HR & Admin Manager - Libya
Country Office Background:
The humanitarian crisis in Libya remains one of the most volatile and neglected in the world. More than 1.3 million people across the country (about 1 in 5 people) still require humanitarian assistance to meet basic needs. This includes Libyans, migrants, and refugees. A further 245,000 Libyans remain internally displaced, unable to return home. There has been massive destruction of residential buildings and infrastructure in many cities, and very little has been reconstructed. Lack of economic opportunities and services, as well as presence of explosive hazards are also impediments to return.
NRC began operations in Libya in 2017 and has continued to scale up its programming supporting internally displaced, returnees and host communities as well as vulnerable non-Libyan communities. NRC is registered in Tripoli and Benghazi and provides assistance in the areas of education, shelter, legal aid, income support and water and sanitation across Libya through our Area Offices in Tripoli and Benghazi. NRC is also the co-lead of the National Education and Shelter/NFI Working Sector Working Groups. In 2020, NRC Libya provided support to more than 47,000 individuals and will continue scale up its assistance to those most in need.
This role will oversee, manage, develop and strengthen all HR and Admin functions in order to provide efficient and effective Human Resources and Administration support to the NRC Country Programme, Libya. With a special focus on effective Recruitment, Staff Development and System Strengthening. The HR Manager will be responsible for the following:
- Implement NRC’s HR systems and procedures at the national level.
- Ensure adherence to Employment Guidelines and other NRC policies.
- Ensure compliance with the local labor law within Libya.
- Regular HR analysis and reports.
- Personnel management of the HR team at country office.
- Training, support, control and development of HR teams in all offices, and support and training of all staff with HR responsibilities/ personnel management.
- Ensure safe and standardized filing of personnel documents in all offices.
- Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards & principles within NRC and amongst beneficiaries served by NRC
- Ensure compliance with NRC policies and the local labour law in all procedures and processes.
- Ensure accuracy of staff salaries and the monthly payroll is prepared for all national staff.
- Ensure accurate calculation of allowances, deductions (including social security), and benefit schemes as per the set Terms of Employment and conduct proper analysis adding any recommendations for adjustments or improvements.
- Oversee recruitment and onboarding processes to ensure compliance and implementation in a timely manner through advertisement, workforce planning, pro-active sourcing, advertising, tests and interview selection and job offers
- Ensure accurate and timely data is maintained and filled in all NRC files online and hardcopy. Follow up on all related personnel management, staff database, access control, attendance, leave balances, and documentation to ensure compliance of filing using hard copy personnel files and e-filing. Ensure vigorous data protection.
- Advise and support line managers and staff with personnel queries in line with NRC SOP's and HR policies. Follow up on allegations and/or breaches and staff misconduct and report through appropriate channels.
- Responsible for the development a national staff learning and development strategy. Provide policy and follow up on staff development, e.g. facilitate capacity building, career advancement and training for national staff
- Prepare regular reports and analysis to senior management on HR issues and trends.
- Actively coordinate on and advocate for NRC’s duty of care standards to NRC staff
- Ensure that onboarding, induction, performance management and exit procedures are implemented for all staff in all offices. Promote and ensure a high quality follow up to NRC’s Performance Management Cycle
- Manage the administration tasks all offices and provide capacity building and technical management to administration staff in the field.
- Other tasks as required by the line manager
Desired Professional Competencies:
- Minimum 3 years of experience from working as a senior HR Manager in a humanitarian/recovery context.
- Experience in working in complex contexts.
- Documented results related to the position’s responsibilities
- Knowledge about own leadership skills/profile
- Fluency in English, both written and verbal.
- Extensive experience protecting sensitive employee information and maintaining confidentiality while managing critical situations such as workplace investigations or performance and disciplinary actions.
- Experience working with conflict and displacement affected communities
- Good communication and interpersonal skills. Fluency in Arabic an advantage.
- Wide knowledge of NGO operations and the dynamics of the humanitarian sector
- Extensive experience developing and implementing policies and procedures
- Personal conflict resolution and problem-solving skills
- Strong organizational and team working skills
- Good cultural awareness and sensitivity
- Extensive experience managing sensitive issues
- Good computer application skills in Microsoft Excel, Word, PowerPoint, database and network communications.
Reports to: Head of Support
Supervision of: HR and Admin Officer (2) and Assistant (2)
Duty station: Tripoli, Libya
Duration and type of contract: 12 months
Travel: Up to 30% within Libya and Tunis