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Ankara (Turkey)

  • Organization: WHO - World Health Organization
  • Location: Ankara (Turkey)
  • Grade: GS-3, General Service - No need for Higher Education - Locally recruited position - Administrative support
  • Occupational Groups:
    • Administrative support
    • Logistics
    • Transport and Distribution
  • Closing Date: 2021-08-11

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The WHO Country Office is an integral part of the WHO Regional Office for Europe. Its main role is to facilitate and coordinate all WHO activities at country level. This is done through facilitating the implementation of the Biennial Collaborative Agreement with the country and its corresponding work plan. The WHO Country Office maintains good working relations and ensures two way flow of information exchange between the country and WHO.


To drive the Country Office vehicle(s) for the transport of authorized personnel, goods and supplies, and to ensure their maintenance. To provide logistical and clerical support to the work of the Country Office, including meetings and other events.

The incumbent supports the well-functioning of the WHO Country Office as follows:

  • Drives office vehicles for the transport of Head of Country Office, the country office staff and other authorized personnel in connection with their official duties. Drives office vehicles in country or other countries when required.
  • Applies knowledge of driving regulations, safety requirements, traffic and conditions and most desirable routes to minimize travel time.
  • Loads and unloads baggage, parcels, documents, goods or supplies.
  • Logs official trips, daily mileage, gas consumption, oil changes, greasing, etc.
  • Responsible for the day-to-day maintenance of the assigned office vehicle: checks oil, water, battery, brakes, tires, etc., performs minor repairs and arranges for other repairs and ensures that the office vehicle is kept clean.
  • Meets official personnel at the airport and facilitates immigration and customs formalities as required.
  • Provides logistical assistance to the country office staff and international visiting experts and consultants, such as with visas, air tickets, customs formalities, hotel accommodation and transportation.
  • Delivers and collects mail, documents and other items.
  • Makes minor purchases and collects urgently required goods from local suppliers on demand.
  • Processes customs clearance of goods including follows up with customs authorities, local authorities and technical and administrative staff in HQ and EURO.
  • Collects goods from customs with due regard to routine customs regulations and formalities; makes or collects payment for goods if required.
  • Serves as back up to administrative personnel, including administration of small portions of cash advances from CO petty cash.
  • Engages in negotiation, liaison and coordination with local authorities as required to facilitate smooth running of vehicle movements in the designated area.
  • Assists with office maintenance, printing, scanning and photocopying of documents, as well as general logistics in connection with meetings and other events.
  • Responds and acts on routine telephone calls in connection with such tasks, and brings matters to attention of relevant staff members.
  • Assists and or cover for the AA in the area of office logistics, such as: assists in maintaining logistic records, management of inventory and communication systems in compliance with WHO established rules and procedures.
  • Assists the AA in local and international procurement of office supplies and equipment.
  • Takes suitable precautions for the security of the office vehicle and its contents when left unattended.
  • Ensures that the office vehicle is properly kept (in the garage or on the secured car park) during non-working hours.
  • Ensures that all rules, regulations and local requirements are adhered to in the event of involvement in an accident.Performs other related duties as required.



Essential: Equivalent to secondary education. Driver's licence.


Essential: At least four years' work experience as a driver; safe driving record.


Knowledge of driving rules and regulations and chauffeur courtesies. Skills in minor vehicle repair. Some knowledge in and experience of application of PC software technologies, as well as in the use of photocopiers and printers.

WHO Competencies

Respecting and promoting individual and cultural differences
Knowing and managing yourself
Producing results

Use of Language Skills

Essential: Expert knowledge of English. Intermediate knowledge of local language.
Desirable: Intermediate knowledge of WHO EURO language.


WHO offers staff in the General Services category an attractive remuneration package, which for the above position includes an annual net base salary starting at TRY 74,863 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.


  • This vacancy notice may be used to fill other similar positions at the same grade level
  • Only candidates under serious consideration will be contacted.
  • A written test may be used as a form of screening.
  • In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: Some professional certificates may not appear in the WHED and will require individual review.
  • Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
  • Staff members in other duty stations are encouraged to apply.
  • WHO is committed to workforce diversity.
  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
  • This post is subject to local recruitment and will be filled by persons recruited in the local commuting area of the duty station.
We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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