Medical Case Management Intern

BACKGROUND: Founded in 1933, the International Rescue Committee is a leading, non-sectarian, non-profit organization providing emergency relief, protection, rehabilitation assistance, resettlement services, and advocacy for refugees and victims of oppression or violent conflict.Domestically, our 25 offices across the U.S. ensure new arrivals have food, shelter, and clothing, and work with refugees to help them gain self-sufficiency.

SCOPE OF WORK: The Family Support Assistant will work closely with the IRC Medical Case Manager to assist clients with their health care needs.This may include care coordination, advocacy, and transportation assistance.

RESPONSIBILITIES:

•Attend Volunteer/Intern Orientation

•Assist IRC Medical Case Manager with administrative tasks (phone calls, filing, collected signed paperwork, making medical appointments etc.)

•Provide transportation for clients and their families to medical and dental appointments

•Assist clients on an as-needed basis (prescription assistance, medical transportation tutorial)

•Be sensitive to the cultural and personality differences of the refugee clients.Respect their beliefs and values, which may differ from yours.

•Record hours and submit completed timesheet for each month via the IRC’s online Volunteer Dashboard.