Core Behavioural Competency : level 3
CompetencyDefinition
Achieve Results
• Demonstrates focus on achieving quality results and impact
• Consistently strives to meet or exceed excellent standards
• Efficiently establishes appropriate plans and resources for self and others to accomplish goals
• Holds self and others accountable for results
Think Innovatively
• Seeks patterns and clarity outside, across and beyond boxes and categories, resists false certainty and simplistic binary choices
• Looks beyond conventional approaches and established methods
• Proposes new ideas, approaches and solutions to problems
Learn Continuously
• Actively pursues opportunities for learning and self-development, professionally and personally
• Keeps up to date with new developments in own professional area
• Proactively seeks feedback, demonstrates a desire to learn from others as well as from experience, both positive and negative
• Contributes to the learning of others
Adapt with Agility
• Actively pursues opportunities for learning and self-development, professionally and personally
• Keeps up to date with new developments in own professional area
• Proactively seeks feedback, demonstrates a desire to learn from others as well as from experience, both positive and negative
• Contributes to the learning of others
Act with Determination
• Is flexible in handling change, and adopts new ideas, approaches and ways of working
• Seamlessly adapts to working with new situations or contexts with new people, and in different ways
• Participates in, supports, or drives meaningful change in UNDP
•I s comfortable with ambiguity and effectively manages juggling multiple demands
Engage and Partner
• Establishes and develops networks that deliver powerful collaborations
• Demonstrates and encourages teamwork and co-creation, internally and externally, to achieve joint objectives and results
• Acts in a way that demonstrates empathy and emotional intelligence, showing consideration for the needs and feelings of others
Enable Diversity and Inclusion
• Understands and appreciates issues from various perspectives
• Treats all individuals with respect, considers ethical implications and responds sensitively to all differences among people
• Fully accepts and values all people, creating an inclusive environment
• Understands that inclusion is multi-faceted (e.g. race, gender, age, disability, culture, etc.) and treats everyone fairly and equally
• Demonstrates honesty and transparency
Cross Functional Competency
CompetencyDefinition
Strategic Thinking
• Ability to develop effective strategies and prioritized plans in line with UNDP’s objectives, based on the systemic analysis of challenges, potential risks and opportunities; linking the vision to reality on the ground, and creating tangible solutions
• Ability to leverage learning from a variety of sources to anticipate and respond to future trends; to demonstrate foresight in order to model what future developments and possible ways forward look like for UNDP
System Thinking
• Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system
Effective Decision Making
• Ability to take decisions in a timely and efficient manner in line with one’s authority, area of expertise and resources
Knowledge Facilitation
• Ability to encourage individuals and communities of contributors to participate and share, particularly externally
Integration within the UN
• Ability to identity, and integrate capacity and assets of the UN system, and engage in joint work; knowledge of the UN System and ability to apply this knowledge to strategic and/or practical situations UNDP
Representation
• Ability to represent UNDP and productively share UNDP knowledge and activities; ability to advocate for UNDP, its values, mission and work with various constituencies
Results-based Management
• Ability to manage programmes and projects with a focus on improved performance and demonstrable results
Project Management
• Ability to plan, organize, prioritise and control resources, procedures and protocols to achieve specific goals
Partnerships Management
• Ability to build and maintain partnerships with wide networks of stakeholders, governments, civil society and private sector partners, experts and others in line with UNDP strategy and policies
Risk Management
• Ability to identify and organize action around mitigating and proactively managing risks
• Working with Evidence and DataAbility to inspect, cleanse, transform and model data with the goal of discovering useful information, informing conclusions and supporting decision-making
People Management Competencies
CompetencyDefinition
Show Managerial Courage
•Address organisational and people problems
•Not be afraid to take decisions and action when and as needed
•Handle issues , respectfully and diplomatically
•Address conflict in a timely manner, diffuse conflicts in teams effectively
•Help others through emotional or tense situations, tactfully bringing disagreements into the open and finding solutions all can endorse
Build an Enabling Workplace
•Create an engaging work environment; empower and enable team members to perform and have a positive workplace experience
•Promote honesty, openness, trust and psychological safety and create opportunities to innovate and learn
•Recruit and promote individuals based on objective measures and merit; acknowledge and utilize the talent of others
•Encourage collective action and integration
Build Capability
•Identify and develop talent in individuals, providing positive support to enable them to achieve their potential
•Foster learning or development of others by providing feedback, guidance, and support; support career development of others
• Have willingness and ability to delegate to help people learn, including from failure
Manage Performance and Ensure Accountability
•Ensure regular conversations with people about work
•Provide positive and constructive feedback
•Discuss poor performance in a timely manner
•Provide praise and recognition, as well as ensure accountability
esults-based ManagementAbility to manage programmes and projects with a focus on improved performance and demonstrable results
Project Management
• Ability to plan, organise, prioritise and control resources, procedures and protocols to achieve specific goals
Partnerships Management
• Ability to build and maintain partnerships with wide networks of stakeholders, Governments, civil society and private sector partners, experts and others in line with UNDP strategy and policies
Risk Management
• Ability to identify and organize action around mitigating and proactively managing risks
Resource Management
• Ability to allocate and use resources in a strategic or tactical way in line with principles of accountability and integrity
Change Management
• Ability to prepare, support, and help individuals and teams in designing and implementing organizational change
Communication
• Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience
• Ability to manage communications internally and externally, through media, social media and other appropriate channels
Digital Awareness and Literacy
• Ability and inclination to rapidly adopt new technologies, either through skillfully grasping their usage or through understanding their impact and empowering others to use them as needed
Working with Evidence and Data
• Ability to inspect, cleanse, transform and model data with the goal of discovering useful information, informing conclusions and supporting decision-making
Technical Competencies
Audit & Investigation - Audit
Results Based Management key concepts and techniques
•Ability to apply key RBM concepts and other techniques to assess programme/project design, implementation, and monitoring.
•Ability to apply the concept of Theory of Change from actions to outputs and from outputs to outcomes.
Shared Services - Finance
Results Focus
•Able to go the extra mile to troubleshoot and resolve finance issues without compromising routine workloads.
Audit & Investigation - Audit
Critical foresight in audits and investigations
•Have essential critical thinking and foresight capacity to analyse facts to form judgment.
Audit & Investigation - Audit
Internal Auditing Standards, Practices, and Techniques
•Knowledge of key concepts, practices, and methodologies of internal auditing (IPPF and Other IIA Standards, COSO). Undertake audit assignments in accordance with international professional standards in terms of operational audits, financial audits, performance audits, project audits and provision of advisory services
2030 Agenda :
Gender
•People Gender Gender Corporate Reporting
•People Gender Gender Issues & Analysis
•People Gender Gender Mainstreaming
Information Management & Technology
Programming
Knowledge in programming concept, developing software program and management of application lifecycle
Audit & Investigation - Audit
Risk Management Principles and Practices, including ERM
•Ability to understand and implement the various aspects of risks management techniques, including assessment and treatment of risks (ERM).