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Communications Consultant

Home Based - May require travel (Home Based)

  • Organization: UNDP - United Nations Development Programme
  • Location: Home Based - May require travel (Home Based)
  • Grade: National Consultant - Locally recruited Contractors Agreement - Consultancy
  • Occupational Groups:
    • Operations and Administrations
    • Communication and Public Information
  • Closing Date: 2021-08-06

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Background

B+HR Asia

Asia has long been synonymous with economic dynamism. Over the last several decades, hundreds of millions of people have been lifted out of poverty, health and educational provision has been enhanced, and new industries have taken root. Still, rapid economic growth has not been without steep social and environmental costs, with long-term implications for the well-being and prosperity of states, communities and individuals in the region.

Almost a decade has passed since the UN Guiding Principles on Business and Human Rights (UNGPs) were endorsed by the UN Human Rights Council. Today, the UNGPs are the main reference framework for the complementary duty of States to protect human rights and responsibility of business enterprises to respect human rights. Although there seems to be increasing global awareness and uptake of the UNGPs, knowledge and implementation gaps remain.

UNDP’s regional project on Business and Human Rights, titled “Business and Human Rights in Asia: Promoting Responsible Business Practices through Regional Partnerships”, (B+HR Asia) aims to promote the implementation of the UNGPs as a means to mitigate business-related human rights risks and impacts, level the playing field to allow responsible businesses to remain competitive, while promoting multilateral solutions to global challenges. The project works to ensure the uptake of BHR through technical advisory, awareness-raising, communications outreach and capacity building support to governments, businesses, civil society organizations (CSOs), and national human rights institutions (NHRIs).

Communications activities, as one of the key indicators of the project, aim to capture a wide range of audiences including governments, state officials, members of the business sector and corporations, civil society, NHRIs, UN entities and international organizations, and influencers in the area of business, human rights and socioeconomic policy. Audiences also include consumers and the general public in both Asia and Europe.

Duties and Responsibilities

The B+HR Asia programme in Malaysia intends to produce focused and localised knowledge and communication products to enhance understanding of the UNGPs, highlight the trade and human rights nexus, spotlight emerging issues in Business and Human Rights and facilitate outreach on policy issues in Malaysia and Asia.

Under the direct supervision of the Business and Human Rights National Specialist, and overall supervision of the Programme Analyst, Governance for Development Unit, UNDP Malaysia, the Communications Consultant will assist in implementing the communications strategy, co-developed with the B+HR regional team:

 

1. Development of knowledge and advocacy products/communications content on Business and Human Rights

  • Develop and implement social media strategy including the creation of social media content (posts, graphics, social media templates)
  • Copywriting (online & offline), editing and proofreading of communication collaterals (brochure, booklet, newsletters)

 

2. Support production of audio-visual products and narratives to increase visibility

  • Edit and proofread audio-visual content, coordinate with media agencies and B+HR Asia team on localised communication collaterals
  • Develop web content, human interest stories, news items and other relevant communication materials

 

3. Project support through other communication activities

  • Ensure branding and donor visibility on events and related materials
  • Coordinate with regional project team on multi-country campaigns

 

EXPECTED OUTPUTS AND DELIVERABLES

 

Deliverables/ Outputs

 

Estimated Duration to Complete (Days)

 

Target Due Dates

 

Review and Approvals Required (Indicate designation of person who will review output and confirm acceptance)

I. Overall strategy (10%)

 

1) Develop the social media strategy for 2021-2022;

2) Develop key online and offline communication collaterals;

3) Provide overall proof reading and editing support on communication products.

 

10

15 August 2021

Business and Human Rights Specialist, UNDP Malaysia

II.  Communications materials (1) (30%)

 

1) Develop the first package of social media materials;

2) 1 illustrated human-interest story completed;

3) 1 event or campaign supported including related offline and social media collaterals and/or press release(s), related reporting on statistics and audience reached submitted;

4) provide overall proof reading and editing support on communication products.

 

20

15 October 2021

III. Communications materials (2) (30%)

 

1) Develop the second package of social media materials;

2) 1 illustrated human-interest story completed;

3) 1 event related to global or multi-country campaign developed and published, related reporting on statistics and audience reached submitted;

4) provide overall proof reading and editing support on communication products.

 

20

30 November 2021

IV. Communications materials (3) (30%)

 

1) Develop the third package of social media materials,

2)1 illustrated case-study completed,

3)1 event or campaign supported, related reporting on statistics and audience reached submitted;

4) provide overall proof reading and editing support on communication products.

20

15 January 2022

 

The consultant will use his/her own equipment and software.

 

INTELLECTUAL PROPERTY

All information and production of report to the assignments as well as outputs produced under this contract shall remain the property of the UNDP who shall have exclusive rights over their use. The products shall not be disclosed to the public nor used in whatever format without written permission of UNDP in line with the national and International Copyright Laws applicable.

 

INSTITUTIONAL ARRANGEMENTS

 

The consultant will work under direct supervision of the Business and Human Rights National Specialist, and overall supervision of the Programme Analyst, Governance for Development Unit, UNDP Malaysia.

 

Weekly reporting will be required, and each deliverable shall be presented to the Business and Human Rights Specialist for review and approval.

 

The project may require other related support and will be provided guidance by the Business and Human Rights Specialist or other team members.

 

DURATION OF ASSIGNMENT, DUTY STATION AND EXPECTED PLACES OF TRAVEL 

Duration

The assignment is estimated to commence on 1 August 2021. The assignment will need to be completed 31 January 2022 at the latest. Up to a maximum of 80 working days.

 

Duty Station

The consultancy will be home-based and shall set-up a schedule to engage with the project team through video conference or other remote communication tools.  

 

Competencies

Corporate Competencies:

  • Demonstrates integrity by modelling the UN’s values and ethical standards;
  • Promotes the vision, mission, and strategic goals of UNDP;
  • Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability;
  • Treats all people fairly without favouritism.

 

Management and Leadership:

  • Consistently approaches work with energy and a positive, constructive attitude;
  • Demonstrates good oral and written communication skills;

Demonstrates openness to change/comments/suggestions and ability to manage

Required Skills and Experience

Required Skills and Experience

The consultant should possess the following expertise and qualifications:

 

Education and Experience

  • Bachelor’s degree in communications, media relations, journalism or any other related field.
  • 5-7 years of relevant experience at the national or international level in public relations, electronic and print media, communications or advocacy;
  • Strong writing and editing skills in English and Bahasa Malaysia;
  • Experience in social media (i.e. Facebook, Twitter, LinkedIn, YouTube) management and/or online news, including data analysis;
  • Experience in the usage of computers and office software packages, good knowledge and experience in handling of web-based management systems;
  • Good command of graphic design tools (e.g.: Adobe Creative Suite);
  • Experience in developing compelling human-interest stories is desirable;
  • Knowledge of human rights issues is desirable.

 

Skills

  • Demonstrable effective and creative communications skills;
  • Results-driven, initiative-taking, ability to work under pressure and meet tight deadlines;
  • Ability to work independently or with very limited guidance;
  • Highly motivated with a positive attitude and problem-solving approach;
  • Good interpersonal and communication skills.

 

Language

  • Proficiency in English and Bahasa Malaysia required.

 

DOCUMENTS TO BE INCLUDED WHEN SUBMITTING THE PROPOSALS

Interested individual applicants must submit the following documents/information to demonstrate their qualifications:

  1. Document 1 : Letter of Confirmation of Interest and Availability at https://undp.org/content/dam/malaysia/docs/Procurement/Template%20of%20Letter%20of%20Interest.docx
  2. Document 2: Technical Proposal: of why the individual considers him/herself as the most suitable for the assignment, and a proposed methodology on how they will approach and complete the assignment; (max 1 page)
  3. Document 3: Financial Proposal at https://undp.org/content/dam/malaysia/docs/Procurement/Financial%20Proposal%20Template-Deliverables_MYR_IC2021-026_1.doc that indicates the all-inclusive fixed total contract price, supported by a breakdown of costs, as per template provided.  If an applicant is employed by an organization/company/institution, and he/she expects his/her employer to charge a management fee in the process of releasing him/her to UNDP under Reimbursable Loan Agreement (RLA), the applicant must indicate at this point, and ensure that all such costs are duly incorporated in the financial proposal submitted to UNDP.  
  4. Document 4: Personal CV or P11 indicating all past experience from similar projects, as well as the contact details (email and telephone number) of the Candidate and at least three (3) professional references  https://undp.org/content/dam/malaysia/docs/Procurement/P11%20for%20Consultant_Optional.docx
  5. Please submit this information in one file as Document 1, 2, 3 and 4.The system will only accept one attachment , please merge all documents and submit as one file.
  6. Applicants must reply to the mandatory questions asked by the system when submitting the application.
  7. Candidates who fail to submit all the information requested above will be disqualified.

How to Apply:

  • Kindly download the Letter of Confirmation of interest and availability, Financial Proposal Template and General Terms & Conditions mentioned below;
  • Read and agree to the General Terms & Conditions (refer to below link);
  • Click the ‘apply’ icon and complete what is required;
  • Scan all documents into 1 pdf folder and then upload;
  • For clarification question, please email to procurement.my@undp.org. The clarification question deadline is three (3) days before the closing. When emailing for clarification questions, please put "MyIC/2021/026"as the subject matter.

 

General terms & conditions to be downloaded:

Reimbursable Loan Agreement (RLA): A legal instrument between UNDP and a Company/institution, according to which, the latter makes available the services of an individual delivering time-bound and quantifiable outputs that are directly linked to payments

Incomplete proposals may not be considered. Only short-listed candidates may be contacted, and successful candidates will be notified.

 

Evaluation Method and Criteria

Only candidates which are responsive and compliant will be evaluated. Individual consultants will be evaluated based on the following methodology:

 

Combined Scoring method and Cumulative Analysis

 

The award of the contract shall be made to the individual consultant whose offer has been evaluated and determined as responsive/compliant/acceptable; and having received the highest combined score out of:

  • Weighted technical criteria (50%) shall be evaluated based on education and technical experience in the area of communications;
  • Interview criteria (20%) shall be evaluated based on competencies and responses to questions on motivation and commitment, functional skills and soft skills;
  • Financial criteria (30%) shall be computed as a ratio of the proposal being evaluated as the lowest-priced qualified proposal received by UNDP for the assignment.

 

1. Technical Criteria for Evaluation (Maximum 100 points, 50% of the combined score)

  • Criteria 1: Education – Max 15 points;
  • Criteria 2: Experience supporting the production of communications materials, including publications, outreach materials and multimedia products-– Max 45 points
  • Criteria 3: Experience in the usage of web and social media management tools, and audio/video production tools is required– Max 30 points
  • Criteria 4: Excellent command of English writing – Max 10 points

 

Only candidates obtaining a minimum of 70 points for technical criteria would be considered for the Interview and Financial Evaluation.

 

2. Interview for Evaluation (20% of the combined score)

Shortlisted candidates will be invited to attend a virtual interview to ascertain suitability, motivation and competencies.

 

3. Financial Criteria for Evaluation (30% of the combined score)

Candidates shall quote a lump-sum “all-inclusive” fee for the completion of each deliverable. The term “all-inclusive” implies that all costs (professional fees, communications, consumables, translation and other services, travel costs within state, etc.) that could be incurred by the IC in completing the assignment are already factored into the lump-sum submitted in the proposal.

 

The application receiving the Highest Combined Score will be awarded the contract. 

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.
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