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GBV Information Management Specialist LACRO Panama City P3 NORCAP

Panama (United States of America)

  • Organization: NRC - Norwegian Refugee Council
  • Location: Panama (United States of America)
  • Grade: Mid level
  • Occupational Groups:
    • Statistics
    • Information Technology and Computer Science
    • Documentation and Information Management
    • Gender-based violence
    • Refugee rights and well-being
  • Closing Date: 2021-08-06

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The cluster approach aims to ensure clear leadership, predictability and accountability in international responses to humanitarian emergencies by clarifying the division of labour among organizations and better defining their roles and responsibilities within the different sectors of the response. It seeks to make the international humanitarian community better organised and more accountable and professional, so that it can be a better partner for the affected people, host governments, local authorities, local civil society and resourcing partners. A well-run coordination group including Information Management (IM) is a formal deliverable of the sub-Cluster/Area of Responsibility Lead Agency and forms a part of the agency’s work.


The Gender-Based Violence (GBV) regional information management officer works as part of the GBV Area of Responsibility (AoR) Coordination Team based in UNFPA’s regional office. The GBV AoR Strategy 2018 – 2020 highlights that data and analysis is a crucial part of coordination and quality response and requires greater investment. Currently there are significant gaps in capacity for specialized GBV information management, which impacts the narrative of GBV and the integration of GBV into humanitarian system-wide response. There is a need for the GBV AoR to build up capacity in line with IASC guidance and the expectation that lead-agencies provide information management capacity at country level to support coordination capacity, enabling 1) HCT leadership through increased GBV sub-cluster capacity to provide analysis and strategic advice, in line with the Protection Policy 2)  a stronger evidence base for the GBV response, 3) and stronger resource mobilization at country level, to address the important gaps that exist in the GBV sector.



The GBV information management officer will work with all GBV sub-cluster in his/her region, to develop IM capacity and to support or implement IM for the GBV sub-clusters where needed. In addition, he/she will keep abreast of humanitarian developments in his/her region, remaining ready to support IM in newly developing crises. He/she will be working closely with the REGA and will maintain IM networks, including inter-agency, where appropriate. He/she will provide in-country IM support when requested or required, and will at those instances report to the GBV sub-cluster coordinator. He/she will maintain regular contact with the GBV Coordination Team at the GBV AoR in Geneva, to keep abreast of methodology development, or global IM developments at the inter-agency level. He/she will implement new methodology and guidance and where necessary will contribute to tools and guidance for the global GBV IM toolkit.




Specifically, the regional GBV IMO is expected to:

  1. Draft a country/operation-specific Regional Information Management strategy and define operational and funding requirements for the implementation of the strategy.
  2. Work with the GBV coordination groups to identify information gaps and adapt, identify and obtain the needed data and information elements required to produce standardized information products. Design and manage respective data/information collection plans for baseline and context-specific data.
  • Support GBV coordination groups in-country to establish and maintain information databases that consolidate, analyse and report/disseminate information critical to decision making and perform data quality and consistency control;
  • Design and implement a structured dissemination plan for all information products and services (5Ws, dashboards, maps SitReps, web portals) in support of the global GBV AoR, to support in the development of information products as appropriate  and define standard operating procedures for clearing information products for release.
  • Support enabling the data flow in-country and on the regional level, and between country/region and global level.
  1. Support the promotion of data and information sharing within the humanitarian community as well as the adoption of global data standards or the establishment of country-specific or regional common data standards.
  2. Support all GBV sub-cluster in the region with the implementation of IM systems and delivering on minimum IM deliverables for the GBV sub-cluster (e.g. 5W, secondary data review, dashboard, etc.)
    1. Support the consolidation of best practices, tools and guidance to feed into the global level GBV IM toolkit.
  3. Contribute to the development of methodology, tools and guidance for GBV AoR regarding HPC components, including methodology on the calculation of people in need, indicators for severity analysis, composite measures and other critical HNO/HRP elements based on best practices.
  1. Support the coordination and implementation of GBV needs assessments and monitoring, including participation in joint needs assessments with other partners/clusters. Support design of appropriate methodology and tools, analysis and reporting.
  2. Develop and strengthen IM capacity through training and capacity building initiatives at the country and regional level.
  1. Keep up to date contact lists for all coordinators and IMOs in GBV sub-clusters in the region
  2. Support the coordination of field support and follow-up with REGA deployment, provide briefing and induction to GBV IM and GBV SC Coordinators surge deployees to ensure coherent, safe, and ethical GBV data management;
  3. Other tasks as assigned by the GBV AoR REGA and her designate.



i) Values: Exemplifying integrity; demonstrating commitment to the GBV AoR and the UN system; embracing cultural diversity; embracing change.


ii) Core Competencies: Achieving results; being accountable; developing and applying professional expertise/business acumen; thinking analytically and strategically, working in teams/managing ourselves and our relationships; communicating for impact.



  • Advanced University Degree or equivalent in gender studies, social anthropology, law and women’s rights, sociology, cultural studies, public health, demography, international relations, international law, socio-economics, or other related field.
  • 3-5 years of increasingly responsible professional experience in areas relevant to Information Management, analysis, or needs assessments
  • Required demonstrable professional experience in the cluster system and inter-agency coordination
  • Proven understanding of the Humanitarian Programme Cycle and of Information Management cycles
  • Knowledge of the UN system, the Cluster Approach and the Transformative Agenda.
  • Effectively uses quantitative and qualitative analysis as well as visualization methods, software and ability to produce and disseminate regular IM products tailored to appropriate audiences.
  • Demonstrated skills in communication, and training and mentoring
  • Proven understanding on ethical considerations in data collection for Protection or GBV purposes
  • Strong interest and motivation for inter-agency coordination.
  • Fluency in English. Working knowledge of Spanish language is strongly desired.




  • Proven technical expertise managing data and information cycle: from data collection, processing, storage, and analysis for diverse datasets (e.g. datasets on needs, situation, response, coordination, funding etc.), as well as presenting information in understandable, effective and visually appealing tables, charts, graphs, maps, visuals and reports (such as snapshots, dashboards, gap analysis, etc.)
  • Proven technical expertise designing and coordinating assessments: solid understanding of both quantitative and qualitative data collection techniques (in particular Focus Group Discussions)
  • Proven understanding of needs analysis – demonstrable experience in creating needs analysis products
  • Ability to advice GBV IMOs and coordinators on the use of quantitative and qualitative data, indicators, severity ranking, composite measures, and monitoring and evaluation.
  • Proven technical expertise managing data and information cycle: from data collection and analysis for diverse, as well as presenting information in understandable, effective and visually appealing products
  • Demonstrated skills in (quantitative and qualitative) data analysis and visualization
  • Proficiency in Excel and other data analysis tools, desktop editing and publishing software.
  • Experience in creating dashboards (e.g. PowerBI, Tableau) and data visualization
  • Experience in mapping (e.g. QGIS, ARCGIS)
We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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