Individual Development Account Intern
Salt Lake City (United States of America)
BACKGROUND: Founded in 1933, the International Rescue Committee is a leading, non-sectarian, non-profit organization providing emergency relief, protection, rehabilitation assistance, resettlement services, and advocacy for refugees and victims of oppression or violent conflict.Domestically, our 26 offices across the U.S. ensure new arrivals have food, shelter, and clothing, and work with refugees to help them gain self-sufficiency.
The Individual Development Account (IDA) program supports refugees in establishing generational wealth and supporting their journey to financial success and independence by pairing financial education with capital resources to support the purchase assets tied to financial stability and improved health.
SCOPE OF INTERN WORK: With oversight from the Asset Building Coordinator, the IDA Intern will play a crucial role in client engagement and communication helping clients enroll in the IDA program and stay on track with their goals. The IDA Intern will help clients gather enrollment documents, learn how to use online banking, access online pay stubs, and check in monthly with clients to see if they would benefit from any additional IRC financial coaching support.
COMMITMENT: August 30th to December 17th, 10-15 hours per week
·Support clients as they gather documents to enroll in the IDA program
oTeach clients how to access mobile banking and download bank statements
oCommunicate with clients’ employers about online paystub records
§Teach clients how to view and download their paystubs online
oTake clients to their work or bank to get pay stubs or bank statements, respectively
oAid clients in securely providing identification information to the IDA program
·Call or text with clients each month to see if they are facing any new financial problems and make sure they are staying on track with their education and savings goals
·Support the marketing of the IDA program
• Improve teaching skills by learning to effectively educate and empower clients, often without a shared language. Education topics include digital literacy subjects such as how to do online banking, use email professionally, access work records online, as well professionally communicate with managers and human resources among other skills.
• Bolster the intern’s ability to efficiently task mange and prioritize needs while working with multiple clients and related contacts so that numerous clients can be helped at one time
• Learn how to effectively market services while expanding community engagement through various marketing strategies including but not limited to hard material design and distribution, partner networking, presenting at community meetings and other outreach avenues, as well as creating and executing the intern’s own marketing strategies.
• Become more skilled at creating interpersonal working relationships based on trust with clients while helping them take control of their lives.