REQUIRED COMPETENCIES
CORE BEHAVIOURTAL - Level 3: Manager / Specialist / Expert
Achieve Results
•Demonstrates focus on achieving quality results and impact
•Consistently strives to meet or exceed excellent standards
•Efficiently establishes appropriate plans and resources for self and others to accomplish goals
•Holds self and others accountable for results
Think Innovatively
•Seeks patterns and clarity outside, across and beyond boxes and categories, resists false certainty and simplistic binary choices
•Looks beyond conventional approaches and established methods
•Proposes new ideas, approaches and solutions to problems
Learn Continuously
•Actively pursues opportunities for learning and self-development, professionally and personally
•Keeps up to date with new developments in own professional area
•Proactively seeks feedback, demonstrates a desire to learn from others as well as from experience, both positive and negative
•Contributes to the learning of others
Adapt with Agility
•Actively pursues opportunities for learning and self-development, professionally and personally
•Keeps up to date with new developments in own professional area
Act with Determination
•Is flexible in handling change, and adopts new ideas, approaches and ways of working
•Seamlessly adapts to working with new situations or contexts, with new people, and in different ways
•Participates in, supports, or drives meaningful change in UNDP
•Is comfortable with ambiguity and effectively manages juggling multiple demands
Engage and Partner
•Demonstrates and encourages teamwork and co-creation, internally and externally, to achieve joint objectives and results
•Acts in a way that demonstrates empathy and emotional intelligence, showing consideration for the needs and feelings of others
Enable Diversity and Inclusion
•Understands and appreciates issues from the perspective of others
•Treats all individuals with respect, considers ethical implications and responds sensitively to all differences among people
•Fully accepts and values all people, creating an inclusive environment
•Understands that inclusion is multi-faceted (e.g. race, gender, age, disability, culture, etc.) and treats everyone fairly and equally
•Demonstrates honesty and transparency
PEOPLE MANAGEMENT COMPETENCIES
Demonstrate Empathy and Emotional Intelligence
•Genuinely care about people; demonstrate empathy with the joys and pains of others
•Enable the wellbeing of the team(s)
•Read a group’s emotional currents and power relationships, identifying influencers, networks, and organisational dynamics; adapt leadership styles at the appropriate times
•See the positive in people, situations, and events
Motivate and Direct
•Create and communicate a compelling vision and purpose
•Align people and resources with organisational vision, strategy, objectives
•Understand and proactively build the team/organisation culture
Build an Enabling Workplace
•Create a working environment where people are engaged and want to do their best; empower and enable team members to perform and have a positive workplace experience
•Promote honesty, openness, trust and psychological safety and create opportunities to innovate and learn
•Recruit and promote individuals based upon objective measures and meritocracy; acknowledge and utilise the talent of others
•Encourage collective action and integration
Build Capability
•Identify and develop talent in individuals, providing positive support to enable them to achieve their potential
•Foster learning or development of others by giving feedback, guidance, and support; support career development of others
•Have willingness and ability to delegate to help people learn, including from failure
Manage Performance and Ensure Accountability
•Ensure regular conversations with people about work
•Provide positive and constructive feedback
•Discuss poor performance in a timely manner
•Provide praise and recognition, as well as ensure accountability
Lead with Humility
•Be authentic and transparent, act with integrity
•Be accessible and available to team members they lead
•Encourage debate and discussion, creating a culture where people are comfortable to challenge senior leaders and feel listened to
•Be modest, giving credit for success to others and admit own shortcomings
CROSS FUNCTIONAL COMPETENCIES
Digital Awareness and Literacy
Ability and inclination to rapidly adopt new technologies, either through skilfully grasping their usage or through understanding their impact and empowering others to use them as needed
Working with Evidence and Data
Ability to inspect, cleanse, transform and model data with the goal of discovering useful information, informing conclusions and supporting decision-making
Communication
Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience
Ability to manage communications internally and externally, through media, social media and other appropriate Channels
TECHNICAL COMPETENCIES
Gender
Gender Mainstreaming
UN policy knowledge - ethics
Knowledge and understanding of the UN Staff Regulations and Rules and other policies relating to ethics and integrity
Innovation
Technology and Innovation
Verbal and written communication
Ability to effectively communicate both verbally and in writing to convey key facts and findings