all bots and polls. Develop template polls, live chat Q&A, bots and campaigns for refugee and migrant groups.
3. Supporting and encouraging U-Report on the Move country participation in Global Coordinated Actions. Working alongside the Country Support Consultant and U-Report Global Coordinator to ensure maximum engagement of countries in all Global polls advancing the Global Advocacy Priorities.
4. Management of the Prospects partnership work, U-Report Uinendo Voices and all U-Report on the Move platforms working with countries to ensure effective delivery, timely reporting on grants, proper budget management and tracking and follow up and regular check-ins with the Prospects HQ and country teams.
5. Update/create guidelines and repositories of information for U-Report on the Move. Documenting best practices and success stories. Document OTM implementation process, liaise with CO's to produce at least two case studies/stories every month.
6. Provide support on U-Report rollout in country offices from concept stage to official launch and roll out where the target is on young people on the move. Support Prospect and other U-Report on the Move country offices in refining the U-Report component in their proposals and concept notes.
7. Work with DAPM to produce knowledge material based on the data collected by U-Report OTM.
Standard UNICEF Performance Evaluations will be conducted every 6 months and at end of each month a progress report will be shared per contract. The performance indicators for evaluation of results will be the quality and timeliness of outputs delivered by consultant.
Remotely based
Estimated start date: 30th July 2021
Estimated end date: 15th July 2022




Monthly U-Report on the Move and PROSPECTS status progress reports


15th July, 2022

Monthly updates to poll calendar, Rapidpro polls, and website upload of Global Coordinated actions and content review.


15th July 2022

Monthly progress report on capacity building/knowledge management activities undertaken with On the Move countries.


15th July 2022

End of consultancy report


15th July 2022


11.5 months


Below is a list of possible deliverables and an estimated number of units that may be needed during the assignment. Adjustments to these deliverables (type and quantity) may be necessary during the assignment.

To qualify as an advocate for every child you will have…


To qualify as an advocate for every child, you will have…

  • University degree (Bachelor’s) in Journalism, Communications, Social Sciences, Marketing, International Relations, International Development, or another related field.
  • 3 years relevant experience in project management, budget and knowledge management, and strategic planning reporting, capacity building, partnership management and working with remote teams across time zones and cultures.
  • Experience in technology for development, U-Report and Rapid Pro are considered an asset.
  • Experience in emergency settings.
  • Strong skills in communication, working with partners, with experience in consensus building and in motivating cross-functional teams to meet ambitious project goals and timelines.
  • Fluency in English (both written and verbal) is required. Knowledge of an additional UN language (Arabic, Chinese, French, Russian, Spanish) is considered an asset.
  • Ability to juggle competing priorities, whilst maintaining attention to detail and meeting deadlines. Excellent documentation capabilities and a track record of producing high quality work for multiple audiences.

For every Child, you demonstrate…

UNICEF's values of Care, Respect, Integrity, Trust, and Accountability (CRITA) and core competencies in Communication, Working with People and Drive for Results.

The competencies required for this role are:

Deciding and Initiating Action

Relating and Networking

Applying Technical Expertise

Planning and Organizing

To view our competency framework, please visit here.

Click here to learn more about UNICEF’s values and competencies.

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.


Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Please indicate your ability, availability and daily/monthly rate (in US$) to undertake the terms of reference above (including travel and daily subsistence allowance, if applicable). Applications submitted without a daily/monthly rate will not be considered.

With the exception of the US Citizens, G4 Visa and Green Card holders, should the selected candidate and his/her household members reside in the United States under a different visa, the consultant and his/her household members are required to change their visa status to G4, and the consultant’s household members (spouse) will require an Employment Authorization Card (EAD) to be able to work, even if he/she was authorized to work under the visa held prior to switching to G4. At the time the contract is awarded, the selected candidate must have in place current health insurance coverage for the duration of the contract.

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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