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National Technical Specialist for Health Governance Programme (HEART)

Jakarta (Indonesia)

  • Organization: UNDP - United Nations Development Programme
  • Location: Jakarta (Indonesia)
  • Grade: Level not specified
  • Occupational Groups:
    • Democratic Governance
    • Public Health and Health Service
    • International Relations
    • Public Policy and Administration
    • Project and Programme Management
    • Development Cooperation and Sustainable Development Goals
  • Closing Date: 2021-08-08

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UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

UNDP is the leading United Nations organization fighting to end the injustice of poverty, inequality, and climate change. Working with our broad network of experts and partners in 170 countries, we help nations to build integrated, lasting solutions for people and planet. Learn more at or follow at @UNDP

UNDP Indonesia Country Programme 2021-2025 was developed in partnership with the Government of Indonesia which supports national efforts to achieve the 2030 Sustainable Development Goals, in particular SDG indicator 3.8.1 related to the coverage of essential health services. The programme contributes directly to RPJMN 2020-2024 and aims at improving access and quality of health services as part of accelerating the progress towards universal health coverage.  

UNDP has developed a programme cluster related to health system strengthening namely Health Governance Programme (HEART) as an umbrella of various initiatives on health system strengthening at UNDP Indonesia. One of the UNDP Country Programme outcomes reads as national institutions strengthened for Equitable access to quality basic social services and social protection.  Aligned with this particular outcome, the Health Governance Programme will contribute to support specific national efforts to achieve SDG 3 and with a focus to meet Indonesia’s commitment to address inequity in health through Universal Health Coverage. Working with government counterparts and civil society organisations, the Health Governance Programme will leverage UNPD’s global expertise on governance in the health sector and on providing implementation support for large health initiatives. The programme will develop innovative solutions and capacities through technical assistance, south-south cooperation and partnerships for improved and sustained health outcomes for all. The Health Governance Programme will have two outputs: (i) strengthened national policy and institutional environment that is governing the access and delivery of needed health technologies and affordable medicines through evidence based and multisector collaborations; and (ii) the performance of national programmes is improved and positively impacts the coverage and the sustainability of services delivery and the health system better integrates environmental concerns in climate change adaptation and waste management practices to mitigate or limit its impact on environment(s).

Currently, Health Governance Programme Cluster is implementing strategic projects supported by multi-donors such as (i) Sistem Monitoring Imunisasi dan Logistik Secara Elektronik (SMILE) funded by GAVI, (ii) Strengthening Digital Health of COVID-19 response (STRATEGIC) and (iii) Access Delivery Partnership (ADP) funded by Japanese Government, (iv) Management and Technical Assistance for AIDS, Tuberculosis and Malaria (MTC-ATM) funded by the Australian Government, and (v) Financial Management Technical Assistance (FMTA) funded by the Global Fund. This Cluster potentially gains more support from donors and/or other funding opportunities through resource mobilization in support of the Covid-19 response and recovery in the health sector as well as other initiatives related to health system strengthening.

Working with government counterparts, professional associations, and civil society organizations, UNDP has been deeply involved in delivering a comprehensive programme on health system strengthening in Indonesia since 2007. The key areas of UNDP technical assistance and capacity support include health system strengthening, stakeholder’s coordination, socio-economic support, and improving the management of big data on health sector. Under UNDP Health Governance Programme, UNDP has leveraged its global expertise on collaborative platform, procurement service for health equipment, supply chain management system for health, and medical waste management.

Under the supervision of the Team Leader of the Democratic Governance and Poverty Reduction Unit (DGPRU), the National Technical Specialist will lead the HEART Cluster and projects under this cluster and manage project teams. Beyond this, the incumbent will  be responsible to implement resource mobilization and strengthen the partnership and collaboration with government entities, donor agencies, other UN Agencies, CSO, private sector and other stakeholders. The incumbent will also be responsible for project assurance, providing technical assistance to project when required and carry out overall monitoring for the performance of the HEART Cluster. Further, the incumbent will also be responsible for relevant operational issues in line with the agreed results of UNDP Country Programme and in compliance with GoI and UNDP procedures.  

Institutional Arrangement

The direct supervisor of this activities is Team Leader of DGPRU. She/He will work closely and report to the Team Leder of DGPRU. The organigram in Annex shows the position of this function within the office and unit structure.


Duties and Responsibilities

a)    Lead the HEART Cluster and manage projects and supervise the project teams to ensure effective implementation.

  • Oversees projects implementation and ensure achievement of targets as outlined in the project work plan;
  • Leads and supervises project managers and teams, builds team coherence and establishes clear roles and responsibilities among team members;
  • Develop project planning with project managers and PICs and conducting quality assurance.
  • Ensures that projects meet the expected standards and are sufficient to produce project outputs and targets;
  • Responsible for the project and performs oversight roles for project compliance against the relevant government and UNDP regulations for project management.
  • Develops the project standard operating procedures in line with the government and UNDP’s regulations; and takes responsibility for updating and revising it as necessary.
  • Manages critical issues, troubleshoots problems and develops solutions to the overall processes of project implementation.
  • Consults with the Head Unit for any issues that require their attention, including issues related to deviation from the approved work plans and its tolerance (e.g. deviation from the approved target, and/or budget); and
  • Performs Programme Manager duties on UNDP’s ERM (ATLAS) in line with the NIM manual and as outlined in the delegation of authority for Cluster Leader.
  • Perform as Country Focal point for Access and Delivery Partnership Project
  • Ensures effective monitoring of project performance, and the preparation of high quality and results oriented progress reports.

b)    Ensure effective programme management and quality control from formulation to implementation of the projects.

  • Develop medium-term and annual work plan and approve projects work plans and organizes programme board meetings to obtain their approval;
  • Ensure the implementation of projects work plan and ensures that the project remains within the tolerance level of the approved work plan;
  • Conducts regular monitoring to ensure achievement of targets in line with the annual work plan and that projects implementation at all levels complies with the approved project SoPs;
  • Review project reports, in line with the standard template and presents it to the project assurance team on a timely manner;
  • Provides additional inputs and data for external project reports as necessary and required by the project assurance team;
  • Organizes regular project board meetings and reports to the project board on the project’s quarterly progress together with any issues that may require project board decisions; and
  • As required and directed by the project board, liaises with UNDP’s QARE (Quality Assurance, Reporting and Evaluation) Unit to initiate project review and evaluation processes, and supports the conduct of such exercises under the overall management of the task manager as designated by QARE.

c)    Create and nurture strategic partnerships and support to the implementation of resource mobilization.

  • Establishes and maintains good working relationships with the relevant public and development partners who are the principal counterparts for the project;
  • Initiates and maintains partnerships with development partners, government institutions, private sector, civil society and other stakeholders to contribute to the achievement of project results;
  • Builds projects reputation for quality design, reliable delivery as well as integrity and accountability;  
  • Identifies and works with key partners/stakeholders to ensure synergies with other projects/initiatives and to avoid duplication of activities among actors;
  • Identifies opportunities for mobilizing resources for the projects, and prepares substantive briefs on possible areas of cooperation; and
  • In coordination with UNDP’s Communication unit and other relevant counterpart communications department, strengthens the communication of the project in order to communicate results, deepen stakeholder knowledge and buy-in to the project, and to facilitate resource mobilization for the project.


d)    Facilitation of knowledge building and management, producing and disseminating lesson learnt from designated projects and support to the promotion of cross-project, cross-unit knowledge fertilization.

  • Identification of entry points for knowledge generations and knowledge sharing from project experience;
  • Effective contributions to knowledge networks and communities of practice.
  • Identification of sources of information related to policy-driven issues. Identification and synthesis of best practices and lessons learned directly linked to project and programme country policy goals.  
  • Provision of support to the information sharing event and dialogue within the donor community by initiating and/or participating in consultative meetings that will address the issues and needs in collaboration with key partners.
  • Maintenance of established advocacy networks which are linked to international networks and proposed for expansion of network to the Project Manager, thus relevant, high-impact advocacy campaigns are implemented with key partners.
  • Effective support to the establishment of showcase to external stakeholders on progress made and impacts delivered.
  • Organization of training for the operations/ projects staff on various issues.
  • Professional growth through active learning.
  • Conducts internal capacity building training for project staff to facilitate appropriate management and timely delivery of project outputs including in gender analysis and gender mainstreaming.
  • Effective contribution to the network for gender mainstreaming learning and knowledge sharing.

e)    The incumbent of the position should avoid any kind of discriminatory behavior including gender discrimination

  • Human rights and gender equality is prioritized as an ethical principle within all actions;
  • Activities are designed and implemented in accordance with “Social and Environmental Standards of UNDP”;
  • Any kind of diversities based on ethnicity, age, sexual orientation, disability, religion, class, gender are respected within all implementations including data production;
  • Differentiated needs of women and men are considered;
  • Inclusive approach is reflected within all actions and implementations, in that sense an enabling and accessible setup in various senses such as disability gender language barrier is created;
  • Necessary arrangements to provide gender parity within all committees, meetings, trainings etc. introduced




CORE BEHAVIOURTAL  -  Level 4: Leader / Expert

Achieve Results
•Demonstrates focus on achieving quality results and impact
•Consistently strives to meet or exceed excellent standards
•Efficiently establishes appropriate plans and resources for self and others to accomplish goals
•Holds self and others accountable for results

Think Innovatively
•Seeks patterns and clarity outside, across and beyond boxes and categories, resists false certainty and simplistic binary choices
•Looks beyond conventional approaches and established methods
•Proposes new ideas, approaches and solutions to problems

Learn Continuously
•Actively pursues opportunities for learning and self-development, professionally and personally
•Keeps up to date with new developments in own professional area
•Proactively seeks feedback, demonstrates a desire to learn from others as well as from experience, both positive and negative
•Contributes to the learning of others

Adapt with Agility
•Actively pursues opportunities for learning and self-development, professionally and personally
•Keeps up to date with new developments in own professional area

Act with Determination
•Is flexible in handling change, and adopts new ideas, approaches and ways of working
•Seamlessly adapts to working with new situations or contexts, with new people, and in different ways
•Participates in, supports, or drives meaningful change in UNDP
•Is comfortable with ambiguity and effectively manages juggling multiple demands

Engage and Partner
•Demonstrates and encourages teamwork and co-creation, internally and externally, to achieve joint objectives and results
•Acts in a way that demonstrates empathy and emotional intelligence, showing consideration for the needs and feelings of others

Enable Diversity and Inclusion
•Understands and appreciates issues from the perspective of others
•Treats all individuals with respect, considers ethical implications and responds sensitively to all differences among people
•Fully accepts and values all people, creating an inclusive environment
•Understands that inclusion is multi-faceted (e.g. race, gender, age, disability, culture, etc.) and treats everyone fairly and equally
•Demonstrates honesty and transparency

Demonstrate Empathy and Emotional Intelligence
•    Genuinely care about people; demonstrate empathy with the joys and pains of others
•    Enable the wellbeing of the team(s)
•    Read a group’s emotional currents and power relationships, identifying influencers, networks, and organisational dynamics; adapt leadership styles at the appropriate times
•    See the positive in people, situations, and events

Motivate and Direct
•    Create and communicate a compelling vision and purpose
•    Align people and resources with organisational vision, strategy, objectives
•    Understand and proactively build the team/organisation culture

Build an Enabling Workplace
•    Create a working environment where people are engaged and want to do their best; empower and enable team members to perform and have a positive workplace experience
•    Promote honesty, openness, trust and psychological safety and create opportunities to innovate and learn
•    Recruit and promote individuals based upon objective measures and meritocracy; acknowledge and utilise the talent of others
•    Encourage collective action and integration

Build Capability
•    Identify and develop talent in individuals, providing positive support to enable them to achieve their potential
•    Foster learning or development of others by giving feedback, guidance, and support; support career development of others
•    Have willingness and ability to delegate to help people learn, including from failure

Manage Performance and Ensure Accountability
•    Ensure regular conversations with people about work
•    Provide positive and constructive feedback
•    Discuss poor performance in a timely manner
•    Provide praise and recognition, as well as ensure accountability

Lead with Humility
•    Be authentic and transparent, act with integrity
•    Be accessible and available to team members they lead
•    Encourage debate and discussion, creating a culture where people are comfortable to challenge senior leaders and feel listened to
•    Be modest, giving credit for success to others and admit own shortcomings


Digital Awareness and Literacy
Ability and inclination to rapidly adopt new technologies, either through skilfully grasping their usage or through understanding their impact and empowering others to use them as needed

Working with Evidence and Data
Ability to inspect, cleanse, transform and model data with the goal of discovering useful information, informing conclusions and supporting decision-making

Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience
Ability to manage communications internally and externally, through media, social media and other appropriate


Gender Mainstreaming

UN policy knowledge - ethics    
Knowledge and understanding of the UN Staff Regulations and Rules and other policies relating to ethics and integrity

Technology and Innovation

Verbal and written communication    
Ability to effectively communicate both verbally and in writing to convey key facts and findings


Required Skills and Experience

Min. Academic Education    

Minimum Master’s Degree in Health, Science or related field


Min. years of relevant Work experience     

Minimum 5 years for Masters Degree or 7 years for Bachelor’s Degree of relevant hands-on experience in design, monitoring and evaluation of development projects and establishing inter-relationships among international organization and national governments.

Required skills and competencies   
•    Solid negotiation skill and networking capacity
•    Ability to manage and work with a multidisciplinary and multicultural team

Desired additional skills and competencies    

•    Experience working with the Government, development partners, donor agencies, CSOs, and private sector and/or its associations will be highly desirable.
•    Experience in the policy development processes associated with health governance and sustainable development issues.
•    Knowledge of UN/UNDP’s rules and procedures would be desirable
•    Experience managing a team, preferably in the field of development


Required Language(s) (at working level)    

Fluency in English and Bahasa Indonesia in both writing and speaking.


Important applicant information

All posts in the NPSA categories are subject to local recruitment.

Applicant information about UNDP rosters

Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

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